Property amenity

Reviews of Felix River Kwai Resort

4 out of 5
Felix River Kwai Resort
9/1 Moo 3 Thamakham, Amphur Muang, Kanchanaburi, Kanchanaburi

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 248 reviews" "
Rating 8 - Good. 108 out of 248 reviews" "
Rating 6 - Okay. 40 out of 248 reviews" "
Rating 4 - Poor. 20 out of 248 reviews" "
Rating 2 - Terrible. 4 out of 248 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
This is a really nice property and lovely swimming pool options. Always seemed like a lack of staff particularly around breakfast time. The grounds are nice and great frontage to the river. An easy 10 mins walk to Kwai bridge makes this ideal for getting to that area. the staff weren't that friendly2, polite yes so would say hello but rarely servcie with a smile
Stayed 3 nights in Jan 2024
Response from Korranodth S. on 7 Feb 2024
Dear Mr.Anthony. We would like to thank you very much for staying at Felix River Kwai Resort, Kanchanaburi.. With thank you for the appreciation given. We are glad that you be satisfied a service work including various hotel amenities and we promise to maintain quality and a good standard level for the happiness of the customer's stay every time. And we would like to accept an every criticism as well for increase service further. So, we look forward to welcoming you again in the near future.. Thank you with regards,Management Felix River Kwai Resort - Kanchanaburi, Thailand

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Korranodth S. on 7 Feb 2024
Dear Sarah, We would like to thank you very much for staying at Felix River Kwai Resort, Kanchanaburi.. With thank you for the appreciation given. we look forward to welcoming you again in the near future.. Thank you with regards,Management Felix River Kwai Resort - Kanchanaburi, Thailand

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge complex. Good pool. Good food.
Stayed 1 night in Oct 2023
Response from KS on 13 Nov 2023
Dear Mr.Robert, On behalf of the management and staff of Felix River Kwai Resort , Kanchanaburi, we would like to thank you for taking the time to share the good experiences gained from your stay with our hotel.. We would like to thank you for the full review score. and praise given It is a good encouragement. which it's very important to every employee's.. We all read it and were happy. To be a part of your happiness and impression we will maintain our standards and develop them even further.. We hopes that will have the opportunity to serve you and your family in the near future again.. Thank you very much.Thank you with regards,Management Felix River Kwai Resort - Kanchanaburi, Thailand

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day in Kanchanaburi
Excellent hotel, perfect place. Excellent value for money. Highly recommended.
Stayed 1 night in Oct 2023
Response from Korrandoth on 30 Oct 2023
Dear Mr.Gray On behalf of the management and staff of Felix River Kwai Resort , Kanchanaburi, we would like to thank you for taking the time to share the good experiences gained from your stay with our hotel.. We would like to thank you for the full review score. and praise given It is a good encouragement. which it's very important to every employee's.. We all read it and were happy. To be a part of your happiness and impression we will maintain our standards and develop them even further.. We hopes that will have the opportunity to serve you and your family in the near future again.. Thank you very much.Thank you with regards,Management Felix River Kwai Resort Kanchanaburi, Thailand

4/10 Poor

Douglas

Disliked: Property conditions & facilities, room comfort
Uncomfortable Experience
No pressure in the shower even after the maintenance said they fixed it. Breakfast was sub-par and the buffet was full of flies. The air conditioning in the room was not strong enough to keepthe room cool which made it difficult to sleep. Do everyone a favor and close this out- of -date hotel.
Stayed 4 nights in Oct 2023
Response from Korranodth S. on 24 Oct 2023
Dear Mr. Douglas, Thank you for your valuable time by reviewing and sharing your experience of staying with Felix River Kwai Resort , Kanchanaburi.. first of all we would like to thank you. You trust in choosing to use the service to relax with our hotel this time.. The hotel would like to accept feedback, inconveniences during your stay and shortcomings in service.. So, I will forward to the management and operation team all involved to develop and raise service standards to be excellent in the future.. we would like to apologize for this occasion and Sincerely hope to chance the opportunity to serve. and welcome you again on the next occasion.Thank you with regards,Felix River Kwai Resort

8/10 Good

Matt

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Management Felix River Kwai Resort Kanchanaburi, on 11 Oct 2023
Dear Mr,Matt, We would like to thank you very much for staying at Felix River Kwai Resort, Kanchanaburi.. With thank you for the appreciation given. We are glad that you be satisfied a service work including various hotel amenities and we promise to maintain quality and a good standard level for the happiness of the customer's stay every time.. So, we look forward to welcoming you again in the near future.. Thank you very much.Thank you with regards,

10/10 Excellent

Sukit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely stunning river side view around the property. Very quiet. The staff is amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

Sureerat

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful place. Love it.
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at River Kwai Hotel
It was an excellent location. Food good, service good and very helpful with our tour. Loved that they were having an ANZAC day Ceremony. Very respectful.
Stayed 1 night in Apr 2023

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful property and gorgeous river view room! Be prepared for lots of mosquitoes, spiders, and wall geckos in your room! The whole place was beautiful, lots of things to do:) We seemed to be the only people there, it gave a little bit of “White Lotus” vibes. There is a direct path to the Bridge over the River Kwai though! Although, you cannot use the path at night
Stayed 2 nights in Apr 2023

6/10 Okay

Panatda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overlook Hotel - "The Shining"
Nice Big Hotel with no Guests. Feels like in the movie "The Shining" Big bathroom, but no seperate shower. You still have to shower in the bathtub. Only the empty hotel, nothing to see around in the area, you need a transport.
Stayed 1 night in Mar 2023

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and the room overlooking the river was beautiful. The pool area was also nice and you can ring and order drinks and they bring them to you. The only downfall is it’s about 20 minutes away from the city however we stopped here as it was a 10 minute walk to the bridge over the river Kwai. Staff were pleasant overall a nice stay!

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, location, food, staff, and price.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The photos do not reflect reality. I came with my son who was 2 and a half and wanted to use the playground and have dinner over looking the bridge which is advertised int he pictures.This didn’t happen and I raised it with the hotel and they seemed either embarrassed as I don’t think I was the first to say this or didn’t want to engage in the conversation. Wouldn’t stay again but if you want one night and be able to walk round to the bridge super convenient.
Stayed 3 nights in Feb 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service
Nice big grounds quiet but could do with a bit of TLC it overall good value
Stayed 4 nights in Jan 2023
Response from Korranodth - Felix River Kwai Resort Kanchanaburi on 23 Jan 2023
Dear Stuart Bracewell Dale,We greatly appreciate that you took the time to share with us your pleasant experiences and satisfaction. We would like to say thank you once again that you are choose and stay with us and we hope to see you again soon at Felix River Kwai Resort in Kanchanaburi, Thailand.

6/10 Okay

Tetsuya

6/10 Okay

Benjawan

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Korranodth - Felix River Kwai Resort Kanchanaburi on 12 Sept 2022
We would like to take this opportunity to thank you for staying with us. We hope to see you again soon at Felix River Kwai Resort Kanchanaburi, Thailand.

8/10 Good

Bryan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel is lovely and in a beautiful location. But is very tired and in need of some tlc. It’s open but only just. Not exactly as advertised Sadly it’s a victim of Covid. Hopefully it will recover as tourists return. Food good. And a lovely place for couples nice pool and gardens. One of the things that swung it for me was the floating restaurant looking up to the rail bridge. It’s still there but not being used at the moment.
Stayed 2 nights in Jun 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Verry quiet. 2 gorgeous swimming pools. Bedroom was big. Best shower I've had in Thailand in 6 weeks of traveling. Hot, powerful, endless HOT water. Room was very clean. Choose a river view room; this is a 2 minute walk from the jetty with amazing views of the famous bridge. Very happy with our choice. We will be returning soon. Shame we were only here for 2 days.
Stayed 1 night in Feb 2022

8/10 Good

Sukit

Travelled with family
Liked: Cleanliness, staff & service
Facility is a bit dated but relatively ok maintained. The nature surrounding it is amazingly beautiful. Great view to river kwae bridge. Bad part about this place is mosquito. I found a few in the room.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Miss Mairi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed with my stay for this level of hotel
Stayed 3 nights in Dec 2021

8/10 Good

Somboon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Shower room uncomfortable.
Stayed 2 nights in Dec 2021

8/10 Good

Jidapa

Stayed 1 night in Dec 2021

4/10 Poor

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel, not as expected
Big and old hotel in Kachanaburi. Staff was OK. But the hotel is very old generation. Bathroom in bad condition. No plugs for charging telephone or computer. Air-con was noisy. No parking for motorbike. Poor quality breakfast and very busy. At lobby, they told me that they do not have room with big bed anymore, and told me that i have to go for breakfast at 6.30 am because they have a lot of people at hotel and it was the only slot available !!
Stayed 1 night in Jul 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
ice quiet hotels in lovely grounds
Nice and quiet hotel but a bit out of the way. You probably need a car but they do provide transport around the grounds from where it’s a short walk to the bridge. Hotel is a bit dated but very spacious and comfy. Staff are lovely
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Felix River resort is absolutely beautiful. There were very few people at this hotel when we stayed. It was quiet, easily accessible.
Stayed 2 nights in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grounds of this hotel were beautiful. Location to the bridge was excellent hotel has free boat transport across the river. The train to hell fire pass is just before the bridge ... we had an a fantastic peaceful stay
Stayed 5 nights in Dec 2019
Response from ging on 13 Jan 2020
Thank you for posting your Review concerning your recent stay at our Hotel. Your comments have been shared with the Team here. We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the hotel some years ago and we went back to see what the hotel was like now and we where very pleased with our room.
Stayed 2 nights in Nov 2019
Response from ging on 13 Jan 2020
Thank you for posting your Review concerning your recent stay at our Hotel. Your comments have been shared with the Team here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay at this resort and another great experience. The pool was looking a little jaded two years ago but it has been renovated since then and is now looking great. Staff couldn’t do enough for you and the buffet breakfast which was included on my room was excellent. There is also now a complimentary boat shuttle across to the town which has been added since my last visit. All in all a great experience and I shall stay here again when I return to Kanchanaburi.
Stayed 3 nights in Aug 2019
Response from ging on 18 Oct 2019
Dear sir, Thank you very much for your review of your recent stay at Felix River Kwai resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay also training the staff during low period. I greatly appreciate your comments.Looking forward to welcome you again.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff close to bridge. Good breakfast. Nice pool
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is quite a magnificent resort and well located, and the rooms are really big and well appointed. Staff are friendly and helpful (they're Thai, of course they are friendly and helpful). Unfortunately, it's in desperate need of maintenance or upgrade. The water pressure was poor, accessories were broken or missing, the pergolas are rotting and need painting/replacement, tiles chipped, concrete cracked- just so many small things. Having said that, we would definitely stay there again- it;s just so awesome!
Stayed 4 nights in Dec 2018

8/10 Good

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Felix River Kwai has excellent customer service. Every staff member is always there to meet whatever needs you may have. The manager is always seen interacting with hotel guests. The hotel is nice and clean, well kept. The A/C is awesome, always nice to return to a nice cool room after a hot day. Breakfast is ok, plenty of variety to choose from. The bathtub is a very high step in and out of, water pressure is a hit and miss, but usually not bad. The water temperature is a constant struggle from scorching hot to freezing cold when showering. The toilet is a very weak flush, usually takes two flushes or more for a complete flush. The bed is comfortable and the surrounding is very quiet. Overall this is a great place to stay. My wife and I will definitely stay here again. Thank you Felix River Kwai. This is truly a hidden Gem.
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, runndown, very big grounds, bad location, good for conventions and big groups, that’s it.
Stayed 1 night in Sep 2018

8/10 Good

Louise, Wolverhampton, England

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel really close to the bridge
A beautiful hotel located just five minutes walk to the famous bridge. Walk over the bridge and there are plenty of places to eat and shop. The adjoining rooms our family of four had were spacious, clean and had beautiful views of the river. The only downside is that it is a large, impersonal hotel catering more for business conventions.
Stayed 2 nights in Aug 2018

4/10 Poor

Andrew, UK

Disliked: Property conditions & facilities
Very tired resort in need of maintenance and modinisation. Although close to the bridge over river Kwai access is along a muddy track
Stayed 3 nights in Jun 2018

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
The hotel was absolutely fine for our family trip. The hotel has large grounds and suitable facilities. It has a feeling of somewhere that could have been quite grand in its heyday. The food was fine but not worth a special trip out to if you are just looking to dine. The pool either needs a good service and scrub or needs to be completely retiled. The rooms were spacious and opened out to a seating area. The walks in the grounds were very pleasant.

8/10 Good

Joe

Liked: Cleanliness, room comfort
River Kwai
Nice gardens in a lovely location very quiet room was nice and clean. Only negative was drinks were quite expensive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice View. Big room space. ............................................
Stayed 1 night in Mar 2018

8/10 Good

Richard, Phuket, TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel on the river
Comfortable resort on the river kwai. Old large room but very well maintained. Lanai with Thai rocking chairs, tennis courts, 2 pools, etc. Friendly staff. Only negative was that Thai side cars for luggage/goods were used to transport my elderly father and our family to the room. Recommend that the resort buy at least 1 large extended club car (golf cart) to transport hotel guests througout the resort.
Stayed 1 night in Mar 2018

8/10 Good

Martin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Helpful and friendly staff, huge complex, well equipped
Stayed 3 nights in Mar 2018

8/10 Good

Catriona, England

Liked: Cleanliness, room comfort
Peaceful setting
Very large hotel with huge landscaped,beautiful grounds boardering the River Kwai. Close to the famous bridge but should be noted that this hotel is on the opposite side of the River to the town of Kanchanaburi. Whilst this is ok in the daytime (you can walk over the railway bridge) at night a taxi would be required to go out into the town (around £5 each way) because the railway bridge is too dangerous to walk over in the dark. The hotel was pretty much deserted whilst we were there- I believe most of their business is made up of weddings and corporate events. This made the atmosphere a little soulless. However, saying all that, the 4 nights that my husband and I stayed here were pretty idyllic. If you can stretch to it try for a river suite - the views are to die for! Breakfast was fine, usual Thai hot dishes, salad,fruit, cereals etc Didn’t try the restaurant - We much prefer to go to local places over the River ( but as mentioned before the Taxi there and back was a pain) The drinks in the bar were so expensive so after 1 round we didn’t drink there again. However the mini bar drinks were pretty reasonable. The lagoon pool was lovely but sauna and gym pretty non existent. Pool towels were available free We did enjoy our time here but there are hotels on the other side of the river that we would try next time as we did feel a little isolated from the town.
Stayed 4 nights in Feb 2018

8/10 Good

Warachai

Liked: Staff & service
Good
Old room and lots of mosquitoes.
Stayed 1 night in Mar 2018