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Karuizawa Prince Hotel West

4.0 star property
At Karuizawa Prince Hotel West, travelers can experience thrilling zip line adventures or find relaxation in mineral hot springs while enjoying Japanese cuisine

Choose dates to view prices

Karuizawa Prince Hotel West, set in natural mountain beauty, offers an indoor mineral hot spring and ski-in/ski-out access. Guests can dine at three restaurants, work out in the gym, or enjoy outdoor activities like ziplining and mountain biking in the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Laundry room
The current price is £173
additional charges may apply
31 May - 1 Jun

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About this property

Karuizawa Prince Hotel West

  • Upscale hotel near Karuizawa Prince Shopping Plaza
  • Located close to Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street, Karuizawa Prince Hotel West provides a golf course, a bowling alley and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski equipment hire. For some rest and relaxation, visit the hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Enjoy the gym, as well as activities, such as ziplining, mountain biking and snowboarding. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a corner/local shop and shopping on-site.
  • You'll also enjoy perks such as:
    • A free local area shuttle, bike hire and hot springs on-site
    • 10 outdoor tennis courts, self-parking (surcharge) and a front desk safe
    • A ballroom, a vending machine and wedding services
    • Guest reviews speak highly of the helpful staff and proximity to shopping
  • Room features
  • All 430 rooms include comforts such as free WiFi and safes.
  • More amenities include:
    • Down duvets and free cots/infant beds
    • Deep-soaking baths, toilets with electronic bidets and free toiletries
    • Fridges, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Karuizawa Prince Hotel West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Karuizawa Prince Hotel West?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Karuizawa Prince Hotel West on 31 May 2026 start from £173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Karuizawa Prince Hotel West?

Self-parking is available for JPY 1000 per night.

What time is check-in at Karuizawa Prince Hotel West?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Karuizawa Prince Hotel West?

Checkout is at 11 AM.

Where is Karuizawa Prince Hotel West located?

Located in the city centre, this slopeside Karuizawa hotel offers ski-in/ski-out access within 2 mi (3 km) of Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street. Karuizawa Lake Garden and Harnile Terrace are also within 6 mi (10 km). Karuizawa Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to public service and ease of transport with shuttle bus
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Comfortable room
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Luigerr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HOU CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Momiji Hot-Spring is so wonderful.

The Momiji Hot-Spring is so wonderful place to relax your body and soul.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Wai Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Nice place, quiet place, nice hot spa, very close to JR station and outlet mall.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Thomas

Nice location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Wai Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring and it's convenience to neighborhood restaurants and shopping plaza.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sai yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to ski and shopping outlet. Shuttle bus are go to station and outlet. Very enjoyable and front desk staffs are helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shafi

Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff is helpful and friendly. The outdoor hot spring is incredible when it is snowing.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and clean, nice environment
Stayed 1 night in Oct 2023
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Pui Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are pleased and helpful
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff is nice and friendly. The infrastructure for Hot spring is wonderful and clean. The location of the hotel is perfect for shopping at the outlet. It would be better if the staff of the hotel can speak fluent English.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ching Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and fast check in or out service. Staff are professional and nice.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities, room comfort

Good experience

Good environment and nice service and facilities Convenient to shopping outlet
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Siu Fung Maxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convience for vacation in a special place

Service, hygiene and facilities all were good, 1st time to stay in cottage its quite good even dont have air condition
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chiyong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

CHI WING PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is clean and good wifi quality.

They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet can sleep comfortably
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

AH LAI

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, excellent location just next to shopping outlet mall, you can walk to onzen in covered paths in the hotel building which is very clean and well maintained, also very convenient to go skiing with rental shop just at the hotel area. West Wing premier wing is newly renovated, very nice decor and new, highly recommended
Stayed 3 nights in Jan 2024
Verified

8/10 Good

CHI MEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post marathon

The hotel is nice . The room size is good. The convenient store has good choice of essential items. Room is less than 1 minute walk to to the ski center . Very convenient for ski in and out. Restaurants in the hotel are ok. The onsen is very nice both indoor and outdoor. The gum is good. Shuttle bus to the JR station and outlet is regular .
Stayed 2 nights in Mar 2025