Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from Brighton

Good but only by Dover srandards

Posted 02-Nov-2015
Wedding in full swing on arrival,not a problem music finished at reasonable time.Check in easy.No information on Dover restaurants or facilities in reception, not even further afield in Kent. Staff gave misleading information for directions,a Tourist Info map would have sorted it. Room fine ,upgraded o Sea View. Shower and bath shabby, no water pressure. Great views.
4 out of 5
by A verified traveller

gemütliches Hotel mit tollem Ausblick

Posted 14-Oct-2015
Cons: Der Service insbesondere an der Bar ist teilweise sehr überfordert !
Schönes Hotel mit dem typischen englischen Flair. Toller Zimmerausblick über die Bucht & Hafen von Dover. Leider ist der Service an der Bar sehr schleppend und teilweise wirken Sie sehr überfordert.
4 out of 5
for Everyone
by A verified traveller from London

Lovely English Hotel

Posted 29-Sep-2015
Location: Great location, right on the seafront.
Only had an overnight stay here but really enjoyed it. Refreshing to stay in a hotel that had old English character. Very comfortable and relaxing. Great service.
1 out of 5
by A verified traveller from canada

very disappointing

Posted 21-Sep-2015
Pros: It was across the street from the beach
Cons: The rooms and the service
Location: The castle, the tunnels, the museum,the underground hospital, the walk along the white cliffs and interesting walk around the town
Arrived late, got no help with the bags. Hardly any staff and the staff there was were only interested in servicing the bar. The room was freezing with no extra blankets. There was no counter space in the bathroom,only a sink. A hugely disappointing experience. We stayed at a fabulous B&B for the rest of our stay in Dover.
4 out of 5
for Everyone
by A verified traveller from Farnham, Surrey

One night stay

Posted 21-Sep-2015
Pros: Convenient location Free parking and excellent staff
Location: The sea front was good for fresh air and views. The outlet centre opposite was good to browse
The stay was very good and the room was comfotable and clean. We would reccomend it to anyone. Ideal position for the ferry and good parking.
2 out of 5
by A verified traveller from USA

One King Sized Bed In The Whole Hotel

Posted 15-Sep-2015
Pros: The breakfast and location.
Cons: Change the advertising of King Bed Superior rooms. There is only one.
Location: The location was very good for walking into the town and shopping pre-cruise.
We booked this hotel based on customer reviews and the proximity to the cruise ships. Upon checking in we were given a room that was quite small and had a full sized bed. We believed that we had booked a King sized bed, but were told at reception that there was only one King sized bed in the whole hotel, and that was in the bridal suite. Our misinformation according to the front desk was that in lieu of a King Superior room we instead had a balcony facing the waterfront. The bed was very uncomfortable, and the toilet made strange gargling noises throughout the night which resulted in very poor sleep. The staff at the hotel was very nice, and the buffet breakfast was also very good, but we would not stay there again as a good night's sleep was the priority.
2 out of 5
by A verified traveller

price of hotel.

Posted 08-Sep-2015
Pros: nothing out of the ordinary very basic
Cons: you could have a television with text on it and maybe sport channels
Location: close to dover town centre and the docks
very mediocre for £122 a night which does not include breakfast i will not be staying there again
4 out of 5
for Couples
by Trevor from ipswich

Posted 27-Aug-2015 on Hotels
One night stay before ferry crossing Bar food very good and not to expensive for a hotel
3 out of 5
for Families
by Desiree

This traveller left a rating score only Posted 25-Aug-2015 on Hotels
3 out of 5
by A verified traveller

Good parking, good view of the sea.

Posted 24-Aug-2015
The hotel is old and needs doing up, but the food was very good. They had a wedding on the Saturday and it took over the hotel, there was nowhere you could go to have a drink and get away from the wedding, and it took me 20 minutes at the bar to get a drink. The hotel is trying to run the place with minimum staff and it shows !!