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Reviews of La Quinta Inn & Suites by Wyndham Jonesboro

2.5 out of 5
La Quinta Inn & Suites by Wyndham Jonesboro
2407 Phillips Dr, Jonesboro, AR

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 731 reviews" "
Rating 8 - Good. 198 out of 731 reviews" "
Rating 6 - Okay. 113 out of 731 reviews" "
Rating 4 - Poor. 83 out of 731 reviews" "
Rating 2 - Terrible. 52 out of 731 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Bastrop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

clarence, Pompano Beach

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great breakfast!
Stayed 2 nights in Mar 2024

4/10 Poor

jill

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Heather, Caledonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a one night stay. Staff was courteous after a long wait to check in.
Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the beds were comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in staff was super polite and attentive! Very nice!
Stayed 1 night in Mar 2024

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was extreamly rude didnt stay
Stayed 1 night in Feb 2024

2/10 Terrible

Rachel

I reserved my mom a room because she was in town for a doctor's appointment. When she arrived at the hotel, she was told she couldn't stay at the hotel because her driver's license said she lived within 50 miles of the property. I am currently waiting for my refund.
Stayed 1 night in Mar 2024

8/10 Good

Cody

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room smelt a little funny but staff was nice and friendly and check in wasn’t too bad
Stayed 1 night in Feb 2024

6/10 Okay

Johnathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Keys didn't work, Breakfast was mediocre at best. Room was clean and way it
Stayed 1 night in Feb 2024

8/10 Good

Debbie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor in the lobby, breakfast area was beautiful. The music piped into that area was good and photography on the walls were wonderful and it continued into the guest rooms. The breakfast bar was well planned and clean. The guest room was well appointed and clean. The only complaint I have would be the nearby Highway sounds. I don’t know how the hotel could improve that.
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

I would most definitely go back
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Lisa

Liked: Property conditions & facilities
Disliked: Staff & service
The guy at front desk was rude and unhelpful. After tripping on the carpet coming in and falling flat on my face, I was treated awfully. He never asked if I was ok or anything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Tan

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for a close by volleyball tournament. Great price for a good place. Will return for later stay in the future.
Stayed 1 night in Feb 2024

8/10 Good

Dsanja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel property used to be the Jonesboro Inn and suites, and La Quinta bought them out. The property is nice. Excellent rooms and the staff is friendly. The breakfast bar is decent. Can’t really say I have a issue with this hotel since they’ve revamped it. The only problem I have with it is it’s surrounded by crappy hotels all around it, except for the Hampton and the Candlewood.
Stayed 1 night in Jan 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick stop for the night and this was one of the cleanest rooms we’ve stayed in. My husband always looks for “treasures” left behind/under furniture. The place was spotless! I would definitely stay again.
Stayed 1 night in Feb 2024

2/10 Terrible

Ovadiah

Business traveller
Disliked: Staff & service
I did not update my drivers license since moving from here. I had never heard of such, but they do not allow people with a drivers license from the same town to stay here and they emphatically stated that they had told y’all this it was not shared with me by anyone prior to arrival. They are issuing a refund and I had to find somewhere else to stay. I will not stay at any of this chain again for any reason.
Stayed 1 night in Feb 2024

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Property conditions & facilities
We stayed 3 night and only received housekeeping services once. Tried to call service desk and no one would answer. Desk representative was alway extremely busy with a line of people checking in . I was with my spouse all during the day in hospital post open heart surgery. Otherwise the stay was okay. Staff are nice if you acutely are able to interact with them. Rate 3 stars…
Stayed 3 nights in Jan 2024

6/10 Okay

David

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Staff unhelpful
Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, friendly staff, highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They are the best The manager helped me find something I left in the room. Thanks Jeanine
Stayed 1 night in Jan 2024

2/10 Terrible

Kathryn, Montecito

Travelled with family, Travelled with pets
Disliked: Staff & service
Booked this hotel for my nephew because they allow pets. Wouldn't accept cash for the pet deposit and my nephew doesn't have a credit card. Never got into a room and now they refuse to refund the payment.
Stayed 1 night in Jan 2024

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Super friendly front desk!
Stayed 1 night in Jan 2024

10/10 Excellent

Hal

Very friendly staff. The property inside and out was very clean and well lit. Also was priced fairly.
Stayed 1 night in Dec 2023

8/10 Good

Sadie

Travelled with group
Liked: Amenities
The hotel is new and nice. The only thing is, it is right next to the freeway with trucks driving by all night long. If you stay here I recommend staying on the top floor so you can get some sleep!
Stayed 1 night in Dec 2023

2/10 Terrible

Tera

Travelled with family
Disliked: Cleanliness, staff & service, amenities
If you live in a 30 mile radius they won’t let you rent from them.

10/10 Excellent

Deleshio

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Great
Stayed 1 night in Dec 2023

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Stayed 1 night in Dec 2023

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

4/10 Poor

Monica

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Lori

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job
This is the 4th time ive stayed at this hotel for work and everytime the service and hospitality is great, will continue to stay here in the future
Stayed 1 night in Dec 2023

10/10 Excellent

Vonnie, Camden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room is super nice and clean.
Stayed 1 night in Dec 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was great. The staff was friendly, breakfast was good, and the room was very clean and quiet. I will stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Jerris

Business traveller, Travelled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
The rooms are spacious and clean, and the staff is so friendly. Kim and Jensen were so sweet with our dog we were traveling with. Breakfast was great with lots of options!
Stayed 1 night in Dec 2023

6/10 Okay

Ovadiah

Liked: Staff & service

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Upon arrival and checking in, they sent us to the wrong room by mistake. The front desk gave us keys keys that opened the door. The staff then rented the room to another person. The other person was able to use their key to come into our room while we were sleeping. The other party complained so they comped their room and not ours. There was very little toilet paper in the bathroom, the room phone didn’t work, and there was no coffee in the lobby during breakfast at 8:45am. Very dissatisfied with the overall stay at this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than the Wyndham Garden Inn in Tallahassee. We really enjoyed our stay I. Jonesboro
Stayed 1 night in Dec 2023

6/10 Okay

Braxton

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Need better housekeeping. Never got new sheets. Never got new towels. No one cleaned the room.
Stayed 1 night in Dec 2023