Ratings based on 64 verified reviews

4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Romania

Posted 26-Jun-2019
It has a good location, nice design, great breakfast and restaurant.
Comment from Hotel Management
25-Jul-2019 by NH, Hotel Management
Thank you for your value comment.
4 out of 5
by a verified traveller from The Gambia west Africa

Posted 23-May-2019
New Hotel so the condition is still good. HOWEVER the finishing is very cheaply done.. the bathrooms are only painted..no tiles .. the paint is starting to yellow in places and chip off too. It dose have a beautiful view over the river and the beds are very comfortable. GOOD PILLOWS. Would stay there again
Comment from Hotel Management
25-May-2019 by NH, Hotel Management
Thank you for your value comment & have a safe trip to back home.
5 out of 5
by a verified traveller from Colombia

Posted 16-Apr-2019
Comment from Hotel Management
25-May-2019 by NH, Hotel Management
Thank you.
5 out of 5
by a verified traveller

Posted 11-Apr-2019
The view of the Kwai was wonderful and a jacuzzi at sunset was special
Comment from Hotel Management
25-May-2019 by NH, Hotel Management
Thank you for your value comment & have a safe trip to back home.
5 out of 5
by a verified traveller

Posted 28-Mar-2019
Comment from Hotel Management
25-May-2019 by NH, Hotel Management
Thank you
4 out of 5
by a verified traveller

Beautiful hotel, great location, but no smiles

Posted 25-Feb-2019 on Hotels
I was excited to get out of Bangkok and go to the countryside. Kananchaburi has a rich history and Erawan Falls. It also has tons of fat old men, mostly Australians, with young Thai women, treating them like commodities, with their mates. It made me want to puke. Natee was a beautiful hotel, with great rooms and a good breakfast, but the most unfriendly front desk staff I have seen in Thailand. If the woman at the front desk smiled, her face would crack. The other just kept shooing me from the desk, telling me to take a seat. They spent most of their time on the computer, and if I asked a question, I felt like I was disturbing them. After having the friendliest and most accommodating staff in Bangkok, this cold and unfriendly treatment was surprising. No one smiled at my sawadee and no one smiled at my kup kun ka, which everyone else in Thailand appreciated and I practiced and used. Stay here for the room, the pool, the location on the river. Just don't expect friendly or accommodating service from the staff.
Comment from Hotel Management
13-Mar-2019 by NH, Hotel Management
Thank you for your give us for your feedback. We will put this case to priority first to improve our service as per standard.
5 out of 5
by a verified traveller

Posted 29-Jan-2019
First of all, location is excelent. The view from the room was good. Jacuzzi is set at the river front position. The hotel is still very new, TV was gorgeous!
Comment from Hotel Management
03-Feb-2019 by NH, Hotel Management
Thank you for your value comment.
5 out of 5
by a verified traveller

Nice place

Posted 11-Jan-2019 on Hotels
Very nice hotel large rooms beautiful view across the river breakfast very good but some parts of the hotel looking a little tired. I would recommend you stay here and I will be staying here again
Comment from Hotel Management
11-Jan-2019 by NH, Hotel Management
Thank you for your value comment & your time. We hope to welcome you back in the future.
5 out of 5
by a verified traveller from Bangkok, thailand

Posted 07-Jan-2019
The pool was beautiful (if chilly). The breakfast was delicious and it was nifty that the restaurant had a running model train around the ceiling. The jacuzzi was really nice, except the tub could not produce enough hot/warm water to fill the tub. It only got about 1/2 full before all warm water ran out. The beds were comfortable and the room was spacious enough to promote a relaxed atmosphere.
Comment from Hotel Management
11-Jan-2019 by NH, Hotel Management
Thank you for your time to give us your value feedback & comment. We will keep standard of our service & improve our system like hot water. We hope to welcome you back to visit us in the future.
5 out of 5
by a verified traveller

Simply wonderful.

Posted 03-Jan-2019 on Hotels
Such a lovely hotel with some amazing staff. Our pool access room was fantastic, including the stunning view over the river and the wonderful scent from the jasmine growing around the pool and garden area. I think this is one of the best if not the best hotel I’ve had the pleasure of staying in.
Comment from Hotel Management
11-Jan-2019 by NH, Hotel Management
Thank you very much for your give us the best comment. We hope to welcome you back in the future.Have a safe trip.