Fantastic location in a quiet area - an easy 5-minute walk to either Earls Court or Gloucester Road tube station (if you are arriving with luggage, be sure to use the Earls Court station as it has step-free access from train to street). Front desk staff was friendly and very helpful; they provided us with a map of the area and marked locations of stores. pubs, etc. They were also able to book a day trip to Stonehenge, Salisbury Cathedral, Windsor castle for us. Housekeeping did a great job in cleaning the room (they even washed, dried, and put away the dishes). We had an amazing stay and will stay there again. We appreciated that the front desk was staffed 24-hours a day as it was nice when we had early starts or late returns back to the hotel, a friendly face to greet us and make sure that we had everything we needed. Our room even included a nice patio that looked out to the gardens in the back, it was lovely to sit out in the evenings.