From the time we entered the property and were greeted with garlands and refreshing drinks, to the staff that checked us in, our experience was amazing. The check in and check out staff was very accommodative, extremely polite and it seems that for years the Taj group seem to have a promise - if something isn't right we will go lengths to make it right. At the restaurants again, the meals were delicious and service exceptional. We happened to one of the senior people know at breakfast that we were leaving for Jaisalmer after and he made us a snack pack for the road as he said your daughter hardly ate and she may get hungry. That's caring!!
Comment from Hotel Management
09-Jan-2017 by General Manager, Hotel Management
Thank you for sharing your wonderful feedback on Hotels.com. It was a pleasure to have you with us at Vivanta by Taj - Hari Mahal, Jodhpur, and I am very happy to know that we lived up to the rich tradition and legacy of Taj Hospitality.
We are truly gratified to learn of your heartwarming appreciation of our hotel, the rooms, and our colleagues, whose warm, caring, courteous and personalized services made your stay memorable.
It is very fulfilling for us to provide our guests with a holistic stay experience, and we are glad that you liked the welcome experience and the convenience of our proximity to the city, and its attractions.
Taking utmost care of our guests is the essence of our hospitality, and we are delighted that our efforts have been appreciated by you, particularly with the refreshments provided to your daughter for your journey to Jaisalmer. I am so glad that my colleagues were sensitize and perceptive here.
Once again, thank you for your visit and feedback, and we look forward to a future opportunity to be of service.
Wishing you and your family a Happy New Year.
With best wishes and regards,