Unexpectedly pleasant stay
Posted 17-Apr-2016 on Hotels
Eight days to kill before flight home and wanted to explore the SE of England. Booked here for 4 nights. This hotel was so comfortable and the weather pretty ordinary that I didn't do too much exploring, but did extend for another night here (would have done all 8, but it was booked out).
The food in the restaurant was great for dinner and snacks in the bar, but breakfast was strangely ordinary in comparison. Breakfast is buffet style, but fruit mostly canned except for a melon and very runny yoghurt (no Bircher option). Hot food tended to be overcooked and dried out, scrambled eggs dry, sausages and bacon steamed so soggy and tasteless. Toast and cereal, pastries, fairly ordinary selection. The service, however, at all times was excellent. Given how good everything else at the hotel was, the breakfast spoilt the experience.
There is a large Sainsburys next door so handy if you have forgotten anything. Hotel is a decent walk from Ashford so car is easiest. The hotel is large and used by locals for functions, conferences and weddings and there were a few noisy guests for a wedding on Saturday night, and a hen's do another night, but otherwise the room was pretty quiet.
Comment from Hotel Management
26-Apr-2016 by General Manager, Hotel Management
Dear Robin. Many thanks for your review and its great to hear you enjoyed your stay. I have shared your helpful feedback regarding the breakfast with the Restaurant & Bars Manager. It’s a shame the weather on this occasion didn’t allow you to do much exploring; Kent has so many great attractions and our location is ideal as we are so close to the key transport links. Ashford town centre is a 20 minute walk away and only 5 minutes in a car, a taxi will cost approx £6.00. I do hope you will consider us for any potential return visits to the UK. Kind regards Veronica Kingham, Cluster General Manager