Kamienna Gora Holidays from £216

Spotless, good breakfast great company.

Our room was on the north side of the building. The north side of the building is approximately 6 feet away from the local train tracks. You constantly hear an extremely loud train. I tried sleeping with ear plugs but the whole room shook when the train passed so it did not matter. This was something we heard every 30 minutes pretty much our entire stay. Next, the pillows were the worst I have ever seen. They were two inches thick and that is not an exaggeration. We went to the spa one day and the hot tub could not have been more than 80F. We keep our swimming pools warmer than their “hot tub”. Don’t book this place based on the spa pictures.

Clean room, nice staff well maintained properly

After an item got lost. The staff member on reception helped me with her colleague and spent time and I am grateful to them. I enjoyed staying here and having access to the kitchen. The communal areas are modern and the rooms are great. I would stay again.

The hotel is clean and has an excellent location. This was my second time staying here and prior to arrival asked if I could have the same room I had 7 months previously. The request was granted, the only negative I had on this occasion was the difference between members of staff in regards to being allowed to extend my room for a few hours on departure. The young lady on reception on my last night was very helpful and polite, quoting me a price I was happy with, the next morning I went to reception to take up the offer, a young man wouldn't entertain the offer from the previous night and instead quoted me the full night rate which was 3 times as much, although he was never impolite the staff need to be on the same page and communicate with each other.. I didn't take up his offer.