Reception

Reviews of Artz Hotel Johor Bahru

3 out of 5
Artz Hotel Johor Bahru
15 Jalan Bestari 12/2, Taman Nusa Bestari, Skudai, Johor Bahru, Johor

Reviews

5.4
Rating 10 - Excellent. 4 out of 59 reviews" "
Rating 8 - Good. 14 out of 59 reviews" "
Rating 6 - Okay. 17 out of 59 reviews" "
Rating 4 - Poor. 11 out of 59 reviews" "
Rating 2 - Terrible. 13 out of 59 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Stayed 1 night in Jul 2023

2/10 Terrible

Mageswaran

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Jia Yin May

Stayed 1 night in Dec 2022

6/10 Okay

Jelaine

Travelled with family
Liked: Cleanliness, staff & service
Take note of the check in time. The reception will close. Luckily we managed to get our room access card after calling them.
Stayed 2 nights in May 2022

10/10 Excellent

CHUNG PONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with Great Value
Nice location with short distance to Legoland. The heater was spoiled after checked in, but once I informed the reception, they done repaired it in the shortest period. Everything was okay except parking payment could be a problem for working days.
Stayed 2 nights in Aug 2020

8/10 Good

Gary

Liked: Room comfort
Average !!
Average and acceptable , no high expectation while paying this low rate of room chargers
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Siva, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Worth for money
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spacious room for a family of 4. Parking lot right in front of hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room
Stayed 1 night in Sep 2018

2/10 Terrible

nur, cheras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not look like in the expedia web
Bad Service and the facilities in the room is different from what is in the web expedia stated.
Stayed 1 night in Jun 2018

8/10 Good

Saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Wash room has no lock provision, We were surprised.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The toilet door could not be closed.
The room was decorated beautifully. However there is stain on my bedsheet which I believe it was not wash properly. The toilet door could not be fully closed which kind of disturbing especially when people is doing ‘business’ in there.
Stayed 1 night in Dec 2017

2/10 Terrible

Ronald

Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioning is horrible
The hotel check in is strictly 2pm and not allowed to be any earlier if not need to top up. The room was an average but the shower water pressure is low and the air conditioning is not strong at all.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Noisy music from downstairs old wine bar until morning 5am...totally can't sleep.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is dirty,very noisy downstairs as it's near to a bar . The noise can last till 5am!

8/10 Good

VICHITHRAH

Liked: Staff & service, property conditions & facilities, room comfort
good

2/10 Terrible

WONG

Disliked: Cleanliness, property conditions & facilities, room comfort
As not what I expected
The floor is so dirty. The room is dusty. The room design is not the same as I saw from internet.

2/10 Terrible

YONG SENG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience .
Booked the hotel two hours before we drove over. The service staff at reception desk were casually dressed and told us that they don't have our reservation in their email box. I called Hotelclub hotline and spoke to a helpful staff on the other side but the line was cut before she could get all my details. Finally the email arrived in hotel mail box. Paid RM$50 deposit and collected the key. The stairway had a bad stench. Inside the room, toilet roll had only 20cm left. Wifi was not connected to the internet. The bath room floor and walls had scum from ages ago. We checked-out after 45 minutes of occupancy.

6/10 Okay

Leong Sze

acceptable
acceptable

8/10 Good

Catny, Selangor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it's a nice hotel to stay
The room is clean and simple. Feel comfortable staying in this hotel and have a great experience in here. The staff is very friendly and good in communication. They also patient in explaining every question that I had asked using bad emotion. Overall, it is a very nice hotel to stay and will surely come back to this hotel for next trip.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

CHEE KEONG

Liked: Cleanliness

4/10 Poor

Tong Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

WeiLing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stat
Not worth to pay although room is big, there's a weired smell inside the room, even the pillow also got smell, this is the first and the last time i stay in this hotel.

6/10 Okay

Tai

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Lisa

8/10 Good

Lisa

Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
decent
Overall, it is a decent budget hotel. Everything is fine besides customer service, there was no one at the counter when i arrived around 9pm that day.

8/10 Good

Josita, Johor Bahru

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Bukit Indah area
A very impressive hotel from outside.Very helpful staffs&friendly!Book 2 rooms Fsmily Premier Suite..but the minus point is the room located af 3th floor&it's not easy for small children&elderly to climb up&down to the room with luggages coz the hotel don't have a lift service.Overall its a good boutique hotel in Bukit Indan area.

4/10 Poor

Jose de Jesus, Austalia

Disliked: Cleanliness
It okey, but had no lift

8/10 Good

WAN AZFURAINNI, Kuantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miss
It was good

2/10 Terrible

THOO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Short stay
The room was not so clean, have to get the staff to get rid of some sand on the bed. Staff services was good.

4/10 Poor

SHAFRI, penang

Disliked: Staff & service, property conditions & facilities, room comfort
family room with window
We booked family room with window.. but no point. the window cannot be open because the glass panel at the outside block all the view..

6/10 Okay

Ronny

10/10 Excellent

Geric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SITI AISHAH

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Worth the value
It was worth the value.. Will stay here again

6/10 Okay

Resh, KL

Disliked: Staff & service, property conditions & facilities, room comfort
Namely 3 Star But No Lift
Hotel provide extra single bed with charges but no bed frame, no lift in this hotel, WiFi coverage useless, no internet at all from our room.

6/10 Okay

traveler, K.L

nice hotel close to legoland
nice location and suited with the price. minimal hassle to check in and wifi is available.

8/10 Good

Chin

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Min, Kemaman, terengganu

Disliked: Staff & service, property conditions & facilities
The place is strategic.
Good condition area, but inside hotel if doing dinner room more complicated. .. wifi must to update and on every time... in my experience so enjoy via that hotel... good hotel thank you

6/10 Okay

Dilipa Bilikere, Ang Mo Kio, Singapore

OK for a night stay
Not too bad or good. - Most of the rooms does not have windows. Even if there is one, you will not be able to open glass. - No lifts. so, if you got a stroller with kid, help yourself if room boy is not available. - Wifi was not working in my room. Not sure about other rooms. I felt stay for S$50 a night is expensive for this hotel. Staff is friendly. If you do not have any other options. Go for it

6/10 Okay

Verified traveller

Good location
Business stay but neighbourhood quite noisy at night