Ratings based on 73 Verified Reviews

3.8 out of 5
87% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Quiet getaway!

Posted 26-Dec-2017
If you are planning your stay at the river kwai properties especially serenata group of hotels - dont book outside tours on that day - just enjoy the facilities and activities at the resort for a day and then check out and head to our outside tours.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Beautiful location

Posted 23-Oct-2017
Pros: The gardens and surrounding area.
Cons: Wifi.
Location: Hellfire pass & museum. A must. And if driving back by car to Bangkok, River Kwai Bridge and the Tiger Temple (fortunately no drugged real tigers!).
Plus: beautiful, well-maintained gardens: don't miss out on walk towards Lava Cave and Gravel Beach. Nice mini-theatre for shows of local minority people dance performances. Rooms afford privacy and are quiet - perfect for a good night's sleep. Minus: despite extensive menu on offer, it's not easy to find healthy, non-oily food options and vegetarians are not catered for at all. No mobile phone, 3G reception. Wifi highly unreliable and only if at all available around lobby area. Apart from the Manager who is very friendly and helpful, staff don't exactly go out of their way to be friendly. A missed opportunity was the fact that the pier on the river was not at all as shown in the picture. It would make such a great dinner venue, but sadly it does not appear to be used for anything other arriving and departing boats. Resort is about 40km from Hellfire Pass & Museum and 70km from Kanchanaburi city and River Kwai bridge. Having your own car is very handy, if not essential in order to visit these sites. But all in all, a perfect getaway for a relaxing stay in a most beautiful part of the country.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Oct-2017
Great ambiance! The ride to and from the hotel in a long tail boat was an added experience that made you feel like a real forest adventure
3 out of 5
by Charlotte

Ok. But a bit too much like a posh prison.

Posted 18-Jun-2017 on Hotels
The hotel is in an amazing part of the world. What I didn't realise is that there are only free transfers from the hotel on arrival and departure. due to its isolation (which is admitabily why I booked it) it's impossible to leave the resort without paying for a longboat transfer (7 min journey costing 1200 baht each way) then the cost of having to book a taxi on top. Or book a very expensive planned activity. The resort was fine. A bit tired in places but that didn't matter as it was in such a great spot. The room was a bit musty but again it's the jungle! It just left a bad taste in my mouth not being able to afford to leave the resort.
4 out of 5
by A verified traveller

Worth the boat ride

Posted 02-May-2017 on Hotels
This place was advertised as being in the NP but it's a fair way away actually
3 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Exotic location

Posted 21-Nov-2016 on Wotif
Relaxing and quiet. Comfortable rooms, good food,very atmospheric, not hot and close to other activities. A little maintenance will be in order.
4 out of 5
by A verified traveller

In the jungle - a relaxing paradise

Posted 13-Oct-2016 on Hotels
Really nice place in the jungle and a good spot beside river Kwai. Nice morning and evening sun. Restaurant had good food, also breakfast enough to fill your stomach. Welcoming and friendly staff, wonderful foot massage!
4 out of 5
Recommended
for Everyone
by A verified traveller from Germany

Nice Hotel

Posted 09-Sep-2016
Very nice Hotel, but not 20 km to Erawan National Park, they are 60 km to it. The Rest are very good.
3 out of 5
by A verified traveller

No discounts.

Posted 25-Jun-2016 on Hotels
Overall it was a nice and enjoyable place to stay at. One of the reasons I gave it a lower rating was because they offered 25% tours on their website but when I tried booking a couple tours they said the website was incorrect. There was no sale. The food was really good but a little on the pricier side.
4 out of 5
Recommended
for Everyone
by A verified traveller from perth, WA

Adventure Escape

Posted 13-Jun-2016
Pros: Location, location location. Great food in restaurant.
Cons: I liked it as it was, we are not in a top of the range resort it is a genuine rustic experience, definitely worth the journey.
Location: Lots of activities to do, some require a bit of fitness, which I do not have however, I was able to do the walks, canoeing, talking. ++come again
We stayed as a group of three couples, each had their own little self contained cabin. It is a delightful location, certainly along the adventure realm. We did a short hike to lava caves, canoeing on the river. Trip up the river in long tail boats. Beautiful food at the restaurant, beautiful location. Night time it is amazing, a get back to nature trip.