Ratings based on 97 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Convenient stop off after cross channel journey

Posted 11-Apr-2017
Pros: Location, staff and breakfast! Comfortable bed. Lots of character.
Cons: Rooms always have heating on whatever time we visit! Windows have restraining mechanisms so a bit hot for 'fresh air freaks!'.
Have stayed here 4 times. This was the nicest room to date - Longfellow.
4out of 5
Recommended
for Everyone
by A verified traveller from maidstone

Birthday celebration

Posted 18-Mar-2017
Room was charming with beams and the bed was one of the best I have slept in. The only thing I would add is if you are used to a very quiet environment you get woken up by the wildlife quacking noisily in the morning and you can hear the train thrunderling past nearby. They also in our groups opinion did not have enough breakfast waiting staff on duty. One lady taking orders for the whole restaurant so we were kept waiting for an extra chair for our party but went and got one ourselves in the end. Also a better idea would be to have the fruit juices with the cereal station so you could just help yourself rather than wait for one person to take your order. Breakfast was good especially the sausages.
5out of 5
Recommended
for Everyone
by A verified traveller from London

nice night away in jan

Posted 27-Jan-2017
Pros: the room in the loft was lovely comfortable bed
Cons: the sun could have come out !!!!
Location: near leeds castle and port Lynne zoo
lovely hotel good food and friendly staff good for a stop over in the freezing weather
4out of 5
by A verified traveller

Posted 14-Dec-2016 on Hotels
Need some work on service issues like cleaning up common areas, removing used glasses and coffee cups, etc. Dinner was good but overpriced in my opinion.
5out of 5
by A verified traveller

A quality hotel with character

Posted 27-Nov-2016 on Hotels
Great
4out of 5
by A verified traveller from London.

Chilling at Chilston

Posted 29-Oct-2016 on Hotels
I stayed at the Chilston during the half term break and found the hotel to be a delight. Friendly service, good restaurant, and beautiful grounds:6We needed a peaceful break from London and this hotel gets a thumbs up from us.
4out of 5
by A verified traveller

Great stop off after arrival by ferry or Eurotunne

Posted 07-Oct-2016 on Hotels
Room was a bit warm for fresh air freaks and window (ground floor!) had a restrictor on it. Quickly rectified by staff after we signed a disclaimer in case we fell out! Otherwise great. Breakfast was lovely too!
5out of 5
by A verified traveller from Tampa

Loved it

Posted 10-Sep-2016 on Hotels
Beautiful hotel and property. Very peaceful.
5out of 5
Recommended
for Everyone
by A verified traveller from Kent

Quiet and comfortable

Posted 29-Aug-2016
I was very impressed with how quiet the hotel was despite the fact that 2 weddings were going on. They block off rooms near the wedding parties so other residents are not disturbed which impressed me.
4out of 5
Recommended
for Everyone
by A verified traveller from UK

Wedding Hotel

Posted 29-Aug-2016
Room was v hot and v noisy not air conditioned and noisy wedding party immediately outside so couldnt open windows