Ratings based on 669 Verified Reviews

4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Mrs Valarie

Our stay in Vienna

Posted 10-May-2017 on Hotels
Very good hotel nice and handy for sightseeing. Very comfortable beds ; Good bathroom and great shower , very roomy room , altogether good , would go there again Only thing could have improved it would be tea/coffee making facilities
Comment from Hotel Management
14-Jun-2017 by Christoff Seibert, Hotel Management
Dear Mrs. Valerie, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoff Seibert General Manager cordial Theaterhotel Wien Zentrum
3 out of 5
by Tal

Posted 30-Apr-2017 on Hotels
The facilities are old and the Clark at the reception was unkindly and unhelpful.
3 out of 5
by A verified traveller

Not for evryone

Posted 26-Apr-2017
Old hotdl. Not for who is looking for modern room or facilities. The staf - some ok some not helping at all. Location is ok.
3 out of 5
by A verified traveller

Posted 13-Apr-2017
Location: V central and (hotel breakfast buffet expensive) near excellent Cafe Eiles
Central hotel, easy access to cultural venues. Overall needs modernising/refreshing. Staff very helpful.
Comment from Hotel Management
24-Apr-2017 by Christoff Seibert, Direktor, Hotel Management
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Dec-2016
The furniture is worn out.. should be replace with new one.Hotel staffs were very helpful, location is very good. Very clean.
Comment from Hotel Management
03-Jan-2017 by Christoff Seibert, General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
by A verified traveller

Posted 10-Dec-2016 on Hotels
Staff couldn't have been more helpful, great location, quiet but central enough to walk everywhere.
Comment from Hotel Management
19-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
5 out of 5
by A verified traveller

A Great Holiday Stay

Posted 09-Dec-2016 on Hotels
The Cordial Theaterhotel was the perfect place for our holiday stay in Vienna. Conveniently located near public transportation, a wonderful Christmas Market on the Rathausplatz, the Ringstrasse, and the City Center, the 8th District is also a beautiful neighborhood filled with cafes, shops, and restaurants. The hotel is clean and well maintained, and the staff was always friendly and helpful. With two kids, we appreciated the separate bedroom, and the room was very comfortable. We look forward to coming back!
Comment from Hotel Management
19-Dec-2016 by General Manager, Hotel Management
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and our services met your expectations. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager Cordial Theaterhotel Wien Zentrum
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Nice Antique Hotel in city center

Posted 08-Dec-2016
Pros: Antique, timeless feel, clean rooms, friendly staff.
Cons: Breakfast can have more options e.g sunny side up eggs.
Location: It's close to the city center and Rathouse train station. Walking distance to the Museums and other sights
The hotel is situated in an antique building like many parts of Vienna. This gives it a feeling of stepping back in time. The room was clean, had cable, a/c and wifi. Also had a nice view of the city from my window. Breakfast was just okay, not many options, but good enough. Friendly and helpful staff too. I spent three nights there and enjoyed it.
Comment from Hotel Management
09-Dec-2016 by Christoff Seibert, General Manager, Hotel Management
Dear Kay, thank you for the great review of our hotel! We do serve "sunny side eggs" but fresh and on request. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveller

clean, convenient,safe area

Posted 07-Dec-2016
would recommend this hotel. the staff is knowledgable and helpful. the morning Buffett is sufficient.
Comment from Hotel Management
09-Dec-2016 by Christoff Seibert, General Manager, Hotel Management
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great Hotel, Great Location

Posted 07-Dec-2016
Great hotel in a perfect location, walking distance to almost everything. Our room was great, more of an apartment over two floors than a hotel room, loved it! The only problem was the heating in the upstairs. Even with the thermostat right down we still had to sleep with the window open even though it was -5°C outside! A very warm room! Other than that, it was great, defintely recommend!
Comment from Hotel Management
09-Dec-2016 by Christoff Seibert, General Manager, Hotel Management
Dear Heidi, thank you for the great review of our hotel! I am sorry for the heating problems you recieved, we are working on that. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,