Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Paul from Maidstone

Our Break

Posted 18-Feb-2016 on Hotels
Been here many times ,find all very good can get very busy at breakfast.
Comment from Hotel Management
23-Feb-2016 by General Manager, Hotel Management
Dear Paul. Thank you for your review and your repeat business. Breakfast can get particularly at weekends, usually between 9am – 9.30am. We look forward to welcoming you back again soon. Kind regards Veronica Kingham, Cluster General Manager
3out of 5
by A verified traveller from malvern, worcs

Posted 10-Feb-2016
Pros: Facilities, comfy bed, good shower.
Cons: Room a bit shabby.
Here for a wedding. Comfy big bed. Partner hated pillows. Good powerful shower. Plenty of room for bags and stuff. Not very good lighting for shaving and make up in the room or bathroom but we managed. Great breakfast. Swimming pool and beauty salon restaurant, bar on site. No problem parking. Recommended at great price for two days.
Comment from Hotel Management
12-Feb-2016 by Cluster General Manager , Hotel Management
Dear Linda. Thank you very much for your review and I’m pleased that you enjoyed the breakfast, the bed and the powerful shower in your room. We have a phased program to replace the bedroom lighting with brighter LED lights. I hope you will choose to return again in the near future. Kind regards Veronica Kingham, Cluster General Manager
5out of 5
by A verified traveller

Beautiful weekend

Posted 10-Feb-2016 on Hotels
Beautiful hotel and room, perfect for a relaxed, romantic weekend. There was a conference of student teachers there who kept us awake through the second night and made breakfast on day two a crowded, noisy place but that wasn't the fault of the hotel and the man on reception refunded us for our bar tab on check-out as a kind apology. Would definitely return.
Comment from Hotel Management
12-Feb-2016 by General Manager, Hotel Management
Dear Guest. Many thanks for your 5 star review. It’s lovely to hear that you enjoyed your romantic break at Ashford International Hotel. My apologies that you were disturbed by some other guests and I’m pleased that our Receptionist handled your feedback well and offered a goodwill gesture. We look forward to your return. Kind regards Veronica Kingham, Cluster General Manager
3out of 5
by mark from London

Posted 07-Feb-2016 on Hotels
Very slow food service with a 40 min of. No further order from 8 until 840 ! Peak time not good Had to order a take away
Comment from Hotel Management
12-Feb-2016 by General Manager, Hotel Management
Dear Mark. Thank you for your review and I’m sorry to learn that you experienced slow food service. Please be assured this isn’t our usual standard and I have shared your review with our Restaurant & Bars Manager. I hope we will get the opportunity to restore your faith in the future. Kind regards Veronica Kingham, Cluster General Manager
5out of 5
by patience from kent

a wonderful stay

Posted 06-Feb-2016 on Hotels
it was peaceful
Comment from Hotel Management
12-Feb-2016 by General Manager, Hotel Management
Dear Patience. Many thanks for your review and it’s lovely to hear that you enjoyed a peaceful stay at Ashford International Hotel. We look forward to seeing you again soon. Kind regards Veronica Kingham, Cluster General Manager
Comment from Hotel Management
12-Feb-2016 by General Manager, Hotel Management
Dear Patience. Thank you for your review and I’m delighted to hear you had a peaceful stay. We look forward to welcoming you back again in the near future. Kind regards Veronica Kingham, Cluster General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Feb-2016 on Hotels
4out of 5
by A verified traveller

great hotel local great shops

Posted 01-Feb-2016
Lovely hotel which has a pool table as well as a spa separate bar and restaurant which is great a lovely spa on site with treatments overall great hotel
Comment from Hotel Management
02-Feb-2016 by Cluster General Manager, Hotel Management
Dear Traveler. Thank you very much for taking the time to review your recent stay at Ashford International Hotel. I’m pleased that you enjoyed the spa and the pool table in the Quench Bar. I hope you will be able to return again soon. Kind regards Veronica Kingham, Cluster General Manager
5out of 5
by Caroline

This traveller left a rating score only Posted 17-Jan-2016 on Hotels
4out of 5
by Vladimir

This traveller left a rating score only Posted 13-Jan-2016 on Hotels
5out of 5
by DANIEL from London

Posted 04-Jan-2016 on Hotels
Very nice staff in all areas of the hotel, and a nice leisure area.
Comment from Hotel Management
07-Jan-2016 by General Manager, Hotel Management
Dear Daniel. Thank you very much for your review of Ashford International Hotel and your kind comments about the team. I hope you also got the opportunity to use the gym which is also available for guests to use. We look forward to welcoming you back very soon. Kind regards Veronica Kingham, Cluster General Manager