Ratings based on 83 Verified Reviews

4.0 out of 5
65% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Fun experience

Posted 10-Apr-2018
We had theee nights on the Jungle Rafts. Loved jumping in and floating down the river every day. Did some fun tours, loved the style of the hotel, comfortable beds and hammocks. It was nice not having electricity and the river breeze kept it from getting too hot. As lovely as it was, I found it incredibly expensive compared to other places in Thailand.
Comment from Hotel Management
12-Apr-2018 by General Manager, Hotel Management
Dear Jackie, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your compliments with us. We hope to welcome you back in the near future. Kindest regards, River Kwai Jungle Rafts
3 out of 5
by A verified traveller from Australia

NO ELECTRICITY

Posted 13-Feb-2018
Pros: Nothing
Cons: Be upfront and honest and make sure people are aware that there is no electricity and not just find out when they arrive.
Very disappointed in this place, we arrived only to be informed that there was no electricity. Which meant that there was no Air Conditioning, no Fans and most importantly no Hot Shower, as we had both only just recovered from head colds the last thing we wanted were cold showers. I was in total shock as we had no prior warning of these conditions. I went back and had a closer look at the page that l made the booking on and sure they did not claim that they had all the thing l am saying they did not have. If they had stated in bold print that they had NO ELECTRICITY we would have known the true situation and could have decided differently. We had booked and paid for 3 nights. Only stayed 12 hours, couldn’t get out of there quick enough. We spoke to quite a few other guests and they all told us they were unaware that there was no electricity till they arrived
Comment from Hotel Management
26-Feb-2018 by General Manager , Hotel Management
Dear John, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your feedback with our hotel. We are sorry to hear you did not enjoy your stay and had to cut it short. However, there are many pages on our sites that inform our guests that there is no electricity and internet available at the accommodation. This can be found for instance in the FAQ's Section, Concept and Design Page, in the footer of the website, in Activities, on the Main Homepage of the Website and the Rooms Page. Moreover, to make sure our guest know what they choose for, there is a box that has to be clicked on before booking. This indicates that all information about the accommodation and what is provided, is read before agreeing on the booking. The booking cannot be completed before this information has been read and the box had been clicked on. Kindest regards, River Kwai Jungle Rafts
3 out of 5
by Marshall

Posted 28-Nov-2017 on Hotels
Very Primitive no electricity or hot water.. The surroundings are gorgeous on a raft on eww Kwai river
Comment from Hotel Management
04-Jan-2018 by Tor Serenata, Hotel Management
Dear Marshall, Thank you for your recent stay at River Kwai Jungle Rafts and for sharing your experiences to other travelers. Choosing not to use electricity here is actually because of the conservation of our unique concept and atmosphere. It is where you are not 'connected' to hassle time during daily work life. It is your time to stay with nature and appreciate it. Now it is actually one of the best periods to visit River Kwai Jungle Rafts because the forest is still thick and green. Much less/ no rain. The weather is sometimes relatively chill during the night and the morning. Again thank you for staying with us and we look forward to welcome you back in the near future. Kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Unique experience but unfriendly staff

Posted 06-Jul-2017 on Wotif
It was great to be so far away from civilization but all the staff were really unfriendly (very different from every other experience we've had in Thailand! We had to change rooms when we arrived as the bed was covered in something (bug eggs?) and there wasn't even an apology. We enjoyed our stay but didn't think it was good value for money
5 out of 5
by Laurent

This traveller left a rating score only Posted 11-May-2017 on Hotels
5 out of 5
by A verified traveller

Posted 10-May-2017 on Hotels
Great area to relax, nice relaxing atmosphere. Liked the flowers and landscape of the place...great for pictures! Beautiful and worth the drive. I was pleasantly surprised that the food was very good (included in the price of the hotel which is a great deal)!!! The rooms should be upgraded a bit.
3 out of 5
by A verified traveller

Relaxing but HOT HOT HOT

Posted 17-Apr-2017 on Hotels
Note there is no electricity in this hotel. No fans, no a.c, no wifi . With daytime temperatures reaching 38C.
Comment from Hotel Management
27-Sep-2017
Due to our ecology conservation concept, the entire floatel does NOT use electricity but rather utilizes traditional kerosene lamps at night maintaining a true eco hideaway in nature. Choosing not to use electricity here is actually because of the conservation of our unique concept and atmosphere. It is where you are not 'connected' to hassle time during daily work life. It is your time to stay with nature and appreciate it.
3 out of 5
by A verified traveller

No electricity, No wi-fi!

Posted 13-Mar-2017 on Hotels
Not up to the mark!
Comment from Hotel Management
27-Sep-2017
Due to our ecology conservation concept, the entire floatel does NOT use electricity but rather utilizes traditional kerosene lamps at night maintaining a true eco hideaway in nature. It is informed through all the booking channels of the hotel.
5 out of 5
by A verified traveller

Unusual great hotel

Posted 06-Dec-2016 on Hotels
Great experience to stay without electricity but a lot of comfort. We just stayed one night, but we will come back.
5 out of 5
by A verified traveller

Very calm stay

Posted 18-Oct-2016 on Hotels
everything was good except for the food .. it was a little bit redendant.