Outdoor pool

Reviews of Club Wyndham Shearwater

3.5 out of 5
Club Wyndham Shearwater
3730 Kamehameha Rd, Princeville, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 94 reviews" "
Rating 8 - Good. 27 out of 94 reviews" "
Rating 6 - Okay. 5 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 6 nights in Mar 2024

10/10 Excellent

Mark Lewis

Liked: Cleanliness, property conditions & facilities
clean and quite
Stayed 7 nights in Mar 2024

10/10 Excellent

Levon

Travelled with family and small children
It was beautiful experience thank you We will be back.
Stayed 4 nights in Feb 2024

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were moved to another resort - still nice!
We were moved from the Shearwater to the Ka Eo Kai as a result of overbooking. The Ka Eo Kai is not ocean side. Although we were quite disappointed with the move as we were looking forward to the Oceanside views the Ka Eo Kai was really nice and the staff was very helpful. We ended up with a distant but gorgeous ocean view over the golf course out front and mountain view in back. The unit was a little dated but still very comfortable for a family of five. No AC but the ocean breezes made up fo that. So although we started out a little frustrated overall I would recommend the Ka Eo Kai
Stayed 4 nights in Aug 2023

8/10 Good

Lily

Liked: Cleanliness, amenities, property conditions & facilities
Ocean front (cliff) w/path to beach and snorkeling
Stayed 6 nights in Jul 2023

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is an absolutely beautiful property in Princeville. Management starts off by sending very nice informative texts and updates, but upon arrival all that niceness disappears! Lots and lots of rules, and when you ask for assistance on things like early checking or Wi-Fi problems they very nicely tell you nothing and do not help at all. Management and front desk folks are absolute masters at telling you no and referring you to someone else to help you ie passing the buck! Apparently it takes them up to 4 hours to clean a unit, and miraculously it was ready at 5:00pm but not a minute sooner
Stayed 4 nights in Jun 2023

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

2/10 Terrible

Mary

Disliked: Staff & service, property conditions & facilities, room comfort
Double booked, find your own accomm elsewhere!!
Flew in from Australia to find they had double booked our room. We'd paid in August. Rang 48 hrs before as requested, no issues. Tried to blame Hotel.com who were unaware til the day of our arrival. We spent 1.30 hrs on phone in the car park trying to sort out new accomm. Nothing avail in the area. Ended up 24 miles away from where we wanted to be. Club Shearwater was unhelpful, not interested in any way. Although they knew there was going to be a problem as they gave us a case no. We received no phone call, no email, no notification. Do not recommend booking/staying there unless you want to take the risk of turning up and there being nothing available.
Stayed 3 nights in Oct 2022

2/10 Terrible

Jordan

Stayed 3 nights in Oct 2022

4/10 Poor

Donald

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
As other reviewers have noted, the views from my condo were spectacular and the 2 bedroom condo was large. However, I experienced a severe maintenance issue and nothing was done by the staff to resolve it. First, I saw a lizard on the wall behind the sofa and another later on the sofa. It was apparent they had been there some time as there were droppings on the baseboard behind the sofa. I called housekeeping and was sent to voicemail where I reported the issue. There was no call back from the staff and no one came out to resolve the issue. Second, there were many small ants in the kitchen area. They were on the counter and soon got into food. I had the unpleasant experience of ants running out a bowl of cereal I was about to eat! Finally, as noted by others, there is no air-conditioning although this was not documented by the resort and other travel websites even state it is air-conditioned.
Stayed 3 nights in Sep 2022

10/10 Excellent

Morgan & Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Loved the ocean view, but pretty balmy without AC — use the included floor fan and don’t be afraid to request another! Responsive staff for things I needed. Would have been nice if there was some personalization (there was nothing when I mentioned birthdays). Also specifically requested no pool side and got exactly that.
Stayed 3 nights in Sep 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was an overall great experience. Condo was very nice with huge clean rooms. Maintenance waz very prmpt to get us set up with new coffee maker that was not operating. They came and replaced the tv in master bedroom as well, even though we never watched it.
Stayed 10 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with the best view from our balcony! Highly recommend!
Stayed 4 nights in Aug 2022

8/10 Good

Dewayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Details matter
Nice property but managed like a hotel not a family owned property. Clean but not any extras such as snorkeling gear, etc which should be expected with th a condo rental. View is good but building hotels with wind from flow due to construction of building design. Not a problem stay but sure that it should be rented at a discount due to wind noise as the effect on b occupant noise travel due to design not bad clients.
Stayed 3 nights in Jun 2022

8/10 Good

Prathamesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our check-in was very problematic as we arrived late at midnight which was already informed to the hotel staff and they provided a security number in the email which we tried for 10 times but no one answered. We waited outside in dark for 75 mins late at night. Check-in experience was terrible although the stay was pleasant and property is amazing to spend time and relax, many near-by places for tourism and restaurants/rentals available.
Stayed 2 nights in Mar 2022

10/10 Excellent

Amaryah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations and experiences!
My family of 4 LOVED our stay at Club Wyndham Shearwater!! The condo was SUPER CLEAN and the beds were SUPER COMFORTABLE! The pool and hot tub were sufficient. The view was breathtaking! We enjoyed our stay as well as the surrounding area! Snorkeling at Anini Beach was a dream (we saw coral, tropical fish, and sea turtles). Hiking the Kalalau Trail was gorgeous (despite torrential rain on the return journey). We enjoyed food from the Kilauea Fish Market, Jojo’s, etc.
Stayed 3 nights in Mar 2022

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular. We watched whales in the ocean each morning. We found everything needed in our rooms, which made us really feel at home.
Stayed 2 nights in Mar 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not hesitate! Book The Shearwater! Incredible views. We had room 101. Fantastic views of the ocean. Giant 2 bedroom, two bathroom. Full kitchen. Large eating area, and large living room. Pool super clean. Staff friendly, and respond to any concerns within minutes. Best money we’ve spent on a resort in a long time.
Stayed 4 nights in Feb 2022

10/10 Excellent

Hong Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and amazing view! Had a enjoyable and peaceful vocation at this property!
Stayed 6 nights in Jan 2022

10/10 Excellent

Perry, Bala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing view, extremely comfortable bed, great in unit amenities (laundry, full kitchen, ocean view balcony). Loved it here. Will absolutely come back.
Stayed 3 nights in Oct 2021

10/10 Excellent

kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Holly on 23 Nov 2020
Mahalo for your review!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View and quietness were wonderful! The unit was very large and well appointed.
Stayed 7 nights in Mar 2020

10/10 Excellent

Emily, Columbus MT

Liked: Cleanliness, staff & service
The rooms were nice and big, nice kitchen and living room area. I have kids so I wish the dining room table did have carpet under it but besides that it was awesome. It comes with dishes and laundry soap so you can cook and do your laundry right there. The view from the deck was amazing!!
Stayed 6 nights in Mar 2020
Response from Holly on 14 Mar 2020
Aloha Emily, Thank you for taking the time to share your feedback! We are ecstatic to hear that you and your family had a great vacation experience! We hope to see you again when your travels bring you back to Kauai! Mahalo, The Shearwater Team

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The unit was spacious and the view of the ocean was wonderful. The unit was very clean, little noise from others and had everything we needed.
Stayed 3 nights in Mar 2020
Response from Holly on 14 Mar 2020
Aloha Linda, Mahalo for taking the time to share your feedback about your recent stay at The Shearwater! We are excited to hear the resort offered everything you needed, and we cannot agree more about the wonderful ocean views. Mahalo, Resort Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Holly on 5 Mar 2020
Aloha, Thank you for taking the time to share your review! We are delighted you had a great vacation experience. We hope to see you again in the future.

10/10 Excellent

Happy_Travelers, TN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 109 was wonderful, ocean view and cool breeze.We attended the "free breakfast" which of course is a time share sales pitch, but, unlike Las Vegas Wyndham, the employees here respected our wishes and left us alone afterward.
Stayed 8 nights in Jan 2020
Response from WynD on 23 Feb 2020
Aloha Happy_Travelers, Firstly, thank you for choosing the Wyndham Shearwater during your recent visit to Kauai! We are ecstatic to hear that room 109 met/exceeded your expectations. We are glad you enjoyed the nice trade winds being atop the cliffs and an ocean view. We are glad our sales team were open and respected your wishes. We hope to see you again when your travels bring you back to Kauai! Sincerely, Shearwater Staff

8/10 Good

Katherine M.

Liked: Cleanliness
A beautiful view with all the amenities, Unit 309
The only reason for 4 stars is because of the check in after hours. Luckily, I called before we traveled and they explained check in would be off site. When we arrived, it was midnight, windy and raining. Would have been nice to know that the call box was at the Clubhouse. After we used the call box, security led us to our unit. Also, the VRBO check out time on our confirmation was stated as 11am. The Wyndham check out is 10am. Please correct this on confirmation! Otherwise, the experience was more than we expected. Unit 309 has a beautiful ocean (coastline) view to the Lighthouse. Washer, dryer (even laundry soap). We called for new coffee pot and it was immediately delivered. Plenty of coffee and some treats. It was more than we imagined. A very nicely updated unit.

10/10 Excellent

Catrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ved my stay in Kauai
I loved the view from the room and the concierge service. Clean towels and very speacious and private. Spa and pool available as well
Stayed 2 nights in Jan 2020
Response from Holly on 14 Jan 2020
Aloha Catrina, Thank you for choosing the Wyndham Shearwater for your recent stay on Kauai! We are excited to hear you were able to enjoy our spacious and private units, beautiful views, and pool area. We hope you were able to enjoy the ocean views despite our winter weather! We hope to see you again soon!

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Beautiful view and lots of space. The furniture is more updated than the photos show so they must have noticed previous comments. Enjoyed my stay at the Wyndham Shearwater.
Stayed 7 nights in Dec 2019
Response from Holly on 14 Jan 2020
Aloha Marian, Thank you for taking the time to share your feedback and beautiful pictures! We cannot agree more with you, the views at the Shearwater are spectacular. We are happy you were able to enjoy your meals on our spacious lanai. We do hope you choose to stay with us again, when your travels bring you back to Kauai! Mahalo!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Two Bedroom with a Gorgeous Views
Beautiful accommodations overlooking the water. The suite was spacious and well-stocked with plenty of room for a large family.The location is on the North Shore. Due to the way roads are built on the island, visitors should allow plenty of time to get to other parts of the island.
Stayed 4 nights in Dec 2019
Response from Holly on 4 Jan 2020
Aloha Holly, Thank you for taking the time to share your feedback! The Shearwater resort sits atop the cliff side with spectacular views, and we are glad you had the opportunity to experience it! We are pleased you adventured out to see the many offerings the North Shore has to offer. We hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the ocean.
We stayed in unit 109 E which is a bottom floor unit and the view of the ocean was truly awesome and the unit itself was clean and comfortable. The main issues that occurred was the tenant above us had real heavy feet and it was very annoying hearing him walk around during the evening and early morning. We tried sitting on the deck to enjoy the amazing view of the ocean and sound of the waves which was terrific until he came out every evening and morning to smoke (which is not permitted) and had very loud conversations on his phone and with his partner which we could hear clearly. When they were not in their unit, it was a nice experience and a great place to stay. The location was very convenient to all parts of the north and east shore activities. Maybe it was a stroke of bad luck with tenant above us but I am uncertain if I would return because of the disturbing noise.
Stayed 4 nights in Dec 2019
Response from Holly I on 11 Dec 2019
Aloha, Our hope is that all our guests experience a peaceful environment during their stay. I'm sorry to hear that your stay was interrupted by other guests and you were unable to get a good nights rest. I will speak to our security department to ensure that all noise issues are handled in a timely manner. I sincerely apologize for the inconvenience. Kindest Regards, Shearwater Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Kauai! Located in Princeville, with a great little grocery store and shopping center right at entrance to resort area. Condo was perfect - looked right out onto beach and was very private and quiet. Everything you needed for a week long stay - washer and dryer, equipped kitchen. Beware, however, no a/c! Apparently this is not uncommon. We acclimated but visited in October. Hope to visit again next year!
Stayed 8 nights in Oct 2019
Response from Holly on 16 Dec 2019
Aloha, Thank you for your review on your recent stay at The Shearwater! We are pleased you enjoyed your vacation experience with us while visiting Princeville. The Shearwater is a very special place with a spectacular view! We hope to see you again soon when your travel brings you to Kauai!

10/10 Excellent

J9

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable, clean rooms. They gave us a room by Clubhouse/pool and was noisy and we were able to switch to a rim further away without an issue. Nice pool, large patio.
Stayed 3 nights in Oct 2019

10/10 Excellent

thxzetec, Chandler AZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our place had some huge pluses. It was very very clean and very very well maintained, first rate for sure. It had an incredible view of the ocean (please note we were lucky on this one - not all units have ocean views!). The neighborhood was very nice and seemed very safe. Staff was A for sure - they went the extra mile. Doubt 3/4 mile from a good grocery. There were a few minuses. No sidewalks on local road - so to go for a walk you had to walk on narrow road and dodge cars - not dangerou but a pain going for a walk, especially with my young daughter at night. The standard wifi was really poor so weak you could only get good wifi in one part of living room. Overall I'd recommend this place and stay again. Just a couple notes: first it does not have AC. It does have world's best climate, but in middle of day can get a little stuffy in this unit. We are from Arizona and used to heat - if you are the kind of person who needs AC set a 75 this could be hot for you. Another note is is not full survice hotel. You get a really nice kitchen and washer dryer and 2-Bedrooms, but you don't get maid service.
Stayed 7 nights in Oct 2019
Response from Holly on 12 Oct 2019
Aloha Thxzetec, Thank you for taking the time to share your feedback of your recent stay at The Shearwater! We are delighted to hear that you and your family had a great vacation experience. Being on the Cliffside of our beautiful Kauai, rewards our guests with a spectacular view! With our goal being to provide an excellent service, we are pleased to hear our staff exceeded that. We will be sure to share your feedback with all departments. We hope to see you again in the future when your travels bring you back to Kauai! Mahalo!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was inviting and the view was very appealing. The staff was attentive and got back to me right away. I loved that the place had all the basic kitchen ware so we could cook and do laundry. A few things to better improve things would be: Housecleaning should come more then once a week to exchange bathroom towels and hygiene items. Leaving some extra supplies for laundry and doing dishes would have been great as well! A hose to rinse off our muddy shoes from hikes would have come in handy. Lastly, it would have been nice to know that I could have called someone in the middle of the night regarding noisey neighbors above us on day 3 or 4 of our stay at the Wyndham Shearwater. The neighbors allowed their child to race across the floor upstairs repeatedly waking everyone up. The toddler repeatedly ran around at 5:00 am and sometimes late into the evening. The mom was tossing luggage around and it was super loud and annoying. We tried to be patient with them and understanding that they had small children but by night 2 we couldn’t take it anymore and placed a note on their door. The note said for them to be mindful of their neighbors. That night went well but 5:00 am the next day again the toddler was racing back and forth. Overall though we loved it there and it was mainly peaceful and everyone was friendly!!
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view without a/c
The view is unbeatable overlooking seacliffs. We even saw a double full rainbow right in front of us. Place is quite clean but furniture is somewhat dated. As another review suggested, you can walk to adjacent SeaLodge and take a trail (20 min walk) to a nearby beach where you can find white crabs near the water. Conveniently located close to foodland supermarket. There is no condiments available so you have to buy if you decide to cook. Despite lack of a/c, the sea wind helped keep things cool enough. Only drawback is the time share sales pitch. They offer free continental breakfast as bait but we skipped it.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and spacious space. Peaceful surrounding.
Stayed 5 nights in Jul 2019
Response from Holly on 19 Aug 2019
Aloha, Thank you for taking the time to share your feedback! Our Shearwater resort has one of the most beautiful views, and we are delighted to hear that you had an enjoyable experience. Mahalo!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice like the pics. Wasn’t much to do there and no gym around.
Stayed 6 nights in May 2019
Response from Reservations Manager on 1 Jun 2019
Aloha! Thank you for your feedback on your recent stay at the Wyndham Shearwater! We are delighted our pictures were able to meet your expectations upon arrival. We hope to see you again, when your travels bring you back to Kauai! Mahalo!

10/10 Excellent

Traveller, Pleasanton, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing!!! We had a view on ocean, jungles, golf course and mountains – all from one patio!
Stayed 3 nights in Apr 2019
Response from Manager on 1 Jun 2019
Aloha, Thank you for your wonderful feedback of The Shearwater! We agree that our views from the resort are amazing! We hope to see you again! Mahalo!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Thank you on 5 Jun 2019
Thank you for your review! Glad you enjoyed your stay and hope to see you for your next vacation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good sea views. Perfect for a family with large rooms and good cooking facilities.
Stayed 4 nights in Dec 2018
Response from Resort Staff on 27 Jan 2019
Aloha! Thank you for staying and sharing your feedback! We hope to see you again, when your travels bring you to Kauai!

8/10 Good

carmela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastic views
Overall, the place was wonderful. Spacious (for 3ppl), clean, all needed in a home away from home is available. Although, on day 4 of our stay and needed extra bath soap, laundry soap and fresh towels, they said that they will bring it in the room but never came. There is no one in front desk all the time. You have to go to another site to get service. At check in, it took us more than an hour, I have to go back and forth sites (with my family towed) and they had difficulty looking for my reservation. Stayed in room #102
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay at property. Appreciated the opportunity to do a late checkout.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved that the lanai looked over the ocean and we could watch it day and night. However, check in location was a mile or so away from the condo and there was a heavy push to attend a seminar on time share. Otherwise, we had a great time at this property.
Stayed 5 nights in Oct 2018

8/10 Good

Liz, Aliso Viejo, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location and view was amazing!!! Spacious accommodations with a great ocean front view. Check-in process was a little confusing because nothing could be done at the clubhouse in the complex; needed to go to a different property for parking passes, check-in/out process. Also, the housekeepers should check the alarms so guests aren’t woken up at 6am and again at 7am from previous guests settings. Overall, great property with spacious amazing views and very nice staff.
Stayed 2 nights in Oct 2018