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Urban by CityBlue, Kampala

4.0 star property
Luxury hotel with free breakfast and 24-hour fitness centre

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June 2024

Urban by CityBlue, Kampala

Photo gallery for Urban by CityBlue, Kampala

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Outdoor pool, pool umbrellas, pool loungers
Reception

Overview of Urban by CityBlue, Kampala

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
Akii Bua Rd, Kampala, 7096
  • Popular LocationMakerere University13 min walk
  • Popular LocationUganda Golf Course17 min walk
  • Popular LocationThe Acacia Mall2 min drive
  • AirportEntebbe (EBB-Entebbe Intl.)50 min drive
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Room options

View all photos for Poolside Room

Poolside Room | Minibar, in-room safe, desk, blackout curtains

Poolside Room

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Club Room

Minibar, in-room safe, desk, blackout curtains

Superior Club Room

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Sofa bed
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Plasma TV
Separate bedroom
Sofa bed
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Club Room

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Fridge
Plasma TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

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About the area

Kampala

Urban by CityBlue, Kampala is located in Kampala. Kasubi Tombs and Kabaka's Palace are local landmarks, and some of the area's attractions include Wonder World Amusement Park and Nakigalala Tea Estate. Looking to enjoy an event or a game while in town? See what's going on at Mandela National Stadium, or consider a night out at Speke Resort and Conference Centre.
Visit our Kampala travel guideOpens in a new window

What's nearby

  • Makerere University - 13 min walk
  • Mulago National Specialized Hospital - 16 min walk
  • Uganda Golf Course - 17 min walk
  • Uganda National Museum - 19 min walk
  • The Acacia Mall - 2 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 50 min drive

Restaurants

  • Deep Blue - 12 min walk
  • Chicken Tonight, Wandegeya - 10 min walk
  • Café Javas - 15 min walk
  • Eats & Eats - 11 min walk
  • Mama Ashanti's - 8 min walk

About this property

Urban by CityBlue, Kampala

Luxury hotel
Free English breakfast, a terrace and a garden are just a few of the amenities provided at Urban by CityBlue, Kampala. The on-site restaurant, Cafe Mamba, features international cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a porter/bellboy and luggage storage
  • Meeting rooms, a 24-hour front desk and free newspapers
Room features
All guest rooms at Urban by CityBlue, Kampala boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Mamba

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: UGX 175000 per person (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urban CityBlue Kampala Hotel
Urban CityBlue Hotel
Urban CityBlue Kampala
Urban CityBlue
Mamba Point Guesthouse Hotel Kampala
Urban by CityBlue, Kampala Hotel
Urban by CityBlue, Kampala Kampala
Urban by CityBlue, Kampala Hotel Kampala

Frequently asked questions

Does Urban by CityBlue, Kampala have a pool?

Yes, this property has an outdoor pool.

Is Urban by CityBlue, Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban by CityBlue, Kampala?

Self-parking is free at this property.

What time is check-in at Urban by CityBlue, Kampala?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Urban by CityBlue, Kampala?

Checkout is at 10 AM. Late check-out is available for a fee.

Does Urban by CityBlue, Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UGX 175000 per person applies.

Where is Urban by CityBlue, Kampala located?

Situated in Kampala, this luxury hotel is within a 15-minute walk of Makerere University and Embassy of Sudan. Embassy of Sweden and Mulago National Specialized Hospital are also within 1 mile (2 km).

Urban by CityBlue, Kampala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 69 reviews" "
Rating 8 - Good. 30 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It has a very good ambiance. The rooms are very well done and clean
Stayed 3 nights in Mar 2020

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean rooms
Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019

6/10 Okay

Margot, Montreal

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very good. Internet acceptable. There is NO gym at the hotel despite what is advertised online. Pool is tiny. Location ok but no easy access to shopping, restaurants by foot.
Stayed 13 nights in Oct 2019

10/10 Excellent

Tue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpricingly cosy hitten gem
Great room, Great food and service. Unfortunately my stay was shadowed by the fact that I lost my phone in the restaurant and nobody could find it.
Stayed 2 nights in Oct 2019

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, good stay
We had a good two nights at Urban in Kampala. The location was on a quiet street, which was very nice compared to other neighborhoods in the city. The hotel staff replied quickly to emails and arranged a driver to pick us up at the airport. He was more expensive than some other drivers who were recommended to us but the ease of the hotel booking for us was worth it. The restaurant at the hotel was fine for a late dinner and breakfast each day was a nice buffet with eggs cooked to order. The rooms were fine - a little water damage in the bathroom above the shower, but otherwise clean. Appreciated the 4 bottles of water daily.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
cozy and comfortable Hotel with nice garden and pool view. the breakfast meals could be improved abit with more local dishes
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great mid-market hotel
A great place to stay. Not much from the outside but rooms surround a lovely internal courtyard. Rooms simple, comfortable and clean. Service always prompt and friendly. Food not at all bad.
Stayed 4 nights in Jun 2019