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We had a great stay at the Pupp as we have booked fairly early and have requested a room in the old part of the hotel if possible. We were given a room on the 4th level overlooking the entrance with the view down the river . The Spa amenities' where grate and we used them daily, we are hoping to ...
My partner and I spent 3 nights and really enjoyed ourselves. The hotel was very nice and well maintained and the hotel staff was very friendly, especially the day time front desk clerk, I believe her name was Petra. Also, the food in the restaurant was very good both for dinner and breakfast. We ...
Very nice hotel with large elevator. Located right in the middle of the spas and springs, easy walk to most of Karlovy Vary. Rooms were very nice with automatic lights and a good size bathroom. Breakfast was ok, mostly a cold buffet with a few hot items.
Staff at hotel and in the pool/spa are not friendly. Customer service training would be a big plus at this location. Older furnishings and decor. Amazing pools and sauna facilities. Great location in Karlovy Vary. Overpriced.
Excellent, authentic and well maintained hotel. Friendly staff. Very large rooms with excellent hygiene. I was fortunate to have very large balcony overlooking the city. Within 10 to 15 minutes walk to the center. Bit difficult for elderly people to walk back up to the hotel due to elevation. I would ...
Hotel is grand and beautiful. Room was one of the nicest we've ever stayed at with huge bathroom and beautiful view. Breakfast buffet was good, but had to wait a long time after sitting down to get coffee/tea. Great range of spa procedures but you need to book a few weeks in advance if you need a ...
This was our first time to Karlovy Vary. It truly is set in a fairy tale like setting. Absolutely gorgeous town. Definitely a must see to believe place. The hotel was really charming. Had the feel of the magical city that surrounds it with modern amenities. The room was big & beautifully designed. ...
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