Ratings based on 830 verified reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 21-May-2019
Hotel is well located, very close to South Kensington tube station and many great casual dining options. Rooms are small but comfortable. Public areas are beautiful. Staff are friendly.
Comment from Hotel Management
21-May-2019 by NielsF, Hotel Management
Thank you for the kind review - we're delighted that you enjoyed the hotel and the best of South Kensington. We look forward to welcoming you back very soon. Warm regards, Niels
5 out of 5
by a verified traveller

Posted 16-May-2019
Great location. Very helpful staff. Nice sized rooms. Good amenities.
Comment from Hotel Management
17-May-2019 by NielsF, Hotel Management
Thank you!
5 out of 5
by a verified traveller

Posted 16-May-2019
Very Central and the staff was great. Can't complain about anything.
Comment from Hotel Management
16-May-2019 by NielsF, Hotel Management
Thank you very much for the kind comments, we're happy to hear that you had an enjoyable time with us. Warm regards, Niels & the Ampersand Team
5 out of 5
by a verified traveller

Posted 16-May-2019
Comment from Hotel Management
16-May-2019 by NielsF, Hotel Management
Thank you!
5 out of 5
by a verified traveller

Posted 13-May-2019
Comment from Hotel Management
14-May-2019 by NielsF, Hotel Management
Thank you!
4 out of 5
by a verified traveller

Posted 07-May-2019
Comment from Hotel Management
14-May-2019 by NielsF, Hotel Management
Thank you!
5 out of 5
by a verified traveller from New York, NY

Posted 07-May-2019
Loved the location in South Kensington. Super convenient to museums, restaurants, and underground. Staff were all gracious and helpful. Super comfortable bed and fantastic shower. Perfect spot for a mother/ daughter weekend in London. Would gladly return!
Comment from Hotel Management
14-May-2019 by NielsF, Hotel Management
Thank you for the kind review and recommendation. It's a pleasure to read that you had a great time with us in South Kensington. Hopefully we have the pleasure of welcoming you back again in the near future. Warm regards, Niels
5 out of 5
by a verified traveller from Basalt, colorado

Posted 01-May-2019
We loved the Ampersand from start to finish! The check in was seamless friendly, helpful staff. The building,decor and room was very unique with fun vibe in excellent location. We enjoyed the restaurants, museums and walking tons of places nearby. We will be back and felt we have found a true treasure!
Comment from Hotel Management
03-May-2019 by NielsF, Hotel Management
Dear Tamra, Thank you for the kind review, we're pleased to learn you had an excellent time with us. I have share you feedback with all the team along with our thanks for looking after you so well. We hope to be able to welcome you back again for another Ampersand experience. Warm regards, Niels
5 out of 5
by a verified traveller from Melbourne

Posted 01-May-2019
Fantastic location near museums and lovely cafe areas, room was beautiful and hotel service and facilities were 5 star, we had a wonderful stay and can’t wait to go back o e day 😁
Comment from Hotel Management
01-May-2019 by NielsF, Hotel Management
Thank you very much for the kind review. We're delighted that you had an excellent time with us and enjoyed the best of South Kensington. We look forward to welcoming you back again very soon. Warm regards, Niels
5 out of 5
by a verified traveller

Posted 27-Apr-2019
Comment from Hotel Management
29-Apr-2019 by NielsF, Hotel Management
Thank you!