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Reviews of Ranbanka Palace

4 out of 5
Ranbanka Palace
Circuit House Road, Jodhpur, Rajasthan

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 5 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 4 out of 47 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

sandeep

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bathrooms were not up to date. Some efforts needed.
Stayed 1 night in Dec 2023

10/10 Excellent

VINIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Emmett, Savusavu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very unique, historical place. A beautiful palace owned by the royal family of jodpur.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good; musical performances in the outdoor courtyard during dinner was great. Staff was courteous and efficient. No elevator in the main heritage building.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Andrew

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
MGMT was very bad. Maneger was not customer frindly.
Stayed 2 nights in Nov 2019

4/10 Poor

Carolina

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Disappointed
I was disappointed by my stay at Rabanka Palace for several reasons. There was a wedding going on which meant that the staff didn't have any time for other guests. When asked about the pool and other services we were assured that we would have access despite the wedding, however, there was set-up going on the whole time with furniture being moved right by the pool and electrical equipment by the pool shower which made it impossible to use for safety reasons. I wish they would have been honest about this as the main reason we chose the hotel was the lovely picture of the pool. Finally, our room smelt like mould and was nothing special. The shower was good. The breakfast was good. Happy I was only there for a night.
Stayed 1 night in Nov 2019

10/10 Excellent

Jonathan D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2018

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, rooms are big!
Very good service and rooms are very big!
Stayed 1 night in Jun 2019
Response from M A Syyad on 29 Jun 2019
Dear Guest, Khammaghani, We are delighted to hear that you had a wonderful time with us. Thank you for taking out time to share the valuable feedback of your stay at our property. I am extremely glad to note that our team exceeded your expectation. Our endeavour is to recreate the famed Marwar hospitality and to extend it to our guests. We look forward to welcoming you back at Ranbanka Palace, Jodhpur. Warm regards, M A Sayyad, General Manager

10/10 Excellent

Laurelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful heritage hotel for a wonderful price.
Spectacular heritage hotel just minutes from the heart of the old city. Quiet, beautiful, clean. You feel like you have stepped into a merchant ivory film. The food was great too.
Stayed 1 night in Mar 2019

10/10 Excellent

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort
Warm welcome, excellent service, very comfortable room and delicious food. Magical heritage property.
Stayed 2 nights in Dec 2018

8/10 Good

Veena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Royal Service Apartment
My wife and I booked a “Royal Service Apartment.” On the Hotels.com website it is the most expensive option and is described as 2000 sqft apartment with a king size bed, balcony with city views, and all the amenities that one would correlate with “Royal Service.” Upon arrival, everyone seemed confused that only my wife and I were checking in. The front desk then proceeds to give us four sets of keys. Then, they take us to our room. The Royal Service apartment was outside of the Ranbanka Palace grounds. We were taken to an unfinished apartment complex near the highway and train station. The Royal Service apartment is the most expensive because you are paying for a subpar 4 bedroom apartment. The noise from the highway and the train station made it impossible to sleep or get any rest. I immediately brought this misunderstanding of a “Royal Service Apartment” to the attention of management. They told us that there were no other rooms available and that they couldn’t refund the money. The next day they put us in a regular room, gave us a discount on one dinner at the restaurant, and sent a bottle of wine to our room. This was nice, however, it did not offset the cost discrepancy of the service we received for what we paid. We got ripped off from a fraudulent description of their “Royal Service Apartment.” Luckily, Hotels.com refunded some of our money and were very cordial about our issue. Beware! We had no other issues in India!!!

4/10 Poor

Dr. Suchet

Disliked: Cleanliness, staff & service, property conditions & facilities
Heritage at its “Lowest”
Poor heritage hotel I thought with the ratings here, it will be worth a stay. But what I got was poor service ( every time you gotto call them 4 times to get deliver water in the room) No one asks for any help with luggage during checkin. There was no pool access, they said its because of wedding there, but then they consider no perks for the hefty price paid by the customer while they limit the amenities. Below average breakfast buffet (Its better at any average hotel). Poorly maintained ambience not just with the perspective of the claimed heritage property, but in general cleanliness as well. This property is not worthy of more than Rs 2500-3000/night. Your money and time doesn’t deserve to be wasted here.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Heritage building
The building is a heritage building, formerly a palace. The grounds are beautiful. There is a spa, and at night, there is a group playing traditional music while you dine al fresco under the stars. I stayed in the palace wing and found it rather old. The management should upgrade the toilets and change to modern lighting. Then the hotel will be truly magnificent. There is new wing around the courtyard which was completed in 2000 which should be newer. i like the location of the hotel. It is next to a very luxurious hotel Which practically shares the same building! There is also a row of classy shops and restaurants within walking distance, so there is sufficient dining options for international visitors.
Stayed 2 nights in Jan 2018

10/10 Excellent

Myles, Evanston, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Perfect stay, great restaurant. Highly recommend to all prospective visitors to Jodhpur.
Stayed 2 nights in Nov 2017

10/10 Excellent

Hoi, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice heritage hotel
If you want calm and clean room after Jodhpur sightseeing, this one is for you. We stayed one night here and everything was perfect. Thali in this hotel's restaurant is best I ever had.

8/10 Good

Achint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to visit again
Had a great stay. The staff was curtious and prompt. Rooms were specious and clean. Loved the live music during dinner which added to the already great ambiance.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds
We stayed in this hotel for one night. The rooms were spacious, well kept and had all the amenities required. The outside restaurant was beautiful and had a great ambience. There was live peaceful music during both our evening meal and breakfast. We spent the whole of the second day relaxing in the grounds of the hotel. There are plenty of places to relax whether you want to be around people or not.

6/10 Okay

K S

Liked: Cleanliness
Disliked: Staff & service
Great location. But poor service. Average breakfas
Average

10/10 Excellent

jugnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old world charm hotel with a nice courtyard
Ranbanka Palace is a great hidden under-stated hotel. We enjoyed staying here more than another 5 Star property in our trip to Rajasthan. It has a lovely courtyard with live music played during break-fast and dinner. If you are not too fussy about 5 star luxury this hotel is great for its price. The pool and the lawn is great as well.

2/10 Terrible

Kate, Melbourne, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
We stayed in a room on the first floor, with the verandah overlooking the courtyard, which was very nice. However, that was the only nice thing about this hotel. Each afternoon the smell of sewerage filled the bathroom; some light switches didn't work; the hairdryer didn't work; very basic toiletries in the bathroom; the window overlooked a service well; the stairs to the first floor are just plain dangerous. The reception staff are extremely arrogant and rude. I felt like they believe to be professional you need to be cold and rude; an occasional smile would have been nice. The courtyard restaurant was lovely and the food we had was very good; although the breakfast is very basic. Overall, if you are absolutely stuck and have nowhere else to stay, you will survive a stay here; but I would avoid this hotel if at all possible.

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Very lovely hotel with excellent room. Only comment is that breakfast was a little slow on service

10/10 Excellent

Krishnaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good property

8/10 Good

Shalabhh Khanna, Gurgaon

Liked: Cleanliness, staff & service
Nice property and well kept.
The overall experience was good except that the Breakfast they serve should have more variety and should include healthy food whereas the focus was more on fried stuff.

8/10 Good

Susan, Lonesome traveller out to see the world

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jodhpur Hotel
Overnight stay in on return from Jaisalmer on route to Udaipur this quaint hotel well located offered all the basic facilities large rooms good sized swimming pool and relaxing surroundings not enough time to enjoy.

8/10 Good

Gulraj, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent Heritage Hotel with all facilities and good service.Large rooms,Good interiors

2/10 Terrible

Ceejay, Delhi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Careless management
Overall, a disappointing stay. The room [125] had a door bell which did not work. The bathroom door did not have a hook to hang clothes. The toilet paper was cheap; non-absorbent. The room did not have a socket to charge my mobile phone. [I had a two pin charger]. Finally located a socket in the bathroom - but the charger would foul with the switch! Result - the phone wont charge! The room had a "power saver" switch so that the customers could take the "key" and switch off the lights every-time they left the room. The switch was permanently kept ON! I can add few more points...but whats the point?

6/10 Okay

Utsav, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nearby to prime areas of attraction
One complaint. Food was not that good. Snacks (Chicken Burger) served was stale and of poor quality

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Be aware very poor hotel, disappointing experience
No hot water, internet in room didn't work, which was the reason we chose this hotel. They lost my laundry, no apology, when I chased it they didn't return my calls. Forget to make a dinner booking for me at an outside hotel. Snails respond faster to requests then this hotel's staff. Extremely disappointing experience from a pricey heritage hotel, expected better. I definitely WOULD NOT recommend this to anyone, unless you want to experience pure frustration.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel!
Stayed 3 nights in Nov 2023

6/10 Okay

Silvana

Liked: Cleanliness
Disliked: Room comfort
El hotel es bueno, nada extraordinario... no lo recomiendo por donde esta ubicado (un caos de trafico y mal olor) y los precios del spa altos
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem ruim pelo preço.
Hotel aparentemente bonito porém quarto sujo. Sujo mesmo! Café da manhã ruim e comida do restaurante também ruim. Em pleno inverno tivemos que pedir para esquentar a água do chuveiro e o ar condicionado não aquece. Serviço ruim, atendimento ruim também. Não chega perto de um hotel 3 estrelas.

8/10 Good

Sabrina

Liked: Staff & service, room comfort
Fint hotel til prisen
Vi havde to gode nætter på hotellet. God pool og haven og bygningerne er rigtig fine og historiske. Værelset har en god størrelse med god wifi. Lidt gammelt og lidt slidt, men samlet set fint. Morgenmaden var også fin, især hvis du er til indisk morgenmad. Utrolig dårligt at man ikke kan få gratis vand til morgenmaden - det skal du betale 115 rupees for. Beliggenheden er lidt uden for centrum, men du kan gå en tur og finde et par spisesteder, og ellers så tag en autorickshaw til downtown. Vi kunne godt vælge dette hotel igen, hvis vi nogensinde besøger Jodhpur igen.

4/10 Poor

seb, france

Disliked: Cleanliness, staff & service, property conditions & facilities
plutôt décu: piscine en entretien, restaurant moyen et service tres long, chambre plutôt triste, la salle de bains est correcte.

8/10 Good

Bert et Bri, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel agréable
Les chambres donnant sur le jardin sont agréables (celles de l'annexe donnant sur le parking sont très médiocres et sales). Jardin et piscine bien entretenus. Petits déjeuners pas à la hauteur de l'hôtel.

10/10 Excellent

René S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast ein Palast
Obwohl ich nur für eine Nacht buchte, hat alles perfekt gestimmt. Ich würde diese Hotel wieder buchen und kann es wärmstens empfehlen.

10/10 Excellent

Saichi, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くでリラックス
一人旅だったんですが、最後の宿泊だったので、多少いいホテルに泊まろうと思い予約しました。 3つ星でしたが、値段の割にかなりいいホテルで、星が4つで良いのでは？、と思います。 長期滞在に向いてると思います。

6/10 Okay

thomas, Mont-ras Spanien

Liked: Staff & service
Disliked: Room comfort
ranbanca hotel in jodhpur
Das Hotel hat sehr schönes Swimming pool.Die Zimmerausstattung ist veraltet und der Komfort mittelmässig.Es ist nicht für kältere Monate zu empfehlen, da keine Heizung vorhanden ist.Bedienung sehr freundlich.Das Essen nicht so gut.Ich empfehle das daneben gelegene Hotel Ajit Bawhan.Etwas teurer aber zehn mal besser!

10/10 Excellent

Anne, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BEL HOTEL
Hôtel magnifiquement intégré dans le paysage, aucun vis à vis, paisible. Très beau jardin avec possibilité de dîner dehors (musique et spectacle de marionnettes). Chambres spacieuses et salles de bain très agréables. A recommander Seul bémol le buffet du petit déjeuner qui pourrait être plus varié