All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I checked this room from this inn. This TV has Disney Plus, Youtube, and other TV programs. Unfortunately, Disney Plus and other TV programs don't seem to work for me, only Youtube works.
Jeremy
Stayed 3 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Jeremy, for your review. Apologies for any difficulties with the TV, we will be troubleshooting the televisions while closed for the season to ensure there's no issues. Thanks again for staying with us and wishing you a happy end to 2023! :)
Room was very clean. They are repairing siding on the outside wall facing Resurrection Bay.
jurgen
Stayed 2 nights in Sep 2023
Response from Carissa D. - Area GM on 29 Sept 2023
Thank you, Jurgen, for your review. We area definitely hoping to have our siding finished before the snow falls sooner than later. Have a wonderful fall!
8/10 Good
Kent
7 Sept 2023
Liked: Cleanliness, staff & service
Very nice staff.
Kent
Stayed 3 nights in Sep 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Kent, for your review. So thrilled you had a good experience with our staff; we do love our Murphy's crew :)Safe travels!
The Motel location is ideal to reach downtown or cruise terminal. All staffs including front desk and housekeeping are very nice and helpful. However, the motel's condition is terribly unclean in bathroom and disgusting bedding.
MING YIN FAITH
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Ming Yin Faith, for your review. Thrilled you had easy commute and a good experience with the staff. Sorry to read we didn't meet expectations beyond that. Wishing you safe travels!
Thank you, Anthony, for your review. We are glad you enjoyed your stay - come visit us again some day :)
6/10 Okay
sharon
2 Sept 2023
Make sure you get a room on the second floor. Very noisy otherwise. First room we were offered was very bad. Picture of inn is deceiving. Price was high for mid-week.
sharon
Stayed 2 nights in Aug 2023
6/10 Okay
Olga
Travelled with partner
24 Aug 2023
Liked: Staff & service
Disliked: Cleanliness
It was last minute decision to go to Seward for couple of days - not many options are available. We booked Murphy's. Overall, it was ok for the short notice and the price we paid. Room was pretty tiny. Parking lot is quite small - getting in on a truck with kayaks with multiple cars already in - was a bit of a challenge. Was ok when it was empty.
Major concern was a not thoroughly cleaned bathroom and leftover food in the fridge.
Stuff was friendly.
Olga
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Olga, for your review. We are very glad you had a positive experience with our staff and apologies we didn't provide cleaning up to standards. This will be addressed with the hotel manager. Have an amazing autumn!
10/10 Excellent
Gene
24 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Gene
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 26 Aug 2023
Thank you, Gene, for the rating. Have safe and happy travels.
10/10 Excellent
Lester
19 Aug 2023
Lester
Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Lester, for your rating :)Happy Autumn!
Murphy’s Alaskan Inn is okay, but it needs an upgrade. The water in the bathroom was only warm or hot; cold water was not available. Mold was in the bathtub. Some of the nails on the boardwalks were sticking up.
Verified traveller
Stayed 3 nights in Jul 2023
Response from Carissa D - Area GM on 12 Aug 2023
Thank you for your feedback. This is being addressed with the hotel manager and maintenance team, if you would like to speak directly to any of our associates we would gladly welcome a call to ensure we handle any nails that may be visibly showing; we will do a thorough property inspection today to ensure there are no hazards being overlooked. Safe travels!
Thank you, Mark, for your rating. We wish you happy travels!
8/10 Good
Carla, CHANDLER
31 Jul 2023
Carla
Stayed 4 nights in Jul 2023
Response from Carissa D - Area GM on 23 Aug 2023
Thank you, Carla, for your rating. Have safe Travels!
8/10 Good
Sarah, Tombstone
Travelled with family
25 Jul 2023
Liked: Staff & service
Nice crisp, clean bed sheets and towels. Candi at the front desk was exceptional.
Sarah
Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 25 Jul 2023
Thank you, Sarah, for your review. Thrilled to read Candi treated you well, she truly enjoys assisting others. Come back and visit some day and have amazing travels!
Thank you, Dennis, for your review. We are glad you enjoyed the location and hope you are having an amazing journey.
2/10 Terrible
Brian Bjerre
22 Jul 2023
Brian Bjerre
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Jul 2023
Thank you, Brian, for your review. Apologies we didn't meet expectations and wish you well upon your travels.
6/10 Okay
Andrew
21 Jul 2023
Yea
Andrew
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Jul 2023
Thank you, Andrew, for your rating. Happy Travels!
8/10 Good
Patricia
18 Jul 2023
Patricia
Stayed 3 nights in Jul 2023
Response from Carissa D - Area GM on 8 Aug 2023
Thank you, Patricia, for your rating. Happy and safe travels!
6/10 Okay
Darsha
Travelled with partner
17 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was not good at all. Floor dirty
Darsha
Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 18 Jul 2023
Thank you, Marsha, for your feedback. Your concerns are being addressed with our hotel manager and clean team. Wishing you wonderful travels.
8/10 Good
George
9 Jul 2023
Liked: Cleanliness, staff & service
Staff were super nice and accomodating. Flexible on check out time, and early check in and let us keep our luggage there while we walked around town!
George
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 10 Jul 2023
Thank you, George, for your review. We are so glad to read you had an enjoyable stay, and that the staff took good care of you. Come back and visit us again some day. Safe travels!
I had two pleasant stays while I was in Steward. The Inn has comfortable room and was very conviently located for me to sitesee the town and reach the charter fishing boats, restaurants etc.
David
Stayed 3 nights in Jun 2023
Response from Carissa D - Area GM on 7 Jul 2023
Thank you, David, for your review. We are so glad you spent some time with us on your journeys. We hope you can make it back up someday. Have wonderful travels.
Pleasant stay while in Seward. Conviently located, better price thanother hotels in area!
David
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 5 Jul 2023
Thank you, David, for your review. Thrilled to read of your pleasant stay and hope your remaining travels are great. Come back and visit us again sometime.
Thank you, Bethany, for your review. We are so glad you enjoyed your stay. Have safe travels.
4/10 Poor
Kenneth
30 Jun 2023
Kenneth
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 2 Jul 2023
Thank you, Kenneth for your rating. It seems things didn't go as expected. Feel free to reach out if there's anything you'd like to discuss, and thank you for staying with us.
Thank you, Jeffrey, for your rating. Come back and visit us again.
4/10 Poor
Amber
25 Jun 2023
Amber
Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 29 Jun 2023
Thank you, Amber, for taking the time to provide a rating. Please feel free to reach out to us if you'd like to discuss anything from your stay. We do hope you are enjoying your travels.
8/10 Good
Jacob
Travelled with family
23 Jun 2023
Liked: Cleanliness, staff & service
Location and staff were awesome!
Jacob
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Jacob, for your rating. We hope you had a great Seward experience.
asked for daily housekeeping, but all we got was shampoo bottles. No cleaning. Building is aging (big time). Construction ongoing without notice.
Robert
Stayed 4 nights in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Robert, for your feedback. Apologies we did not provide a proper and thorough stay-over, this has been address with the hotel manager and clean team. Thank you again for your feedback, we use this as a means to improve our services.
8/10 Good
Richard
22 Jun 2023
Liked: Staff & service
Convenient for access to the Fjord Tours
Richard
Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Richard, for your rating and review. Glad to read that you were able to take a tour while here, it is truly a magical experience. Enjoy your travels!
Thank you, Liudmila, for your review. We hope you'll visit again soon.
8/10 Good
David
22 May 2023
David
Stayed 1 night in May 2023
Response from Carissa D Area GM on 23 May 2023
Hi David, Thank you for your rating. Hope you are having wonderful travels.
2/10 Terrible
eric
20 Sept 2022
Expedia reserved us a room at a hotel that had closed for the season before we arrived
eric
Stayed 1 night in Sep 2022
6/10 Okay
Ellie
Travelled with family
12 Sept 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is obviously undergoing a remodel and will be nice when it is completed. We stayed in the adjacent building that had a sliding glass door along one wall. It gave you a beautiful view of the harbor. However it didn't lock! The young woman in the office was very pleasant and helpful.
Ellie
Stayed 1 night in Sep 2022
Response from Crystal on 13 Sept 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are happy to hear that you enjoyed your stay with us and look forward to your return!Thank youCrystal ThorpeGeneral Manager
6/10 Okay
Verified traveller
Travelled with family
4 Sept 2022
Liked: Room comfort
No frills motel
This is a no-frills motel in Seward that is a place to stay when everywhere else is booked up.
Verified traveller
Stayed 1 night in Sep 2022
Response from Crystal on 4 Sept 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We look forward to your next visit to Seward!Thank youCrystal ThorpeGeneral Manager
8/10 Good
Jeffrey
4 Sept 2022
Jeffrey
Stayed 1 night in Sep 2022
Response from Crystal on 13 Sept 2022
Thank you for taking the time to rate our hotel. We appreciate your feedback. We look forward to seeing you again!Thank youCrystal Thorpe General Manager