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Reviews of Quality Inn & Suites Vancouver North

2.5 out of 5
Quality Inn & Suites Vancouver North
13207 North East 20th Ave., Vancouver, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 864 reviews" "
Rating 8 - Good. 336 out of 864 reviews" "
Rating 6 - Okay. 130 out of 864 reviews" "
Rating 4 - Poor. 57 out of 864 reviews" "
Rating 2 - Terrible. 21 out of 864 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mollie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. The pool and hot tub are very well maintained, the kids loved it! They were also really accommodating, any time we needed coffee for our room or fresh towels they were quick to get them for us. They were also really good about keeping coffee pots full and fresh in the lobby. We stayed six nights and the staff were all very pleasant and accommodating. It was exactly what we were looking for.
Stayed 1 night in Apr 2024

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness
Property is old and no elevator. Needs updating.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick Jay

Liked: Cleanliness, property conditions & facilities
We had a very nice day
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem there is, there’s no elevator in their stairs
Stayed 2 nights in Mar 2024

8/10 Good

Stewart

Stayed 1 night in Mar 2024

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean, nice service and free breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

ANTONIO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets were super dirty and a homeless on the cafeteria.
Stayed 1 night in Mar 2024

6/10 Okay

Matt

The staff was courteous and helpful. Our room was tired and in need of repair and renovation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy and comfortable choice having landed in Portland late. We got in, showered, slept, got breakfast off site (thought there were some options at the hotel) and were on the road in record time.
Stayed 1 night in Mar 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, safe area, nice pool and hot tub. I got a prank call from another room pretty late at night which was annoying but not the hotels fault. My second night there there was some arguing and loud loud loud adult activities next door all night and all morning. Again, not the hotels fault but the walls are thin. Bring ear plugs. Water wasn’t very hot. Comfy beds
Stayed 2 nights in Mar 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Felt dirty and unwelcoming. It really needs an update. Thus said, easy access to freeway, Can walk to eat.
Stayed 1 night in Mar 2024

8/10 Good

Dheeraj, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place overall with basic breakfast included.
Stayed 2 nights in Feb 2024

8/10 Good

Richard

There was no elevator and the breakfast selection was limited
Stayed 1 night in Feb 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk folks. Heater/AC is super loud with an ear piercing sound even on low fan. Property getting a little old and tired, but a good place to stay if you don't plan on hanging out in your room.
Stayed 1 night in Feb 2024

4/10 Poor

david

Travelled with partner
Disliked: Staff & service
Very disappointed, made reservation a week ahead told the gentleman that I needed a ground floor outside entrance because my wife is handicap and can't walk very far and I just had a knee pelacement so not much better. When we arrived he told me he had no rooms like that and I would have to walk thru the hotel to a room down a long hall. room was not very clean and he said they will only clean and change linen every 3 days??? Sorry to say we will never stay there again and over the phone they said no charge for a small dog and when we got there, he charged $100 for my 3 days stay. Over $400 for a hotel that is not up to the standards we are used too. rugs where stained, pillows so bad we had to go out and buy two pillows. Sorry I have to tell you this, but someone needs to know I did notice that come Monday the parking lot was not very full. the fact that when I asked about the room for my wife's disability, he just said there nothing I can do about even after the reservation plainly.stated that fact. Thank you David Waters.
Stayed 3 nights in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being just off Hwy 5 and 205 it was quiet. Great location too
Stayed 1 night in Feb 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, amenities
The property is dirty; walls and floors. Front desk check in guy was talking to someone on the phone while checking me in. Breakfast lady was nice. The entire property needs a face lift. Our bathroom had burn marks on the counter and the counter legs were falling apart.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jayda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute trip and they were perfect
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was clean and stocked. It was a good stay.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Eileen, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. The room was clean and comfortable. The hot tub was nice, but the pool isnt heated. In the winter you'd think they'd heat it. There is an issue was trying to get out of the parking lot. You are on a busy corner and cannot turn left or turn around at the light because of freeway entrances. There are lots of restaurants and stores near by
Stayed 1 night in Dec 2023

10/10 Excellent

WEN

Stayed 1 night in Jan 2024

8/10 Good

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
The staff at the property were great and attentive. However, the property is old and needs serious updates. There is no elevator for customers going to the second floor and the parking situation at the property leaves a lot to be desired.
Stayed 7 nights in Dec 2023

10/10 Excellent

Irene, TORRANCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and breakfast was included 👍
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice & respectful. Our dog started to howl when we left just to grab some food & we were called by a staff member. He was very nice & he understood. Very friendly, too. The cleaning staff & lady who helped in the breakfast area were friendly, happy & nice to talk to. Everyone had happy smiling faces. Thank you!
Stayed 3 nights in Dec 2023

8/10 Good

Eileen, Miami

Stayed 2 nights in Dec 2023

10/10 Excellent

monte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

8/10 Good

HONGMEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lavinia

Liked: Staff & service
I did not like the property condition was just average. Not as good as I had expected. The bathroom is old and clogged. The staff are very helpful and cheerful
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Stayed 2 nights in Dec 2023

8/10 Good

Praveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Noah

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Arthur

Travelled with family
Disliked: Amenities
My wife and I spent Xmas and Xmas Eve at the Vancouver location. After the first night. I called down at the front desk to ask why are room didn’t have maid service. He said it is on request. I informed we are for 2 days plus. So we have to tell you we need towels- coffee and anything else when we are staying more then one night. He was not very friendly about it. He told if you want any of that you come to the front desk. My wife’s mother in her 80’s and we will be traveling monthly to visit her. I was hoping your motel I think we will be rethink where we stay. Oh I also sent an email to GM of that motel with know response. I’ve been in the customer service business for 30 years and spent many days traveling and have stayed in many places in the US. This has to be one of my worst experiences to date. Regards, Art Vonderohe
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Room was spotless and more quiet than I expected ! Service was great but I did have one complaint...my mattress was uncomfortable, well past it's prime, lumpy, leaving me sunk into any spot I'd chosen !
Stayed 2 nights in Dec 2023

8/10 Good

Elfi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Dec 2023

8/10 Good

Dilraj

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff is very friendly!
Stayed 3 nights in Dec 2023

6/10 Okay

Daniel, Las Vegas

Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Katherine, Martinez

Stayed 1 night in Dec 2023

10/10 Excellent

travis

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023