Ratings based on 295 verified reviews

4.1 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-Aug-2019
3 out of 5
by a verified traveller

Posted 06-Aug-2019
Like the location to the downtown area of kona of hawaii
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 25-Jul-2019
5 out of 5
by a verified traveller

Posted 26-May-2019
Loved the 2 bedroom suite we had. Very nice and super friendly staff!
2 out of 5
by a verified traveller

Posted 11-May-2019
250 cleaning fee that wasn’t discussed until we got there
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 24-Apr-2019
5 out of 5
by a verified traveller

Posted 14-Apr-2019
Location was great. Staff were amazing and happy to help in any way.
4 out of 5
by a verified traveller from Midwest, USA

Posted 13-Apr-2019 on Orbitz
I love this place. Despite the rude arrogant man at check in. The girls at check in were great except, they give you an aweful lot of info at once. The guy that gives you your parking tag was really a bad example for being one of the first people you come in contact with at this property. Did not like his attitude at all! Very rude! On the other hand, I like this place because it is usually very peaceful and quiet. Except for that barking dog in the unit above, it’s usually quiet. I like that there is a quiet pool and a pool for the loud crowd. They have pretty many grills for barbecue dinner, but it makes no sense to say no using barbecue during the entertainment which happened to be scheduled right at dinner time. We noticed the bathtub was a bit slippery. It did have somewhat of a nonslip surface, but it may need a non slip pad as I did slip in the tub my first step in. We saw Dolphins and whales right from our lanai! The staff was great and friendly! Except the one dude at the concierge desk, he should go work where he’s not dealing with people. I do love this place! I stay there every time I go.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Mar-2019
5 out of 5
by a verified traveller from Palmer ak

Posted 28-Feb-2019
Amazing condo!! We were upgraded when we checked in. The best ocean front view. Huge balcony. It was like living as the rich and famous.