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Reviews

4.4 / 5Excellent
4,856 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Turtle Bay
    12 min walk
  • Popular Location
    Turtle Bay Beach
    16 min walk
  • Restaurant
    Roy’s Beach House
    12 min walk
  • Restaurant
    Fumi kahuku shrimp
    3 min drive
  • Airport
    Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    56 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Kahuku

    Located in Kahuku, Turtle Bay Resort is in a rural location and on the beach. Travellers eager for a bit of culture can stop by Polynesian Cultural Center, while those wishing to experience the area's natural beauty can explore Turtle Bay Beach and Sunset Beach.

    Visit our Kahuku travel guide
    Popular Location

    What's nearby

    • Turtle Bay - 12 min walk
    • Turtle Bay Beach - 16 min walk
    • Kahuku Beach - 10 min drive
    • Sunset Beach - 12 min drive
    • Banzai Pipeline - 12 min drive

    Getting around

    • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 56 min drive

    Restaurants

    • Surfer, The Bar — 1 min walk
    • Roy’s Beach House - 12 min walk
    • Fumi kahuku shrimp - 3 min drive
    • Rommy's Kafuku Prawns and Shrimp - 3 min drive
    • Kahuku Grill - 5 min drive

    About this property

    Turtle Bay Resort

    Spend the day relaxing at the beach, practising your swing on Turtle Bay Resort's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 443 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), in-room massages and hairdryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: USD 15.71 per day
    Valet parking: USD 20.94 per night
    Limo/town car service

    Food and drink

    Breakfast available for a fee: USD 22-32 per person
    5 restaurants and 1 coffee shop/cafe
    6 bars/lounges, 1 beach bar and 1 poolside bar
    Room service available

    Things to do

    2 outdoor pools
    6 outdoor tennis courts
    Aerobics classes
    Basketball
    Bike hire
    Ecotours
    Fitness centre
    Full-service spa
    Golf course
    Golf driving range
    Helicopter/aeroplane tours
    Hiking/biking trails
    Horse riding/hire
    Kayaking
    Mountain biking
    Nightclub
    Pilates classes
    Sauna
    Scooter/moped hire
    Segway hire/tours
    Shopping
    Snorkelling
    Steam room
    Tennis
    Volleyball
    Yoga classes

    Family friendly

    2 outdoor pools
    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Laundry facilities
    Fridge
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Golf lessons
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Business services

    24-hour business centre
    1 meeting room
    Conference space (27997 square feet)

    Outdoors

    BBQ grill(s)
    Beach umbrellas
    Beachfront location
    Garden
    Pool umbrellas

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massages
    Massage/treatment rooms
    Outdoor treatment areas
    Reflexology
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hairdryer

    Entertainment

    TV channels
    flat-screen TV
    pay films

    Food and drink

    Coffee/tea maker
    Oven
    Fridge

    More

    Connecting rooms available
    Desk
    In-room massage
    Iron/ironing board
    Phone
    Safe
    4.4

    Excellent

    5 - Excellent
    2,740
    4 - Good
    1,488
    3 - Okay
    408
    2 - Mediocre
    152
    1 - Poor
    68
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Jan 2020

      4/5 Good

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      Nice property yet it needs renovating.

      The staff was excellent! Especially the valet guys. They were always so nice and helpful. The unfortunate part of our stay was the room. It was spacious however the everything in the room needed renovating. The furnishings were old and worn. The sliding doors and door shutters were extremely difficult to open and close. Even the bellman has a lot of trouble opening them. The bathroom shower had moldy areas and the door to the shower room was rotted on the bottom due to water Constantly soaking the floor since there is no shower door. The view was nice. However we expected a balcony to be able to sit on and enjoy our morning coffee. We were in the 2nd floor in the one building where there is not a balcony just a few inches of space to step out on. We like the property very much and will consider a return visit if updates are done. Hotels.com advertised a lower rate after I booked. I sent them the necessary documents for the lowest price guarantee they advertise and have never heard back from them. I also called hem twice on this yet Hotels.com has not honored their guarantee.

      Stayed 4 nights in Jan 2020

      3/5

      • Liked: Cleanliness
      • Disliked: Staff & service

      After staying in 5 other resorts throughout Hawaii, my husband and I were very excited to stay at Turtle Bay. It was our most expensive resort and had been highly recommended by some family friends. The beach views were great and the grounds were well kept. The service was really a let down, particularly from the front desk. At all of the other resorts we stayed at we were welcomed by friendly staff, helpful valets, and in some cases given a bottle of champagne (it was our honeymoon). This hotel gave us service I expect from a 2 or 3 star hotel. They never asked if we were celebrating, didn't show us the grounds, just gave us the keys and sent us on our way. When I pay 4 star rates, I think it's reasonable to expect 4 star service. Even checking out, the front desk was less than helpful. Given the competition on Oahu, we will not be returning.

      Stayed 1 night in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Amazing views. Very attentive and courteous staff.

      Stayed 5 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great hotel in the North Shore

      Nice resort in the heart of the North Shore. Good staycation. I like this place because it doesn't share it's backyard with other hotels and less busy than Waikiki. Bonus: free rental on snorkel gear with a hotel booking for each day right on their Bach premises. There's 2 swimming pools and one of them has a slide for the kids or even adults. There's a hot tub. Great Beach views. There's lots of hiking, beach acticities, and eateries. In the lobby there's a activity hub where you can book shark to tours, horse back riding, we've everything else they offer there. Friendly staff. Clean. Even though we came during the winter, the weather was still nice enough to enjoy the pool and beach amenities. My kids and family loved this place and we are definitely coming back.

      Stayed 1 night in Jan 2020

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