Standard Double or Twin Room, 1 Double or 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Reviews of Memel Hotel

3 out of 5
Memel Hotel
Bangu G. 4, Klaipeda

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 202 reviews" "
Rating 8 - Good. 82 out of 202 reviews" "
Rating 6 - Okay. 13 out of 202 reviews" "
Rating 4 - Poor. 1 out of 202 reviews" "
Rating 2 - Terrible. 0 out of 202 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MH on 17 Dec 2023
Thank you for rating your experience at Memel Hotel with an 8 out of 10. We are glad to know that your stay with us was largely positive, but we also recognize that there is room for improvement.If there are specific areas where you felt we could do better, we would greatly appreciate your feedback. Your insights are invaluable in helping us enhance our services and facilities to ensure an even better experience for all our guests.We look forward to the opportunity to host you again and aim for a perfect score on your next visit.Best regards,The Memel Hotel Team

6/10 Okay

SIOBHAN

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beige rooms.
Good location near the river and there is parking. The breakfast buffet was good. The rooms are very tired and "Soviet" in style, a bit depressing. No nice linen or fluffy towels. Expensive for the quality offered.
Stayed 2 nights in Sep 2023
Response from MH on 24 Sept 2023
Thank you for taking the time to share your thoughts on your stay at Memel Hotel. We're glad to hear that you found our location convenient and enjoyed our breakfast buffet.We're sorry to hear that you found our rooms to be dated and not up to your standards. We appreciate the honest feedback about the room decor and amenities. We strive to offer a comfortable experience for all of our guests, and we'll certainly consider your comments as we look to improve.Your feedback is important to us, and we hope you'll consider staying with us again so we can offer you an improved experience.Warm regards,The Memel Hotel Team.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great simple hotel - would stay there again
Stayed for one night while travelling through Kaipeda. Although the room was basic, it was very clean and the bed was comfortable. The buffet breakfast was extensive with lots of options. Highly recommend.
Stayed 1 night in Sep 2023
Response from MH on 21 Sept 2023
Thank you for your glowing review! We're thrilled to hear that you found your room clean and comfortable and that you enjoyed our extensive buffet breakfast. Your recommendation means a lot to us.We're delighted that you would consider staying with us again and look forward to welcoming you back on your next trip through Klaipeda.Warm regards,The Memel Hotel Team.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Great location. Excellent breakfast. Comfortable and quiet room. Great front desk staff. Has it all!
Stayed 1 night in Jul 2023
Response from MH on 14 Jul 2023
Thank you for your review! We are glad that you enjoyed your stay at Memel Hotel. We appreciate your comments about our location, breakfast, room, and front desk staff. We will continue to work hard to provide our guests with a great experience.We hope that you will consider staying with us again in the future.Sincerely,The Memel Hotel Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff!
Hotel staff was lovely and very helpful. Hotel is in a great location with parking on site. Breakfast had a lot of variety and very good. Highly recommend
Stayed 1 night in Jul 2023
Response from MH on 4 Jul 2023
We're thrilled to hear such good feedback! Thank you for taking the time to share your experience with us. Our team at Memel Hotel is dedicated to providing only the best for our guests, and we're pleased to know we hit the mark for you with our service, location, and breakfast variety.It's wonderful that you found our staff helpful and appreciated our on-site parking. We'll be sure to pass along your high recommendation and positive words to our team.We hope to welcome you back soon on your next visit to Klaipeda.Best Regards,Memel Hotel Team

10/10 Excellent

Mart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from MH on 6 Jun 2023
Thank you for your perfect score! We are thrilled to know that you enjoyed your stay at Memel Hotel. Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you back soon.Best Regards,Memel Hotel Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Selby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel walking distance to downtown. Perfect for one person to stay. Great breakfast the next morning!
Stayed 1 night in Aug 2022
Response from Memel Hotel administration on 1 Mar 2023
Thank you for your positive review! We are glad to hear that you enjoyed your stay at our hotel and found our location convenient. We take pride in providing a quiet and comfortable atmosphere for our guests, and we are happy to hear that we met your expectations. Our team works hard to provide a great breakfast experience, and we are glad to hear that you enjoyed it. We hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 Excellent

Giedre

Stayed 1 night in Jul 2022

10/10 Excellent

Tautvilas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

lev

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

PETER

Stayed 1 night in Oct 2021

6/10 Okay

Danguole

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Perfect place to stay at for the price you pay, convieniente location, very tasty breakfast and just awesome rooms!!!
Stayed 1 night in Jun 2021
Response from Memel Hotel on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're delighted to hear that you found our hotel to be a perfect place to stay at for the price you paid. We're also glad to hear that you enjoyed our convenient location, very tasty breakfast, and awesome rooms.We appreciate your positive feedback and we hope that you will consider staying with us again in the future. If you choose to do so, please do not hesitate to let us know if there is anything we can do to make your stay even more enjoyable. We look forward to welcoming you back to Memel Hotel in the future!

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value and excellent staff
A little expensive for a 3 star but overall one of the best "3" stars we have stayed in. Great staff, very clean and extremely comfortable beds, good size shower room. The WiFi was the best experienced (plenty of bandwidth and fast). Reasonable breakfast. Safe/- secure (free) parking on the premises and cCentrally located.
Stayed 1 night in Jan 2020
Response from MH on 14 Mar 2023
Dear Guest,Thank you for your review and for choosing to stay at Memel Hotel. We are delighted to hear that you found our hotel to be one of the best 3-star hotels you have stayed in. Your kind words regarding our excellent staff, cleanliness, comfortable beds, and high-quality Wi-Fi are greatly appreciated.We understand that you found our rates to be slightly expensive for a 3-star hotel, but we are pleased to know that you still considered us to be a good value. We strive to provide competitive rates while maintaining the level of comfort and service our guests expect.Thank you for mentioning our secure parking and central location as well. We are glad that these features contributed to your positive experience.We look forward to welcoming you back on your next visit to Klaipeda and continuing to provide you with an exceptional stay.Warm regards,Memel Hotel Administration

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff. Rooms a good size and comfortable. Would have liked a small fridge in room as no restaurant and limited bar
Stayed 4 nights in Sep 2019
Response from Memel Hotel on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're glad to hear that you found our staff to be very pleasant, and our rooms to be a good size and comfortable.We appreciate your feedback regarding the lack of a fridge in the room. While we don't have refrigerators in all of our rooms, we do have a limited number available upon request. Next time you stay with us, please don't hesitate to ask our front desk staff and we'll do our best to accommodate your request.We appreciate your comments about our limited bar and restaurant options. While we don't have a full-service restaurant on site, we do offer a breakfast buffet and snacks are available at the bar. Additionally, there are several restaurants within walking distance of the hotel.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If you choose to do so, please let us know if there is anything we can do to make your stay even more comfortable. We look forward to hosting you again at Memel Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a few minutes walk from the old town. The rooms are a good size, clean and with adequate facilities. Breakfast had a good choice, the local cake was nice. All the staff were friendly and helpful.
Stayed 2 nights in Jun 2019
Response from MH on 14 Mar 2023
Dear Guest,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay at Memel Hotel and found our location convenient, just a short walk from the old town. We appreciate your kind words about the cleanliness, room size, and facilities.It is wonderful to know that you enjoyed our breakfast selection, including the local cake. Our staff takes great pride in offering friendly and helpful service, and we are thrilled that their efforts contributed to your enjoyable experience.We look forward to welcoming you back to Memel Hotel on your next visit to Klaipeda and continuing to provide you with the excellent service and hospitality you have come to expect from us.Warm regards,Memel Hotel Administration

6/10 Okay

Beinish

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located near the points of interest for us.
Stayed 2 nights in Jun 2019
Response from Memel Hotel on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're glad to hear that our location was convenient for you and was near the points of interest that you wanted to visit.We always aim to provide our guests with a comfortable and convenient stay, and we're pleased to hear that we were able to meet your expectations in this area. We hope to have the opportunity to welcome you back to Memel Hotel in the future, and we'll do our best to make your next stay even better. If you have any specific requests or preferences for your next visit, please do not hesitate to let us know. Thank you for staying with us!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok ish
Booked two double rooms costing the same however one was twice the size of another room. Not what you'd expect when paying the same price. Bed was very uncomfortable. Mattress was so soft, you'd think you're sleeping on water bed! Double bed had two single sheets on it overlapping. Very irritating when turning during the night and sheets coming off the bed. Overall service is great, breakfast was very nice, location very convenient for the town centre.
Stayed 1 night in May 2019
Response from MH on 15 Mar 2023
Dear guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service, breakfast, and location to be enjoyable.We apologize for the inconsistency in room sizes and any discomfort you experienced with the mattress. As a three-star hotel, we strive to provide a variety of room options to cater to different needs, and we understand that personal preferences may vary. We have recently replaced our mattresses and will continue to monitor guest feedback to ensure we meet your expectations.Regarding the bedding issue, we appreciate your input, and we will address this with our housekeeping team to avoid such inconveniences in the future.We value your feedback and hope to have the opportunity to provide you with an improved experience during your next visit to Klaipeda.Warm regards,The Memel Hotel Team

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Clean and fairly large room. Excellent bed though a double was really two twins pushed together. Very quiet. Friendly welcome and surprisingly good breakfast. Good neighbourhood eight - ten minutes walk to old town. There is no reception staff between 2400-0700 (the breakfast people arrive earlier though).
Stayed 1 night in Mar 2019
Response from MH on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at Memel Hotel. We're pleased to hear that you found your room to be clean and fairly large, and that the bed was excellent. We apologize for any inconvenience caused by the bed being two twins pushed together, and we appreciate your feedback.We're glad to hear that you found the hotel to be very quiet, and that you received a friendly welcome upon your arrival. We're also pleased to hear that you enjoyed our breakfast offerings.Regarding the neighborhood, we're glad to hear that you found it to be good, and that the hotel is located within walking distance to the Old Town.Regarding the reception staff, we apologize for any inconvenience caused by our limited hours. We always strive to provide our guests with the best possible experience, and we appreciate your feedback in this regard.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please do not hesitate to let us know how we can make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Arturs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well situated next to Old Town and places to eat. Free parking in front of hotel was perfect (but in summer I believe not all guests will have space and I would recommend to ask if they can make a reservation). Check-in was smooth & took only a minute as they had already done pre check-in and my room key was ready. Room was spacious. The staff was very nice and welcoming. Breakfast included a variety of dishes and drinks, basic but tasty. The only minor drawback - they only offer shower gel and it's in inconvenient container on the wall (had trouble to get it out).
Stayed 2 nights in Feb 2019
Response from Memel Hotel on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at Memel Hotel. We're glad to hear that you enjoyed our convenient location next to the Old Town and places to eat, and that the free parking in front of the hotel was perfect for your needs.We're also pleased to hear that the check-in process was smooth and that your room was spacious. We're glad to hear that our staff was very nice and welcoming, and that you enjoyed our breakfast offerings.Regarding your feedback on the shower gel, we apologize for any inconvenience caused. We will make sure to review our amenities to ensure that they are as convenient and user-friendly as possible for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

8/10 Good

Andrius

Liked: Staff & service
Decent stay
Everything was ok but the room had a very strong air freshener smell which we were unable to get rid of, even when we kept the windows open for a few hours.
Stayed 2 nights in Dec 2018
Response from MH on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at Memel Hotel. We're glad to hear that everything was okay during your stay.We apologize for any discomfort caused by the strong air freshener smell in your room. We will make sure to review our housekeeping procedures to ensure that our guests are not inconvenienced by any unpleasant odors.Thank you for your feedback, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please do not hesitate to let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Roberts

Stayed over long weekend. Very happy with the hotel. Really good location - close to the centre while away from the main street. Very spacious room with large bed. Shopping, restaurants and old city in a walking distance (literally 3-10 minutes). Very nice and helpful staff. Free parking, limited spaces in front of the hotel but more places behind the gate (automated) on the back side of the hotel. No real negative remarks, except maybe really small things about the bathroom, which are in no way a dealbreaker: fixed showerhead on the wall (I prefer one which I can hold myself), soap and shampoo in one bottle, unusual (to me) toilet paper (not in a roll but sheets in the box). Well, I guess I am a bit picky... Also, I should say that price was very good.
Stayed 3 nights in Nov 2018
Response from MH on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're pleased to hear that you enjoyed our convenient location close to the center but away from the main street, as well as our spacious rooms with large beds. We're glad to hear that you found our staff to be very nice and helpful, and that you appreciated our free parking options.Regarding your feedback on the bathroom amenities, we appreciate your comments and we have taken steps to address these issues. We have replaced the fixed showerhead with an adjustable one.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please do not hesitate to let us know how we can make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Klaipeda
Lovely location convenient to old city center; clean, comfortable rooms; excellent breakfast; very friendly and helpful staff.
Stayed 2 nights in Oct 2018
Response from MH on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at Memel Hotel. We're delighted to hear that you enjoyed our lovely location close to the old city center, as well as our clean and comfortable rooms.We're glad to hear that you enjoyed our excellent breakfast offerings, and that our staff was very friendly and helpful during your stay. We always aim to provide our guests with the best possible experience, and we're pleased to hear that we were able to meet your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel near the old town
A very clean traditional hotel with free parking in and ideal location at the start of the old town. The staff were very helpful and freely gave local information and advice. This was one of the cleanest and well maintained hotels we have ever stayed in. It does initially seem very basic, however the location, cleanliness, quality of breakfast and comfort of bed make up for any deficiencies in other areas.They do not serve evening meals but there is no need because there are numerous restaurants nearby. If the hotel would supplied tea and coffee making facilities in the room, I would give it five stars
Stayed 2 nights in Sep 2018
Response from MH on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at Memel Hotel. We're delighted to hear that you found our hotel to be very clean and well-maintained, and that our location near the old town with free parking was convenient for your needs.We're glad to hear that our staff was very helpful and that you appreciated their local knowledge and advice. We're also pleased to hear that you found our breakfast offerings to be of good quality, and that the bed was comfortable.Regarding your feedback on the tea and coffee making facilities, we appreciate your suggestion and we want to clarify that we do provide kettles on request. Our front desk staff is always happy to assist with any requests our guests may have, including providing kettles in the room.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

8/10 Good

Bettina

Very good location staff is super friendly, professional and caring. Room is quite small, but overall a good experience
Stayed 1 night in Aug 2018
Response from MH on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're pleased to hear that you found our location to be very good, and that our staff was super friendly, professional, and caring.We're sorry to hear that the size of the room didn't fully meet your expectations, but we're glad that you still had a good experience overall.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please do not hesitate to let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy parking. Good breakfast.
Stayed 1 night in Jul 2018
Response from MH on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're delighted to hear that you found our location to be great and our parking options to be easy and convenient for your needs.We're glad to hear that you enjoyed our breakfast offerings and hope that they provided a good start to your day.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please do not hesitate to let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the town centre and very helpful staff and a good spacious room. Well appointed.
Stayed 1 night in Jun 2018
Response from MH on 6 Mar 2023
Thank you for your review and for choosing to stay at Memel Hotel. We're delighted to hear that you found our location close to the town center to be convenient for your needs, and that our staff was very helpful during your stay.We're also glad to hear that you enjoyed our spacious, well-appointed room and that it provided a comfortable and enjoyable stay for you.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Memel Hotel in the future. If you choose to stay with us again, please let us know if there is anything we can do to make your stay even more enjoyable. We look forward to hosting you again at Memel Hotel!

10/10 Excellent

Jacquie, Bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Hotel with friendlly helpful staff
Stayed here for one night after getting off ferry. We arrived at 9 am and the hotel managed to get us into our room straight away which was wonderful. Comfortable beds, great breakfast choices and very friendly helpful staff. A water cooler in receptio so you can fill your water bottles before you head out. Occasionally takes coach parties, so work your breakfast around that if you can. A small stock of items for sale which you might have forgotten - toothpaste, toothbrush etc. Very good value for money
Stayed 1 night in Aug 2017
Response from MH on 6 Mar 2023
Thank you for sharing your experience at the Memel Hotel. We're glad to hear that you found our hotel to be traditional and that our staff was friendly and helpful during your stay. We're thrilled that you enjoyed our breakfast offering and found our beds to be comfortable. It's great to know that our location near the old town of Klaipeda was convenient for you, and that you were able to explore the city and visit various cafes and restaurants. We're also pleased to hear that we were able to accommodate your early arrival and provide you with a water cooler in the reception area. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.

6/10 Okay

David, Vancouver, WA

Liked: Cleanliness, staff & service
Nice historic building, iffy location
Nicely rehabbed historic building, but it's surrounded by Soviet-era factories and flats. Kind of a hike to old town too. Rooms are smallish, and if you are over 6' tall, expect to bump your heed a lot on ceiling/skylights if you are on top floor. Cheap and good value though, so worth considering a stay here.
Stayed 2 nights in Jun 2017
Response from MH on 6 Mar 2023
Thank you for your review of the Memel Hotel. We're pleased to hear that you appreciated the historic exterior of our building, as well as the value for your money during your stay. We apologize for any inconvenience caused by the elevator and the size of our rooms, especially for those on the third floor. We appreciate your feedback and will take it into consideration for future improvements. Regarding our location, while it may not be in the heart of the old town, we are still within walking distance and our hotel offers convenient access to the Curonian Spit, which is a major attraction in the area. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing day
We were just passing through for one night and one of us was recovering from food poisoning, so our energy levels were low. The hotel room was good for relaxing after a stroll through the old town. The staff were incredibly friendly and even let us into the room early. Great location if you want to be close to the Old Town.
Response from MH on 6 Mar 2023
Thank you for taking the time to write a review of your recent stay at the Memel Hotel. We're delighted to hear that our hotel room provided a relaxing atmosphere for you, especially after your stroll through the old town. We're also pleased to know that our staff provided you with excellent service and allowed you to check in early. We're glad that our location near the old town of Klaipeda was convenient for you. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excellent

Moses, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Professional Service Staff
My wife and I stayed in this hotel for two nights in August. We arrived after sunset and there was a heavy downpour. My wife went in to check in and enquire on where to park our car. The front desk staff was very polite and helpful. She immediately knew who she was before she could open her mouth. Unfortunately, there was no parking space left. Nonetheless, the staff was very helpful and tried her best to locate one for us. Halfway through, she was swarmed by another group of rowdy guests. Faced with so many questions from different people, she still maintained her composure and friendliness. Truly great professional service. The room was clean and comfortable to rest for the night. The TV channels had limited English programmes, though. In the morning, we were surprised that breakfast was complimentary, even though it was not part of the original package. The food was pretty awesome. It was the first time we were introduced to the Lithuanian layered cake and we fell in love with it.
Response from MH on 6 Mar 2023
Thank you for taking the time to share your experience at the Memel Hotel. We're thrilled to hear that our staff provided you with great professional service and that they were polite, helpful, and maintained their composure even in a busy and crowded environment. We're glad that you found our breakfast offering to be awesome and that you were introduced to the Lithuanian layered cake, which you fell in love with. We apologize for any inconvenience caused by the limited English programs on the TV channels. We appreciate your feedback and your patronage, and we hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Thanks! ................................

10/10 Excellent

matej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy room with incredibly helpful staffs
The room is big enough (attic-styled). The location is not perfect but the old town is in walking-distance. The staffs are very very helpful. I enjoyed the stay
Response from MH on 6 Mar 2023
Thank you for your review of the Memel Hotel. We're glad to hear that you found your room to be clean and cozy, and that our staff was incredibly helpful during your stay. It's great to know that our location near the old town of Klaipeda was convenient for you, and that you were able to enjoy your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greay service!!
Great hotel!! great service!!!!!!!!!! That is the best place to go in Klaipeda, if you r looking for a normal price. (I have no idea what people are talking about the factory near by, my window was right near there and it did not bother me at all).
Response from MH on 6 Mar 2023
Thank you for bringing this to our attention. We apologize for any confusion regarding the factory near the hotel. We want to inform you that the factory is no longer in operation and has been closed for some time now. Therefore, any potential disturbances that may have been caused by the factory are no longer a concern for our guests. We hope that this information is helpful and we look forward to welcoming you back to the Memel Hotel. Thank you for choosing to stay with us.

8/10 Good

Old travelor, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Memel Hotel is not a posh hotel but for the price is a bargain. It is in a newly refurbished pre WWII building. The room was clean, comfortable and quiet. The staff is very friendly and helpful. There is a bar. The buffet breakfast perfectly adequate. There is free parking. Most importantly it is located within walking distance of the old center of Klaipeda with its shops and other attractions. There is no dinner service but there are options close by. I recommend the Memel and would stay there again.
Response from MH on 6 Mar 2023
Thank you so much for your positive review of the Memel Hotel. We're thrilled to hear that you found our hotel to be a bargain and that you enjoyed the comfort and cleanliness of your room. It's also great to know that you appreciated our staff's friendly and helpful service, as well as our convenient location near the old center of Klaipeda. We're glad that our breakfast buffet met your needs, and we're happy to hear that you would recommend our hotel to others. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good.
Response from MH on 6 Mar 2023
Thank you for your feedback. We're glad to hear that you had a good stay at Memel Hotel. If there is anything specific that you enjoyed or any areas where we can improve, please do not hesitate to let us know. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.