All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place was so quiet and clean. The staff was really polite and the check in was quick and easy. The room was really nice, spacey, and clean. Will definitely have to stay here again!
Hannah
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Good Morning Hannah,Thank you so much for choosing to stay with us at Holiday Inn Kansas City Airport. Our goal is to provide every guest with pristine accommodations, so we're thrilled this was the case for you. It's also great to read our friendly team was a highlight of your trip. The pleasure was all ours, and we hope to welcome you back soon.Your Holiday Inn Kansas City Airport Team.
Good Morning Sabrina,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Holiday Inn Kansas City Airport once again! Thank you so much for your loyalty and for giving us a perfect rating. We look forward to welcoming you back in the future!Your Holiday Inn Kansas City Airport Team.
6/10 Okay
Kodi
Travelled with family
25 Feb 2024
Liked: Staff & service, amenities
Liked: Bed was very comfortable, Room was clean
Could have been better: Paying for parking and for breakfast, TV was small, furniture in the room was odd, building seemed older
Kodi
Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb 2024
Good Morning Kodi,Thank you for choosing to stay with us during your recent trip. While we're glad you found our accommodations clean and comfortable, we're disappointed to learn they fell short of expectations in other aspects. We offer our sincere apologies for any inconvenience you experienced in your room. Your comments have been noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.Your Holiday Inn Kansas City Airport Team.
Good Morning Marcus,We can’t thank you enough for staying at Holiday Inn Kansas City Airport, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Your Holiday Inn Kansas City Airport Team.
Staff was welcoming upon arrival and room was spacious and clean, as well as the property.
Tiffany
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Good afternoon, Tiffany,We're delighted to hear that you found our team welcoming and that your spacious room met your expectations for cleanliness. Thank you for sharing your positive experience. We look forward to having you with us again!Your Holiday Inn Kansas City Airport Team.
10/10 Excellent
Emad
Travelled with family, Travelled with family and small children, Business traveller
Good Afternoon Emad,Thank you for sharing your short, yet delightful review. It was a pleasure to welcome you to Holiday Inn Kansas City Airport and we look forward to having you join us again.Your Holiday Inn Kansas City Airport Team.
NO hot water! Clock broken. No trash cans! Only 2 towels
Mark
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Good afternoon Mark,Thank you for sharing your concerns with us. We sincerely apologize for accommodations that weren't in proper condition for occupancy. Our maintenance team will resolve the issues with the clock and hot water. Additionally, our housekeeping team will ensure that our rooms are fully stocked with supplies. We appreciate you reaching out and hope for a chance to deliver a better experience in the future.Your Holiday Inn Kansas City Airport Team
Their transportation driver Matt was awesome knowing people were coming in from flights late at night and be super tired. He was very generous and helped us with our luggage.
The bartender at their bar, super on top of things, clean facility. She has a very gregarious personality
Kimberly
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Good Morning Kimberly,We appreciate your feedback! It's fantastic to hear that Matt provided exceptional service, ensuring a smooth arrival after late flights. We're also thrilled you enjoyed the clean facilities and the attentive service from our bartender. We eagerly anticipate your next visit and the opportunity to exceed your expectations again!Your Holiday Inn Kansas City Airport Team.
Good Morning Todd,Thank you for choosing Holiday Inn Kansas City Airport and for taking the time to share your lovely review. Our team works hard to ensure our guests have a perfect visit, so they will be delighted to see your kind review. Should your travels bring you back to the area, we look forward to welcoming you back.Your Holiday Inn Kansas City Airport Team.
Good Morning, John,It brings us great pleasure to know that you thoroughly enjoyed your stay with us. Thank you for your review and for giving us a perfect rating. We hope you return soon!Your Holiday Inn Kansas City Airport Team.
10/10 Excellent
Jack
Travelled with family
27 Jan 2024
Close to Airport and Convention Center.
Jack
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Good Afternoon Jack,It was our pleasure to ensure you had a good stay at Holiday Inn Kansas City Airport, and we're glad you enjoyed our central location. Please return soon for another fantastic time.Your Holiday Inn Kansas City Airport Team.
Was perfect stay for my company party!! Very comfy beds friendly and helpful staff!! Totally recommend this Hotel!!
Pamela
Stayed 1 night in Jan 2024
Response from General Manager on 18 Jan 2024
Good Morning Pamela,Thank you so much for choosing to stay with us at Holiday Inn Kansas City Airport. Impressing every guest with our comfortable accommodations is always a top priority for us, so we're thrilled that was the case for you. It's also great to read our commitment to providing exceptional service shone through during your visit. The pleasure was all ours, and we hope to welcome you back soon.Your Holiday Inn Kansas City Airport Team.
Apologies for your two-star stay, Jeff. We hope you will give us a chance to improve that on your next visit. Please come back and see us again. Happy trails!
Modern and clean. Had a restaurant and bar. Free wifi. Really nice hotel.
Kathleen V.
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Good Afternoon Kathleen,It was such a pleasure having you as our guest recently. We're thrilled our fantastic amenities added to your experience, and we appreciate you highlighting the high standards of cleanliness we adhere to. Thank you for your kind review, and we hope to welcome you back soon!Your Holiday Inn Kansas City Airport Team.
Hotel was nice, breakfast wasn't that great
Everything was over cooked
Larry
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Good Morning Larry,Thank you for choosing to stay with us at Holiday Inn Kansas City Airport. Our goal is to provide every guest with a great experience, so we're delighted you enjoyed your visit. However, we offer our sincere apologies if our breakfast offerings fell short of expectations. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Your Holiday Inn Kansas City Airport Team.
8/10 Good
Jim
2 Jan 2024
Liked: Cleanliness
Jim
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thanks for the four stars, Jim. We will try for five next time. Please come back and see us again. Happy trails!
10/10 Excellent
Natosha
30 Dec 2023
Natosha
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thank you, Natosha! Please come back and see us again. Happy trails!
2/10 Terrible
Carrie
25 Dec 2023
Carrie
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Dear Carrie,I am sorry for your one star experience. We hope you come back so that we can try for five next time. Happy trails!
10/10 Excellent
David
21 Dec 2023
David
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thank you, David. Please come back and see us again. Happy trails!
10/10 Excellent
Mandy
14 Dec 2023
Mandy
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thank you, Mandy! Please come back and see us again. Happy trails!
10/10 Excellent
JAY
Travelled with family
11 Dec 2023
Liked: Cleanliness, staff & service, amenities
JAY
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thank you, JAY! Please come back and see us again. Happy trails!
10/10 Excellent
Rodney
9 Dec 2023
Liked: Property conditions & facilities
Rodney
Stayed 1 night in Dec 2023
Response from Q. on 2 Feb 2024
Thank you, Rodney! Please come back and see us again. Happy trails!
Good Morning Regina,Thank you so much for choosing to stay with us at Holiday Inn Kansas City Airport. Our goal is to impress every guest with a wonderful experience, so we're thrilled you enjoyed your visit. We'd love to read more about what made it so great! The pleasure was all ours, and we hope to welcome you back in the future.Your Holiday Inn Kansas City Airport Team.
Nice and clean and close to airport and rental car
Essence
Stayed 3 nights in Sep 2023
Response from General Manager on 11 Oct 2023
Good Morning Essence,Thank you for your glowing review of your visit to Holiday Inn Kansas City Airport. It is wonderful to hear you found our location convenient for accessing the airport and liked our clean accommodations. We look forward to welcoming you back in the future. - Your Holiday Inn Kansas City Airport Team.
There 24/7 shuttle to the airport was so convenient and made it so easy for us so that we didn’t have to park a car at the airport
Lurenda
Stayed 1 night in Oct 2023
Response from General Manager on 11 Oct 2023
Good Morning Lurenda,Thank you for choosing our hotel! We're so glad our shuttle made your travels convenient, and we trust you had a fabulous trip. We greatly appreciate your review, and we hope to welcome you back soon.Your Holiday Inn Kansas City Airport Team.
8/10 Good
KEONYA
Travelled with partner
3 Oct 2023
Liked: Amenities
Breakfast was great
KEONYA
Stayed 3 nights in Sep 2023
Response from General Manager on 5 Oct 2023
Good Morning, Keonya,Thank you for the excellent rating of your recent stay at Holiday Inn Kansas City Airport. We're glad you enjoyed your time with us and our delicious breakfast. It would be our pleasure to host you again in Kansas City, so come back soon!-Your Holiday Inn Kansas City Airport Team.
I’d like to commend the entire team, but especially Quinton at check-in. He is the consummate professional who was personable, funny, informative, and quite efficient. Thank you Quinton!
PETER
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Good Morning Peter,Thank you so much for choosing to stay with us at Holiday Inn Kansas City Airport. Our goal is to provide every guest with exceptional service, so we're thrilled to read our commitment to this shone through during your visit. We'll be sure to pass along your compliments to Quinton! The pleasure was all ours, and we hope to welcome you back in the future.Your Holiday Inn Kansas City Airport Team.
Clean and comfortable but thin walls! Could hear the next room having a conversation when we were getting ready for breakfast.
Beverly
Stayed 1 night in Sep 2023
Response from General Manager on 29 Sept 2023
Good Morning Beverly, Thank you for sharing your experience with us. We're delighted to hear that you found our accommodations clean and comfortable. However, we truly apologize for the inconvenience caused by the sound from neighboring rooms. Your feedback is invaluable, and we hope to welcome you back soon for an even better stay. Your Holiday Inn Kansas City Airport Team.
Good Morning Dirck,It was a pleasure to welcome you to Holiday Inn Kansas City Airport, and we are thrilled our clean, comfortable accommodations were everything you needed for a great stay. We look forward to welcoming you back on future visits to the area.Your Holiday Inn Kansas City Airport Team.