Superior Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Balcony

Reviews of Murphy's Alaskan Inn

2 out of 5
Murphy's Alaskan Inn
911 Fourth Avenue, Seward, AK

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 360 reviews" "
Rating 8 - Good. 130 out of 360 reviews" "
Rating 6 - Okay. 90 out of 360 reviews" "
Rating 4 - Poor. 46 out of 360 reviews" "
Rating 2 - Terrible. 23 out of 360 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked this room from this inn. This TV has Disney Plus, Youtube, and other TV programs. Unfortunately, Disney Plus and other TV programs don't seem to work for me, only Youtube works.
Stayed 3 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Jeremy, for your review. Apologies for any difficulties with the TV, we will be troubleshooting the televisions while closed for the season to ensure there's no issues. Thanks again for staying with us and wishing you a happy end to 2023! :)

8/10 Good

jurgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. They are repairing siding on the outside wall facing Resurrection Bay.
Stayed 2 nights in Sep 2023
Response from Carissa D. - Area GM on 29 Sept 2023
Thank you, Jurgen, for your review. We area definitely hoping to have our siding finished before the snow falls sooner than later. Have a wonderful fall!

8/10 Good

Kent

Liked: Cleanliness, staff & service
Very nice staff.
Stayed 3 nights in Sep 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Kent, for your review. So thrilled you had a good experience with our staff; we do love our Murphy's crew :)Safe travels!

4/10 Poor

MING YIN FAITH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Motel location is ideal to reach downtown or cruise terminal. All staffs including front desk and housekeeping are very nice and helpful. However, the motel's condition is terribly unclean in bathroom and disgusting bedding.
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Ming Yin Faith, for your review. Thrilled you had easy commute and a good experience with the staff. Sorry to read we didn't meet expectations beyond that. Wishing you safe travels!

4/10 Poor

yongdong

Disliked: Cleanliness, staff & service, property conditions & facilities
need renovation
Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you for your review. Safe adventures!

8/10 Good

Ivan, Bayville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Ivan, for your review and rating. We hope you are having a wonderful autumn!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place and close to the tour venues.
Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Anthony, for your review. We are glad you enjoyed your stay - come visit us again some day :)

6/10 Okay

sharon

Make sure you get a room on the second floor. Very noisy otherwise. First room we were offered was very bad. Picture of inn is deceiving. Price was high for mid-week.
Stayed 2 nights in Aug 2023

6/10 Okay

Olga

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was last minute decision to go to Seward for couple of days - not many options are available. We booked Murphy's. Overall, it was ok for the short notice and the price we paid. Room was pretty tiny. Parking lot is quite small - getting in on a truck with kayaks with multiple cars already in - was a bit of a challenge. Was ok when it was empty. Major concern was a not thoroughly cleaned bathroom and leftover food in the fridge. Stuff was friendly.
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Olga, for your review. We are very glad you had a positive experience with our staff and apologies we didn't provide cleaning up to standards. This will be addressed with the hotel manager. Have an amazing autumn!

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Carissa D - Area GM on 26 Aug 2023
Thank you, Gene, for the rating. Have safe and happy travels.

10/10 Excellent

Lester

Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 29 Sept 2023
Thank you, Lester, for your rating :)Happy Autumn!

10/10 Excellent

Diana

Stayed 2 nights in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Carissa D - Area GM on 23 Aug 2023
Thank you, Randy, for your rating. Safe Travels!

6/10 Okay

Verified traveller

Travelled with family
Maintenance upgrade needed
Murphy’s Alaskan Inn is okay, but it needs an upgrade. The water in the bathroom was only warm or hot; cold water was not available. Mold was in the bathtub. Some of the nails on the boardwalks were sticking up.
Stayed 3 nights in Jul 2023
Response from Carissa D - Area GM on 12 Aug 2023
Thank you for your feedback. This is being addressed with the hotel manager and maintenance team, if you would like to speak directly to any of our associates we would gladly welcome a call to ensure we handle any nails that may be visibly showing; we will do a thorough property inspection today to ensure there are no hazards being overlooked. Safe travels!

8/10 Good

Norbert

Stayed 2 nights in Aug 2023

8/10 Good

Allen

Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Aug 2023
Thank you, Allen, for your review. Happy travels.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Carissa D Area GM on 2 Aug 2023
Thank you, Mark, for your rating. We wish you happy travels!

8/10 Good

Carla, CHANDLER

Stayed 4 nights in Jul 2023
Response from Carissa D - Area GM on 23 Aug 2023
Thank you, Carla, for your rating. Have safe Travels!

8/10 Good

Sarah, Tombstone

Travelled with family
Liked: Staff & service
Nice crisp, clean bed sheets and towels. Candi at the front desk was exceptional.
Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 25 Jul 2023
Thank you, Sarah, for your review. Thrilled to read Candi treated you well, she truly enjoys assisting others. Come back and visit some day and have amazing travels!

8/10 Good

German

Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 25 Jul 2023
Thank you, German, for your rating. Safe travels!

8/10 Good

Brad

Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 25 Jul 2023
Thank you, Brad, for your rating.

10/10 Excellent

Dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fun spot can walk.to harbour in 5 minuted
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Jul 2023
Thank you, Dennis, for your review. We are glad you enjoyed the location and hope you are having an amazing journey.

2/10 Terrible

Brian Bjerre

Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Jul 2023
Thank you, Brian, for your review. Apologies we didn't meet expectations and wish you well upon your travels.

6/10 Okay

Andrew

Yea
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 23 Jul 2023
Thank you, Andrew, for your rating. Happy Travels!

8/10 Good

Patricia

Stayed 3 nights in Jul 2023
Response from Carissa D - Area GM on 8 Aug 2023
Thank you, Patricia, for your rating. Happy and safe travels!

6/10 Okay

Darsha

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was not good at all. Floor dirty
Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 18 Jul 2023
Thank you, Marsha, for your feedback. Your concerns are being addressed with our hotel manager and clean team. Wishing you wonderful travels.

8/10 Good

George

Liked: Cleanliness, staff & service
Staff were super nice and accomodating. Flexible on check out time, and early check in and let us keep our luggage there while we walked around town!
Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 10 Jul 2023
Thank you, George, for your review. We are so glad to read you had an enjoyable stay, and that the staff took good care of you. Come back and visit us again some day. Safe travels!

8/10 Good

Basabdutta

Stayed 1 night in Jul 2023
Response from Carissa D - Area GM on 10 Jul 2023
Thank you, Basabdutta, for your rating.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Seward
I had two pleasant stays while I was in Steward. The Inn has comfortable room and was very conviently located for me to sitesee the town and reach the charter fishing boats, restaurants etc.
Stayed 3 nights in Jun 2023
Response from Carissa D - Area GM on 7 Jul 2023
Thank you, David, for your review. We are so glad you spent some time with us on your journeys. We hope you can make it back up someday. Have wonderful travels.

6/10 Okay

Shilpy

Stayed 2 nights in Jul 2023
Response from Carissa D - Area GM on 10 Jul 2023
Thank you, Shilpy, for your rating.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 7 Jul 2023
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay while in Seward. Conviently located, better price thanother hotels in area!
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 5 Jul 2023
Thank you, David, for your review. Thrilled to read of your pleasant stay and hope your remaining travels are great. Come back and visit us again sometime.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Seward
Reasonable price, within walking distance of harbor. Clean and comfortable.
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 5 Jul 2023
Thank you, James, for your review. We are glad you enjoyed your stay and enjoyed a walk to the harbor. Many safe travels to you!

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 2 Jul 2023
Thank you, Bethany, for your review. We are so glad you enjoyed your stay. Have safe travels.

4/10 Poor

Kenneth

Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 2 Jul 2023
Thank you, Kenneth for your rating. It seems things didn't go as expected. Feel free to reach out if there's anything you'd like to discuss, and thank you for staying with us.

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 29 Jun 2023
Thank you, Jeffrey, for your rating. Come back and visit us again.

4/10 Poor

Amber

Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 29 Jun 2023
Thank you, Amber, for taking the time to provide a rating. Please feel free to reach out to us if you'd like to discuss anything from your stay. We do hope you are enjoying your travels.

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service
Location and staff were awesome!
Stayed 2 nights in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Jacob, for your rating. We hope you had a great Seward experience.

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Hello Dean, sorry to see you didn't have a pleasant experience with us. Please feel free to reach out directly if you'd like to address any concerns.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
asked for daily housekeeping, but all we got was shampoo bottles. No cleaning. Building is aging (big time). Construction ongoing without notice.
Stayed 4 nights in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Robert, for your feedback. Apologies we did not provide a proper and thorough stay-over, this has been address with the hotel manager and clean team. Thank you again for your feedback, we use this as a means to improve our services.

8/10 Good

Richard

Liked: Staff & service
Convenient for access to the Fjord Tours
Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 24 Jun 2023
Thank you, Richard, for your rating and review. Glad to read that you were able to take a tour while here, it is truly a magical experience. Enjoy your travels!

10/10 Excellent

Aaron

Stayed 1 night in Jun 2023
Response from Carissa D - Area GM on 11 Jul 2023
Thank you, Aaron, for your rating. Happy Travels

10/10 Excellent

Nery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service & price.
Stayed 1 night in Jun 2023
Response from Carissa D, Area GM on 18 Jun 2023
Thank you, Nery, for your review! It was a pleasure having you stay with us and we hope you will visit again soon.

8/10 Good

Robert

Stayed 5 nights in Jun 2023
Response from Carissa D - Area GM on 3 Jul 2023
Thank you, Robert, for your rating. We hope you come back and visit us again.

8/10 Good

Liudmila

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a short stay
Stayed 2 nights in Jun 2023
Response from Carissa D Area GM on 14 Jun 2023
Thank you, Liudmila, for your review. We hope you'll visit again soon.

8/10 Good

David

Stayed 1 night in May 2023
Response from Carissa D Area GM on 23 May 2023
Hi David, Thank you for your rating. Hope you are having wonderful travels.

2/10 Terrible

eric

Expedia reserved us a room at a hotel that had closed for the season before we arrived
Stayed 1 night in Sep 2022

6/10 Okay

Ellie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is obviously undergoing a remodel and will be nice when it is completed. We stayed in the adjacent building that had a sliding glass door along one wall. It gave you a beautiful view of the harbor. However it didn't lock! The young woman in the office was very pleasant and helpful.
Stayed 1 night in Sep 2022
Response from Crystal on 13 Sept 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We are happy to hear that you enjoyed your stay with us and look forward to your return!Thank youCrystal ThorpeGeneral Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
No frills motel
This is a no-frills motel in Seward that is a place to stay when everywhere else is booked up.
Stayed 1 night in Sep 2022
Response from Crystal on 4 Sept 2022
Thank you for taking the time to tell us about your stay. We appreciate your feedback. We look forward to your next visit to Seward!Thank youCrystal ThorpeGeneral Manager

8/10 Good

Jeffrey

Stayed 1 night in Sep 2022
Response from Crystal on 13 Sept 2022
Thank you for taking the time to rate our hotel. We appreciate your feedback. We look forward to seeing you again!Thank youCrystal Thorpe General Manager