Hi Marissa,Thank you for your kind words! We're thrilled to hear that you found our staff to be very friendly and dedicated to ensuring your stay is pleasant. Providing excellent service and creating positive experiences for our guests is our top priority, and we're delighted that our team went above and beyond to make your stay memorable. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay in the future!

Hi Shawna,Thank you for your feedback. We sincerely apologize that the condition of your room did not match the online photos and fell short of your cleanliness expectations.We take cleanliness very seriously, and your feedback allows us to identify areas where we need to improve. We will be conducting a thorough investigation into this matter to ensure it doesn't happen again.We hope you'll give us another chance to provide you with the clean and comfortable experience you deserve.

Hi Suzanne,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to better understand the areas that need improvement. If you have specific concerns or suggestions, please feel free to share them with us. We are committed to addressing any issues and hope to have the opportunity to make it right on your next visit.

Hi James,Thank you for your feedback regarding the pool area. We apologize for any inconvenience you experienced. We'll definitely look into addressing the issues with the pool and ensure it is properly heated and maintained for our guests' enjoyment. Your input is valuable to us, and we appreciate your patience as we work to improve our facilities. If you have any further concerns or suggestions, please feel free to reach out.

Hi Shashi dhar,Thank you for rating your stay with us a perfect 5 out of 5! We are thrilled to know that you had a fantastic experience. If you have any specific feedback or if there's anything you particularly enjoyed, please let us know.Your satisfaction is our priority, and we look forward to serving you again on your future visits.

Hi Kendra,Thank you for sharing your feedback. We understand that everyone has different expectations and preferences when it comes to accommodations. If there are specific aspects of your stay that you would like to discuss or if there's anything we can do to improve, please feel free to provide more details. Your input is valuable to us, and we want to ensure that all our guests have a positive experience.

Hi Yalonda,Thank you for your feedback and for rating your experience with a 4 out of 5. We appreciate your input and would love to know if there are specific areas where we can improve to make your next stay even better. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back.

Hi Tracie,We apologize for the inconvenience you experienced with the limited breakfast options and the broken drink machine. Your feedback is important, and we regret any disruption to your stay.We will address these issues with our team to ensure improvements. If there's anything else you'd like to share or if we can assist you further, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to provide a better experience on your next visit.

Hi Sarita,Thank you for the perfect 5 out of 5 rating! We're thrilled to know that you had an excellent experience. If there's anything specific you enjoyed or if you have any suggestions for us, please feel free to share. We look forward to welcoming you back for another outstanding stay.

Hi Gernette,Thank you for your feedback and for giving us a rating. We appreciate your input and would love to know if there are specific areas where we can improve and make your next stay even better. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back.

Hi Kamilla,Thank you for your feedback, and we apologize that your experience fell short of expectations. If there are specific concerns or areas where we can improve, please let us know. We value your input and hope to have the opportunity to better meet your expectations in the future.

Hi Leroy,Thank you for taking the time to provide your feedback. We're pleased to hear that you had a positive experience overall. If there are specific areas where we can improve and earn that fifth star on your next visit, please feel free to share your insights. We appreciate your patronage and hope to welcome you back for an even better stay.

Hi Brandice,I'm sorry to hear about the additional fee and the unsatisfactory condition of your room. That's certainly not the experience we aim to provide. We appreciate your feedback, and if you could provide more details or reach out to the hotel directly, it might help address these issues and prevent similar incidents. Your comfort and satisfaction are important, and we apologize for any inconvenience caused.

Hi Bryan,I'm sorry to hear that your experience fell short of expectations. Your feedback is valuable, and we'd like to understand more about the aspects that led to the rating. If there are specific areas that you feel we can improve or if there were challenges during your stay, please share them with us. We aim to address any concerns and enhance our services for future guests. Thank you for taking the time to provide your feedback.

Hi Kristin,Thank you for your honest feedback. We appreciate you staying with us and acknowledging the value proposition of our hotel as a budget-friendly option for a good night's sleep.We understand your concerns about the tight parking lot. We are constantly looking for ways to improve guest experience, and your feedback is valuable in highlighting this area. We are currently exploring options to address the parking situation, such as potential signage improvements or additional parking solutions. We apologize for any inconvenience it caused during your stay.We hope you'll consider giving us another chance in the future.

Hi Michelle,I'm sorry to hear about the issues you encountered during your stay. It's concerning to learn about changes in security deposit policies and any inappropriate activities on the premises. Your safety and comfort are paramount, and I appreciate you bringing this to my attention. If you have any specific details or concerns you'd like to share, or if there's anything the hotel could have done differently, please feel free to provide more information. Your feedback is essential for improving the guest experience.

Hi Robin,Thank you for sharing your positive feedback. It motivates us to continue providing exceptional service and exceeding guest expectations. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience.We are particularly happy to hear that you enjoyed your stay and found everything to be satisfactory. Your positive feedback reinforces our commitment to maintaining high standards of cleanliness, comfort, and service.We look forward to welcoming you back soon for another 5-star experience!

Hi Walter,I'm truly sorry to hear about the challenges you faced during your stay with us. Your experience falls far below our standards, and I sincerely apologize for the inconvenience and discomfort you endured.The lack of A/C, broken elevator, and cleanliness issues are not acceptable, and we understand the impact it had on your overall stay. I assure you that we are taking immediate action to address these issues with our maintenance and housekeeping teams to prevent such incidents from happening in the future.Your safety and well-being are our top priorities, and we regret that you felt unsafe during your stay. We will be thoroughly investigating the circumstances surrounding the broken elevator to ensure such occurrences are promptly addressed.I appreciate your honesty, and we hope to have the opportunity to make amends.

Hi Kelly,I'm truly sorry to see that your experience fell short of expectations. We take your feedback seriously, and I would like to extend my sincere apologies for any aspects of your stay that may have contributed to this rating.If there are specific details or areas where we can improve, your insights would be valuable for us to address and enhance the overall guest experience. We strive to provide a comfortable and positive stay for all our guests, and your feedback helps us in achieving that goal.We appreciate your input, and we hope to have the opportunity to make amends in the future.

Hi Therese,I'm sorry to hear about the cleanliness and bed-related issues you encountered during your stay. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. Please know that your feedback is invaluable, and we will address these concerns to ensure improvements are made.If there's anything specific you'd like to share about your experience or if there's a way we can make amends, please feel free to let us know. We genuinely appreciate your input and hope to have the opportunity to regain your trust in the future.

Hi Johnny,I appreciate you providing detailed feedback about your stay. It's unfortunate to hear about the chemical smell in the room, issues with the bathroom, and the concerns regarding security and amenities. Your insights can be helpful for others considering this hotel, and I'm sorry that your experience didn't meet expectations. Your input is valuable, and I hope your future stays are more comfortable.

Hi Sean,I'm sorry to hear that your experience wasn't satisfactory. If you have any specific feedback or concerns you'd like to share, please feel free to let us know. We value guest feedback as it helps us improve our services.

Hi Sean D,I'm sorry to hear about the issues you encountered during your stay. It sounds like there were discrepancies with the reservation and concerns about the room's condition. Such experiences can be frustrating, and I appreciate you sharing this feedback. If you have any further details or if there's anything specific you'd like assistance with, feel free to let me know. Your input is valuable, and it can help others make informed decisions when choosing accommodations.

Hi Erica,Thank you for your perfect rating! We're thrilled to see that you had a fantastic experience during your stay. If you ever decide to visit us again or if you have any comments or suggestions, please feel free to share them. We hope to have the pleasure of serving you again in the future!

Hi Ian,Thank you for taking the time to rate your stay with us. We always aim to provide the best possible experience for our guests, and your feedback is essential in helping us improve. If you have any specific comments or suggestions on how we can enhance our services, please don't hesitate to share them. We hope to have the opportunity to host you again in the future and provide you with a better experience.

Hi Jordan,We appreciate your feedback regarding your recent stay at our hotel. We apologize for any cleanliness issues you encountered during your stay. Cleanliness is a top priority for us, and we will be sure to address these concerns with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness.We are also sorry to hear about the smell of smoke in the non-smoking room you booked. We take smoking policy violations seriously and will investigate this issue further to ensure that our non-smoking rooms are properly maintained.Regarding the pool area, we appreciate your feedback and will review the safety aspects of this area to ensure it meets all necessary standards.We value your input as it helps us make improvements, and we hope that you might consider staying with us again in the future, giving us another opportunity to provide you with a better experience. Thank you for choosing our hotel.

Hi Theresa,Thank you for taking the time to provide your feedback, and we appreciate your candid rating. We sincerely apologize for the inconvenience you experienced during your stay.Your input is valuable, and we are actively addressing the issues raised to ensure a more positive experience for our guests. If there are specific areas where we can further improve or if you have additional comments to share, please feel free to let us know.We hope to have the opportunity to welcome you back in the future and provide a much-improved stay.

Hi Larry,Thank you for your feedback. We appreciate your perspective on the location and accessibility of our hotel. We strive to provide a convenient experience for our guests, and we'll certainly take your comments into consideration for future improvements. If you have any specific suggestions or requests for your next stay, please feel free to share them. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.

Hi Valued Guest,Thank you for your feedback! We're pleased to hear that you had a convenient stay and that you found the room clean and reasonably priced. It's great to know that our location worked well for you, with easy access to gas, food, and downtown Kent. We appreciate your business and hope to have the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to share them with us. Safe travels!

Dear Patricia,We appreciate your feedback about your recent stay. It's unfortunate to hear about the issues you encountered during your visit, such as the out-of-order elevator, non-functioning ice machine, and difficulties communicating with our staff. We sincerely apologize for any inconvenience these issues may have caused you.Your feedback is valuable to us, and we will address these concerns promptly to ensure a more comfortable experience for our future guests. We hope you will consider giving us another chance to provide you with a better stay in the future. If you have any further comments or suggestions, please feel free to share them with us.

Dear Crystal,Thank you for sharing your feedback about your recent stay. We're glad to hear that you had a positive experience with our front desk agent and found the room to be adequate, but we're deeply sorry to learn about the issues you encountered in the bathroom.Your experience with black mold, peeling walls, and ceilings is unacceptable and does not meet our standards. We sincerely apologize for the discomfort and inconvenience this caused. We take your feedback seriously and will address these concerns promptly to ensure improvements are made.We hope you might consider giving us another chance in the future to provide you with a much-improved stay.

Hi Theresa,Thank you for taking the time to provide your feedback and rating. We value your input and are glad that you chose to share your experience with us. If there are specific areas or aspects of your stay that you feel could have been improved, we would greatly appreciate any additional comments you might have.Your feedback helps us identify areas for growth and enhancement, and we're committed to using it to provide better experiences for our guests. We hope to have the opportunity to host you again and provide you with an even more satisfying stay in the future.

Hi Walter,Thank you for your positive feedback! We're delighted to hear that you found the room and building clean during your stay. Providing a clean and well-maintained environment for our guests is a top priority, and we're pleased that we could meet your expectations in this regard.We're also glad to know that you had a positive interaction with our friendly and professional staff. Providing excellent service and hospitality is important to us, and we're thrilled that our team could make your stay more enjoyable.We're proud to offer a good value for the price, and we appreciate your recognition of our efforts to provide a comfortable and affordable experience.Your satisfaction is important to us, and we'll continue to provide excellent service and a clean, friendly atmosphere to our valued guests like you.Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.

Hi Walter,Thank you for taking the time to leave us a review. We're delighted to hear that you found our rooms to be clean and that our employees were friendly and professional during your stay.We take pride in maintaining a high standard of cleanliness in our rooms to ensure our guests have a comfortable and pleasant stay. We also prioritize providing exceptional service, and it's wonderful to know that our staff met your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi Lauri,We apologize for falling short of your expectations during your stay. We take your feedback seriously and are committed to improving our services.We value your business and hope to have another opportunity to provide you with a more satisfactory experience in the future. Your satisfaction is important to us, and we'll work diligently to address any issues and ensure a better stay next time. Thank you for sharing your feedback with us.

Hi Wayne,Thank you for rating your recent stay with us a perfect 10 out of 10! We greatly appreciate your positive feedback and are thrilled to hear that you had an exceptional experience at our hotel.Our team works hard to provide top-notch service and ensure that our guests have a memorable and enjoyable stay. It is gratifying to know that we met your expectations and that you were fully satisfied with your visit.Thank you once again for your perfect rating. We look forward to serving you again soon!

Dear Claudia,We sincerely apologize for the unpleasant experience you had during your recent stay at our hotel. It is disheartening to hear about the issues you encountered upon your arrival, and we understand how this must have affected your overall impression.Maintaining a clean and comfortable environment for our guests is a top priority, and we deeply regret that we fell short of meeting your expectations. We take your feedback seriously, and we will be conducting a thorough investigation to address the concerns you raised regarding cleanliness, odor, and the overall condition of the property. Steps will be taken to rectify the situation and ensure that such incidents do not recur in the future.We appreciate your recognition of our manager's efforts to assist you during your stay. Your comments will be shared with the team as we continually strive to improve our services and provide a more enjoyable experience for our guests.Once again, we apologize for the negative experience you had, and we appreciate your feedback. We hope you will consider giving us another opportunity in the future to provide you with the exceptional stay you deserve.

Hi Karl,Thank you for your positive rating! We appreciate your feedback and are glad to hear that you had a generally satisfactory experience during your stay. We strive to provide excellent service and comfortable accommodations for all our guests. If there is anything specific you enjoyed or any areas where we can further improve, please let us know. We value your feedback and hope to have the opportunity to serve you again in the future.

Hi Nelson,Thank you for your rating. We value your feedback and apologize if we did not meet your expectations during your stay. We strive to provide excellent service and a comfortable experience for all our guests. If you have any specific concerns or feedback that you would like to share with us, please don't hesitate to reach out. We appreciate your feedback as it helps us improve our services. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.

Dear Martin,We would like to sincerely apologize for the experience you had during your recent stay at our hotel. We are deeply sorry for the presence of a roach in your room and the issues you encountered with the border strip. This is not the standard of cleanliness and comfort we strive to provide our guests.We take matters like this very seriously, and our housekeeping staff has also been notified to thoroughly inspect and address any similar concerns throughout the hotel.Your feedback is invaluable to us as it helps us identify areas where we need to improve. We understand that this experience has left you feeling dissatisfied, and we sincerely apologize for any inconvenience caused.Once again, we apologize for the negative experience you had, and we appreciate your feedback. We hope to have another chance to provide you with a more enjoyable stay in the future.

Hi Kristen,Thank you for choosing our hotel for your recent stay and for sharing your positive feedback. We're delighted to hear that you had an enjoyable experience with us.It's wonderful to know that you found our staff provided friendly and helpful. We understand the importance of a good night's sleep, and we're thrilled that you found our room comfortable. Maintaining clean and well-appointed rooms is a top priority for us, and we're glad that you found them to your satisfaction.Thank you for highlighting these aspects of your experience. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

Dear Terrie,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about the cleanliness and size of our bedrooms. Ensuring our guests have a comfortable and enjoyable stay is our top priority.However, we apologize for any disappointment caused by the check-in lounge area and the hotel's external appearance. We understand that first impressions are important, and we value your feedback as it helps us identify areas for improvement. We are actively working on upgrading and enhancing our common areas and external facilities to provide a more inviting and pleasing experience for our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you and your family back for an improved stay in the future.

Hi Linda, thank you for leaving your five-star rating of our hotel. We are so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we look forward to serving you again.

Hi Kristan, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hi Cheryl, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! It is so rewarding that we were able to provide a comfortable and convenient experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Crystal, we appreciate you taking the time to rate our hotel and to explain your experience. We apologize for any confusion about the rate shown on the reservation platform compared to the ones when you walked in. Thank you for your honest feedback which will promote practical policy changes and an improved experience for future guests. We do wish that we would have exceeded your expectations of service and accommodations and wehope you'll return to enjoy a five-star experience.

Hi Amber! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Melissa,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Jessica,I want to ensure that you know how much we appreciate guest feedback, it is through insights we can better serve our guests. Thank you for sharing as we are always looking for ways to improve the guest experience, and with your help, we can address these issues. We hope to have you back for another stay soon.

Hello Rebbecca,Thank you for being a guest with us and taking the time to share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us and we apologize for the noise interruption. We appreciate the time you took to share your concerns we will address this with our team. We hope you will give us the opportunity to serve you in the future better.