4/10 Poor
pierre F.
2 Sept 2021
Liked: Cleanliness
Some potential but badly managed
Once passed the troubles finding the property due to lack of sign (see other reviews) and the troubles opening the front door, my wife and daughter discovered :
No Wi-Fi
No TV: not working and sceen badly scratched all over its surface
No shower head on one shower
While the shower head and front door were fixed the day after (a trick was provided to open the front door, although 2 poeple are required), it took 5 days for someone to bring a Hotspot for the Wi-Fi and the TV was never fixed.
When Hotspot was finally provided, we were told to use it carefully, ie not to download films etc. Eventually the internet cable was fixed (7 days after arrival!), although the speed would not allow to watch download films.
A new TV was brought in after 5 days, left on its plastic, and still wouldn't work as no hdmi cable was provided (the old scratched tv used scart connection, absent on the new tv). Although we weren't too upset by not being able to watch TV/films on holiday, we needed Wi-Fi, notably for work. All these features were clearly advertised and confirmed orally, but very little effort were made to fix them when notified to owner. Considering the rental price, one would expect better management/services, needless to say that no small courtesy refunds were offered. Wouldn't go back there unfortunately.
pierre F.
Stayed 11 nights in Aug 2021