Lobby lounge

Reviews of Dubai Marine Beach Resort & Spa

5 out of 5
Dubai Marine Beach Resort & Spa
Jumierah Beach Road, P.o. Box 5182, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 190 out of 442 reviews" "
Rating 8 - Good. 150 out of 442 reviews" "
Rating 6 - Okay. 50 out of 442 reviews" "
Rating 4 - Poor. 25 out of 442 reviews" "
Rating 2 - Terrible. 27 out of 442 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach resort. Lovely small beach and several restaurants overlooking the beach/sea. Various other restaurants/shops within walking distance including large supermarket opposite. Rooms in small ‘villa’ type buildings. My room disappointing small and no view but was cheapest one.
Stayed 2 nights in Mar 2024

10/10 Excellent

Derrick

Stayed 2 nights in Nov 2023
Response from Arthur on 8 Dec 2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Everything was perfect 🥰.. Thanks to hotels.com and the front desk at dubai marine Beach resort and spa Special thanks to front desk manager MARWA ❤️❤️❤️❤️
Stayed 7 nights in Oct 2023
Response from Arthur on 9 Nov 2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We will share this with Ms. Marwa and the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Good

MARTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pathways had a gloss seal on them which made them dangerously slippery when wet . It rained during my visit . All other aspects were good .
Stayed 4 nights in Oct 2023
Response from Arthur on 9 Nov 2023
Dear Valued Guest Thank you for sharing your feedback. We are dlighted to hear that you had a good stay. On the other hand your valuable feedback is essential for us . Please accept our sincerest apologies for the inconvenience during your stay in our continous effort to improve our facilities. Once again, thank you for staying with us and we hope to welcome you back soon . Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Arthur on 24 Oct 2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction. Know that feedback is very important for us in our continous effort to improve our services and standards . We hope to welcome you back soon and provide an even better service Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Good

Faisal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Relax at Dubai
It was very good for relax and spending most of your time at the resort. We booked junior suite and we expected to find big fridge and microwave in the suite, but we found small and non-cold fridge, and we didn’t find a microwave. We asked the resort to provide our expectations, but they don’t.
Stayed 3 nights in Oct 2023
Response from Arthur on 9 Nov 2023
Dear Valued Guest Thank you for sharing your comments as your valuable feedback is essential in our continous effort to improve our services and facilities. Your comments are duly noted . Once again, thank you for staying with us and we hope to welcome you back soon and orovide an even better service.. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Excellent

feroz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent
Stayed 2 nights in Sep 2023
Response from Arthur on 24 Oct 2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction and know that feedback is very essential for us in our continous effort to improve our services and standards . We hope to welcome you back very soon Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Good

Lisa

Stayed 3 nights in Oct 2023
Response from Arthur on 13 Oct 2023
Dear Valued Guest, Thank you for taking the time to leave us review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. We hope to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Excellent

Falah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Arthur on 17 Sept 2023
Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Good

Falah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice and comfort
Stayed 1 night in Aug 2023
Response from Arthur on 9 Aug 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

8/10 Good

Dr Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and earm welcome. Very friendly staff . Overall experience is amazing.
Stayed 3 nights in Jul 2023
Response from Arthur on 9 Aug 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

10/10 Excellent

Rinto

Stayed 7 nights in May 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Arthur on 11 Jun 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to helpful reception staff.
Stayed 1 night in Jun 2023
Response from Arthur on 11 Jun 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Good

Gyulven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient locations, good facilities, good price for the quality, very friendly staff, private beach, not far from downtown
Stayed 5 nights in May 2023
Response from Arthur on 29 May 2023
Dear Valued GuestIt is with great pleasure to hear that you had a wonderful experience with us during your stay experience . We highly value your positive comments about our facilities, beach and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. It would be our pleasure to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Good

Rasseek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice but must indian breakfast n indian tea. Nothing for Indian t eat
Stayed 5 nights in May 2023
Response from Arthur on 29 May 2023
Dear Valued Guest,Thanks for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile, we had taken note on your concern about the breakfast tea and will be shared to our relevant team. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Good

Oomar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach and the staff at Breakfast specially Baskii at the door / she was very helpful and also the waiters at breakfast was very professional. The only negative is in the evening specially the weekend it’s like a nightclub outside the main door which for family as a Muslim was not good. Parking was an issues because of the parties at the weekend.
Stayed 2 nights in May 2023
Response from Arthur on 25 May 2023
Dear Valued Guest,Thank you for taking the time to provide us with your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about our facilities and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. However, we had also taken on your observation and shared it to our team for further improvement. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Terrible

Nathan

Liked: Cleanliness
An old, noisy, hotel. Full of working girls, very loud venues (until 3AM!), and morning staff who were very rude, including terrible check-out staff and leaf blowers at 4AM!
Stayed 2 nights in May 2023
Response from Arthur on 25 May 2023
Dear Valued Guest,Thank you for taking the time to provide s with your review. Please accept our apologies for not able to meet your expectaions during your stay. Rest assured that this will be adrress and shared with our operations team for review and corrective action. Once again, thank you for staying with us and hope to regain your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Excellent

Essmaeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the resort. They have some amazing facilities.
Stayed 1 night in Apr 2023
Response from Arthur on 26 Apr 2023
Dear Valued Guest,Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about the accommodations, facilities and services. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

4/10 Poor

Atul

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are run down. Water pressure is terrible, bathroom soap dishes are chipped, housekeeping does not pay attention to detail. Rooms are large though and perhaps the beach area and pool are of interest to some (I did not visit them).
Stayed 3 nights in Apr 2023
Response from Arthur on 12 Apr 2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our apologies for the frustration that this has caused. Rest assured that the points that you have raised will be discussed with the concerned departments for corrective action. Once again, thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant resort hotel with pools, beach and watersports. Beach bar is expensive but pleasant, although bar service around the sunbeds was little to none. The hotel grounds are very pleasant with tree-lined walkways to the villas. The hotel has weddings and functions which is to be expected but unfortunately some guests are very noisy when returning to their rooms after midnight. I think the best feature of the hotel is the excellent service of Seariders watersports. First rate.
Response from Arthur on 11 Apr 2023
Dear Valued Guest,Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. It is because of valued guests such as yourself that we always strive to give guests our best services and provide nothing but the highest standards in hospitality. Once again, thank you for staying with us and we hope to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Issues and Operational Inefficiencies
This was my second time staying here, and since COVID the service and condition has gone down a lot. The room had a lot of issue - the tub wasn’t draining, the sink faucet was broken, and the floors were filthy/not cleaned. The service at breakfast was poor - the food was a mess, tables were dirty, and staff were not able to meet the number of clients that were trying to manage breakfast. I tried to take breakfast with me to go sit outside near the pools since there was no room and no clean tables near breakfast, and the server yelled at me to leave my food and my only option was for me to do room service. I also had a 20% off of food and beverages for my stay, and the server at the pool didn’t give me the discount and when I told her afterwards she took about 1hr to verify with front desk and then told me I only had 15% off of beverages. At this point, I was exhausted to show her my hotels.com invoice that listed I got 20% off and by the time I checked out it was 4AM and I needed to get to the airport so I couldn’t ask for a partial refund for my stay. I’m sorry this has happened to the resort, because I loved my first stay but after this one I won’t go back.
Stayed 2 nights in Feb 2023
Response from Arthur on 11 Apr 2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Rest assured that the points that you have raised and suggested will be discussed with the concerned departments for corrective and improvement.Once again, apologies for our shortcomings and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Excellent

HICHAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will probably visit again
Stayed 9 nights in Jan 2023
Response from Arthur on 28 Apr 2023
Dear Valued Guest,Thank you for providing us with your review as your valuable feedback is essential in our continous efforts to improve our service and standards. It would be our pleasure to welcome you back soon and even provide a better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Terrible

Khalid

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For sure not staying there next time
Stayed 8 nights in Jan 2023

10/10 Excellent

stephen

Stayed 8 nights in Jan 2023
Response from Arthur on 27 Jan 2023
Dear Valued Guest,Thank you for sharing your great review. We are delighted to hear that you had a great overall experience during your stay. It would be our pleasure to welcome you back soon on your future trip.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Excellent

Joshua

Response from Arthur on 29 May 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

4/10 Poor

vimbai

Disliked: Cleanliness, property conditions & facilities
The property really does not deserve the 4.5 stars it has. The sheets were old, the plugs in my room were faulty, the bath tub stopper was stuck, I found myself showering ankle deep in water. I am so disappointing and I will never come back or recommend this hotel to anyone, easily the worst of the 4 hotels I have stayed in Dubai.
Stayed 3 nights in Nov 2022
Response from Kripesh Nair on 20 Nov 2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort and Spa. Your feedback is highly appreciated as it will help us serve you better and exceed your expectations. Kindly be assured that the linen used in our rooms is always of top-notch quality and changed on daily basis or as requested by the guest. About the plugs and bathtub blockage upon request would be immediately fixed. However, we were not able to find any trace of a complaint to work on. We apologize for you having an unpleasant experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us soon. Best Regards Kripesh Nair Front Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful break
Relaxing five night break during the off-season (late August). The resort was extremely quiet adding to the anticipated relaxation but still with the vast majority of restaurants etc open. If you don't mind the higher temperatures and want a nice quiet relaxing break in Dubai then this is well worth it.
Stayed 5 nights in Aug 2022
Response from Kripesh Nair on 4 Sept 2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Lovely staff Lack of information in the accommodation Some areas in need of an update
Stayed 5 nights in Aug 2022
Response from Kripesh Nair on 31 Aug 2022
Dear Valued Guest, Thank you for taking the time to include such specifics in your feedback; it is greatly appreciated. We have considered all of your feedback, and we will make any necessary changes. We look forward to welcoming you back and assuring you that your next visit will not disappoint. Best Regards, Kripesh Nair Front Office Manager

8/10 Good

DILIPKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was very very slow lots of problem to connect . if you need internet pay extra money
Stayed 8 nights in Aug 2022
Response from Kripesh Nair on 24 Aug 2022
Dear Valued Guest, Thank you so much for taking the time to provide us with feedback on your recent stay at Dubai Marine Beach Resort & Spa! Glad to know that you were overall satisfied with the services and facilities of the hotel. However, we have seen the areas of your concern that, as you mentioned, can be worked on to improve services. Thank you again for your feedback, and we hope to see you again soon. Regards, Front Office Manager, Kripesh Nair

10/10 Excellent

Tutu

Stayed 2 nights in Aug 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is manny restaurants and pools. The breakfast is good. The workers very helpful.
Stayed 5 nights in Jul 2022
Response from Kripesh Nair on 29 Jul 2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

10/10 Excellent

Ali

Stayed 1 night in Jul 2022
Response from Kripesh Nair on 29 Jul 2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

10/10 Excellent

Sargon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, expensive night clubs and local shops and restaurants
Stayed 2 nights in Jul 2022
Response from Kripesh Nair on 20 Jul 2022
Dear Valued Guest, Thank you so much for taking the time to provide us with feedback on your recent stay at Dubai Marine Beach Resort & Spa! Glad to know that you were overall satisfied with the services and facilities of the hotel. However, we have seen the areas of your concern that, as you mentioned, can be worked on to improve services. Thank you again for your feedback, and we hope to see you again soon. Regards, Front Office Manager, Kripesh Nair

10/10 Excellent

Ethel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly especially Jahid who went beyond his role to help me. Because of him I will return to this hotel again. The dinning staff were excellent and very friendly and warm. Shame we only stayed one night but I will go again
Stayed 1 night in Jul 2022
Response from Kripesh Nair on 6 Jul 2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort & Spa and for telling us about your recent stay. We are pleased to see that your experience reflects our actions in our efforts to satisfy our guests. It is always a great feeling when our guests speak highly of our most valuable asset, which is truly our team, and it will be my pleasure to share your positive experience and appreciation with my team, as I am confident that this will motivate and empower them to continue with their; Go Beyond service culture. It was a pleasure to read your review, and we hope to welcome you back to the hotel in the not-too-distant future. Best regards, Kripesh Nair, Front Office Manager

10/10 Excellent

Rinto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visited again for a few weeks and enjoyed the stay again. I felt happy and welcomed when many staffs I met last year remembered me. Beach, room etc is nice and comfortable but the hospitality of the staffs is the important reason what makes me choose this hotel
Stayed 7 nights in Jun 2022
Response from Kripesh Nair on 27 Jun 2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort & Spa and telling us about your recent stay. We are pleased to see that your experience reflects our actions in our efforts to satisfy our guests. It is always a great feeling when our guests speak highly of our most valuable asset, which is truly our team, and it will be my pleasure to share your positive experience and appreciation with my team, as I am confident that this will motivate and empower them to continue with their "Go Beyond" service culture. It was a pleasure to read your review, and we hope to welcome you back to the hotel in the not-too-distant future. Best regards Kripesh Nair Front Office Manager

10/10 Excellent

Rinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the facilities may be a little out dated, the location and staff hospitality is amazing and I really enjoyed my stay
Stayed 14 nights in Jun 2022
Response from Kripesh Nair on 19 Jun 2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

2/10 Terrible

Sydrah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed for 7 nights it was atrocious, the ac wasn’t working the water stopped working. The key didn’t work every time we went into the room. The room was nothing like we booked the pictures were deceiving. Very disappointed
Stayed 5 nights in Jun 2022
Response from Kripesh Nair on 19 Jun 2022
Dear Valued Guest, Thank you for taking the time to include such specifics in your feedback; it is greatly appreciated. We have taken all of your feedback into consideration, and we will make any necessary changes. We look forward to welcoming you back and assuring you that your next visit will not disappoint. Best Regards, Kripesh Nair Front Office Manager

10/10 Excellent

Sayeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach had a wonderful view. Being around tge pool was lovely. The staff were very helpful. And the concierge gave us some special experiences
Stayed 4 nights in Jun 2022
Response from Kripesh Nair on 12 Jun 2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort & Spa and taking the time to tell us about your recent stay. We are pleased to see that your experience reflects our actions in our efforts to satisfy our guests. We hope to welcome you back to the hotel in the not-too-distant future. Best regards Kripesh Nair Front Office Manager

10/10 Excellent

Jessica Jessica Kamga

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022
Response from Arthur on 29 May 2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Good

Guliyev

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Apr 2022

2/10 Terrible

HISHAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rat poop 💩
I booked the most expansive room they had (jacuzzi suite) for a romantic vacation with my woman, only to find out that the jacuzzi i paid for was broken, and when my lady tried to relax she asked for the spa and massage therapy but she was told that spa is under renewal, plus we found a rat 🐀 poop inside of the minibar.. no real customer care service, no response to our complains, no respect for our time.. ended up being stressed and angry on my vacation.. i don't recommend this place at all. 0/10
Stayed 5 nights in Mar 2022
Response from Kripesh Nair on 26 Mar 2022
Dear Valued Guest, Thank you for taking the time to write your review, please be assured that your review has been shared with the relevant manager in order to avoid a repeat of this situation. Thank you again for your time, and we hope that your experience will not deter you from returning to the hotel, as we are already looking forward to welcoming you back in the near future. Best regards Kripesh Nair Front Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
great little resort
Really lovely little hotel resort at the less popular end of Dubai but well worth the visit
Stayed 1 night in Feb 2022
Response from Kripesh Nair on 20 Feb 2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort & Spa and taking the time to tell us about your recent stay. We are pleased to see that your experience reflects our actions in our efforts to satisfy our guests. We hope to welcome you back to the hotel in the not-too-distant future. Best regards Kripesh Nair Front Office Manager

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice beach resort but rooms need renovation
Good choice of pools, restaurant and a nice beach. If the rooms were updated it would be a great place to stay. Unfortunately they feel like they were last renovated decades ago, particularly the bathrooms.
Stayed 4 nights in Feb 2022
Response from Kripesh Nair on 11 Feb 2022
Dear Valued Guest, Thank you for taking the time to write your review, please be assured that your review has been shared with the relevant manager in order to avoid a repeat of this situation. Thank you again for your time, and we hope that your experience will not deter you from returning to the hotel, as we are already looking forward to welcoming you back in the near future. Best regards Kripesh Nair Front Office Manager

2/10 Terrible

mario

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room w/ jacuzzi: jacuzzi was unclean and required 3hrs of Maintenace to fix the heater which did not work as per standards. Extra charge for an ice bucket and extra cost for substandard coffee pods. Felt like a very cheap approach at a 5 start hotel. Waited over 30min to check out and cart arrival which did not happen.
Stayed 1 night in Jan 2022
Response from Kripesh Nair on 18 Jan 2022
Dear Valued Guest, Thank you for taking the time to write your review, please be assured that your review has been shared with the relevant manager in order to avoid a repeat of this situation. Thank you again for your time, and we hope that your experience will not deter you from returning to the hotel, as we are already looking forward to welcoming you back in the near future. Best regards Kripesh Nair Front Office Manager

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great again
Second visit here , Fantastic stay , Hotel staff where great food was brilliant , Hotel not far from the mall or Gold Souk . Nice little beach would stay here again
Stayed 4 nights in Dec 2021
Response from Kripesh Nair on 24 Dec 2021
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

8/10 Good

Antonio

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2021
Response from Kripesh Nair on 3 Dec 2021
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

6/10 Okay

Robert, Scharnstein

Business traveller
Disliked: Amenities
There was no Expedia VIP Status. Service was not good, I had asked for someone to pick up my lugguage from my building which was around 400m away from main lobby and after 15min I carried the suitcase myself. Wifi at so called Villas was substandard.
Stayed 2 nights in Nov 2021
Response from Kripesh Nair on 3 Dec 2021
Dear Valued Guest, Thank you for taking the time to write your review and as guest feedback is of extreme importance to us please be assured that your review has been shared with the relevant manager to avoid such situation to reoccur. Once again thank you for your time and we hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us in the near future. Kind regards Kripesh Nair, Front Office Manager

2/10 Terrible

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
...
Stayed 3 nights in Nov 2021
Response from Kripesh Nair on 29 Nov 2021
Dear Valued Guest, Thank you for taking the time to write your review and as guest feedback is of extreme importance to us. Once again thank you for your time and we hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us in the near future. Kind regards Kripesh Nair, Front Office Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never coming back again
We stayed at the suite with an outside jacuzzi. The room is relatively clean but had lot of ants and found a cockroach in the room. The jacuzzi was dirty so had to get someone to clean it. The amount paid it is so not worth it. Security is also an issue. Encountered some male guests who were harassing us and the security didn’t say anything to stop it. Awful experience and wouldn’t recommend this place unless you absolutely have to.
Stayed 1 night in Sep 2021
Response from Kripesh Nair on 29 Sept 2021
Dear Valued Guest, Thank you for taking the time to write your review and we have noted your comments regarding your experience and as guest feedback is of extreme importance to us please be assured that your review has been shared with the relevant manager to avoid such situation to reoccur. Once again thank you for your time and we hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us in the near future. Kind regards Kripesh Nair, Front Office Manager