Posted 30-Mar-2017 on Hotels
I've used Bridgewood several times while visiting friends in the area. As always the welcome was friendly, the service good, the room was clean and the housekeeping unobtrusive and efficient. There were one or two minor irritations, however: the on/off control on my shower (in a wet room designed for disabled) was very difficult to operate, especially when wet; the handbasin plug leaked; the bathroom light switch was on the wrong side of the door (no problem for me but could be for a wheelchair user)
Breakfast was good, well presented and plentiful BUT instant coffee now served as default???? At £15 per head??? How much does it cost to make a decent cafetiere of ground coffee? Yes, there was ground coffee available but at a surcharge. Not impressive, Bridgewood! Think again.
And the awful wailing music in the lounges! To be fair, reception always turned it down when asked, but why is it necessary?
I don't want to present a catalogue of moans, because there is plenty to enjoy at Bridgewood. Thanks for a good stay but don't get complacent.
Comment from Hotel Management
03-Apr-2017 by Barrie, Hotel Management
Thank you for your review of your recent stay with us.
It is great to read that on the whole you enjoyed your visit. I take on board your feedback and will discuss it with the team here.
I hope that we can welcome you back again very soon