Ratings based on 4,278 verified reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 18 Feb 2020
Comment from Hotel Management
19 Feb 2020 by Reception, Hotel Management
Hei, kiitos palautteestasi! Mukavaa kuulla että olette viihtyneet erittäin hyvin! Ystävällisin terveisin, Ella Vastaanotto
4 out of 5
by a verified traveller

Posted 17 Feb 2020
Great location in the centre of Helsinki and a lovely quiet room. Perfect for hiding from the rain for a day of work.
Comment from Hotel Management
17 Feb 2020 by Roberto , Hotel Management
Dear Sir / Madame , Thank you very much for the wonderful feedback . I am glad you enjoyed our location and the room in all its comforts . Regards
5 out of 5
by a verified traveller

Posted 6 Jan 2020 on Hotels
Location is great, next to metro station, bus and 7 min walk to train station. The room is perfectly clean, new and nice décor, lighting is good, the best is the bed and the bedding, it was so comfortable!! all things in room are perfect. The sauna is small but good enough. Breakfast has good selection and healthy, good coffee and fresh crossiant. They accept my request of late check out which perfectly fit my flight! I enjoy a lot the stay, just it was too short, will definite come back and will introduce to other.
Comment from Hotel Management
6 Jan 2020 by Olga, Hotel Management
Dear Ding, Thank you very much for your kind words! Great to hear that your visit went smoothly and comfortably. Have a happy new year and hope to see you again! Kind regards,
5 out of 5
by a verified traveller

Posted 30 Dec 2019 on Hotels
Friendly staff, clean & nice room. Convenient location.
Comment from Hotel Management
3 Jan 2020 by Olga, Hotel Management
Hi Wai, Thank you very much for your kind words. Hope to see you again soon! Kind regards,
5 out of 5
by a verified traveller

Posted 29 Dec 2019
This was an excellent hotel that we stayed in. The staff went above and beyond to make sure we could find somewhere nice to eat on Christmas day during our stay. The rooms were clean and modern with a good variety of hot drinks available. The property was also in a brilliant location and was opposite the large Kampi shopping centre.
Comment from Hotel Management
29 Dec 2019 by Olga, Hotel Management
Hi, Thank you very much for your kind words. Happy New Year and hope to see you soon! Kind regards,
4 out of 5
by a verified traveller

Posted 22 Dec 2019 on Hotels
Comment from Hotel Management
23 Dec 2019 by Kim, Hotel Management
Dear Tara, Thank you for taking time to give feedback regarding your stay. Have a relaxing Christmas! Best regards, Kim/reception
5 out of 5
by a verified traveller

Posted 16 Dec 2019 on Hotels
Comment from Hotel Management
16 Dec 2019 by Olga, Hotel Management
Hi Allan, Thank you for giving us top scores! Warmest welcome back to Royal! Kind regards,
4 out of 5
by a verified traveller

Posted 16 Dec 2019 on Hotels
Comment from Hotel Management
16 Dec 2019 by Olga, Hotel Management
Hi, Thank you for giving us good review! Have a lovely week! Kind regards,
5 out of 5
by a verified traveller from Houston

Posted 7 Dec 2019
Good location, very clean hotel, room was roomy, excellent grill restaurant.
Comment from Hotel Management
8 Dec 2019 by Reception, Hotel Management
Dear guest, thank you fpr staying with us at Royal and taking time to give us valuable feedback. It's nice to see you liked our new rooms and enjoyed your dinner at Grill It! Warmly welcome back to Roayl! Best wishes, Arla Reception
5 out of 5
by a verified traveller

Posted 24 Nov 2019 on Hotels
Comment from Hotel Management
24 Nov 2019 by Roberto , Hotel Management
Hei John , Thanks a lot for the full points . Regards