Kampung Pulau Mertajam Holidays from £927

Writing The stay was amazing. Despite the remote location — you need to take a Grab to get to the city centre — the ocean view was absolutely worth it, especially for the price we paid. The room was clean, and the staff was wonderful. I would definitely recommend purchasing the breakfast, as it was excellent. We also received a couple’s discount when purchasing breakfast directly at the restaurant. In addition, we had an amazing dinner at the downstairs restaurant with a beautiful ocean view. On the downside, be careful with the step when entering the bathroom. I also wish there had been more than just two bath towels provided, and another one placed on top of the toilet bowl. It would have been nice to have more than one bottle of combined hair and body wash in the shower as well. My husband used the gym and mentioned that the air conditioning seemed to be turned off all the time — working out in a stuffy room without AC was quite uncomfortable. It also seemed like a very strong air freshener was being used to mask the smell. Overall, it was a great stay, but there is still room for improvement.

They are a great team of staff. Greetings & with a friendly smiles make the whole experiences wonderful. - They are attentive. - The unique & wonderful design of the hotel is cosy & warm welcoming. - Great location. The only minus piont is the limited parking lots.

Clean room .excellent breakfast. But most of all magnificent staff. Friendly helpful polite and cheerful. Stayed here numerous times and always good

Staff were welcoming and helpful. Standout lady was Kha Mun, efficient and remembered details about us ( hopefully because we were nice! ), fun and so professional. Room in the heritage wing was great, spacious and old style which we prefer to modern rooms which lack character. Bottled water provided daily, complimentary mini bar and wine on arrival. Loved the daily offerings of canapés and a drink between 6pm and 7pm. Such lovely tasty nibbles and we looked forward to it each day. Pool was quiet and well maintained with comfortable sun loungers and iced water on offer. Breakfast was a gentle start to the day, no mobile phone conversations allowed which was fab as some people just talk so loudly and interrupt the ambience. Lovely coffee. Attentive staff. Exemplary. A great hotel.