Hotel staff was very friendly and helpful. Upon check in we received a beautiful lei made with real flowers and an explanation of what the hotel has to offer. Our room came well equipped with 2 balconies and the view of the ocean was breath taking! This hotel has so much to offer to make your stay amazing.... Would definately stay here again.
I don't usually write reviews but in this case I felt the need to. I was extremely worried about my hotel choice after more and more bad reviews were posted but all I can say is that the people that posted the reviews must have had really crappy days when they wrote them. We stayed 8 days, our room was on the garden side. Never once heard the luau or the people in the adjoining rooms. Yes we did have to pay for parking but it was minimal. Parking was never an issue, always had a spot close to the hotel. Took the trolley to whalers village to do some shopping and have dinner which I would suggest just to save time on parking and the charge. Also took the trolley (which is free) to the Sheraton to do some snorkeling which I would highly recommend. The maid service was perfect and I might add per a previous review - there were no hairs on our towels. This is not the Hyatt regency but what it is, is a nice hotel feet from the beach. Air conditioning was not an issue and it ran 90-95 the whole time we were there. Slept comfortably every single night after we enjoyed the sunsets. I will most definitely stay at this hotel again when I return!!
Really, what more could you ask for? Beautiful hotel with everything you could ever want in a magical location just steps from a serene beach and active reef. We did rent a car and explored Iao Valley, Twin Falls, Maui Plantation Farm and Mama's Fish House but our favorite was coming back to the hotel. There wasn't anything we could have wanted that this resort hadn't anticipated. I was always able to find an available pool lounger. At the beach, they have attendants with chairs and umbrellas with small fee for rental and set up. Three easy and available beach/pool shops with easy snorkel, mask, fin rentals, sunscreen and pool balls/toys/floats for purchase and blow up. (Not just standard blow ups, giant sting rays and alligators). Small premium on everything sold here so sure you could have gone someplace off site for purchase on everything but the additional cost was so small it seemed silly to waste the time driving around when you could just get it all there. Same thoughts for the price of food at the restaurants on site. We ate out, our favorite off site was Maui Brewing Company (Slappy Cakes for breakfast) but the prices at the resort restaurants were the same or lower than we paid off site so again, it made sense to just relax and order at the pool. We took advantage of the onsite markets for swimmer's ear treatment-thank you! and fresh produce and rented movies from the kiosk. Community book share;) Rooms were spacious and immaculate. Great place to stay!
After a bunch of research on hotels in the area I was very happy I picked this one. The location was great. Couldn't ask for a better area of the beach. My room was basic but exactly what I needed.
The hotel only had one restaurant option and it was OK. However there are plenty of options within walking distance at the neighboring hotels.
I would definitely stay here again.
Kaanapali is a prime vantage point for viewing humpback whales, which swim by December to May. The town’s whaling history is displayed at Whaler’s Village, a shopping complex and museum. Visitors also can experience the area’s farming past by riding the Sugar Cane Train, a restored steam locomotive. Snorkelers and divers can enjoy the coral reefs and fish that thrive in nearby Black Rock Beach.
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