Ratings based on 56 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Best hotel and superb staff for Jodhpur.

Posted 20-Dec-2016
This is a grand hotel, from entrance to reception to wall paintings to room, everything is grand and huge. Welcome is done with Indian style garlands (unique experience for hotel) and nice welcome drinks. No queue is required for check-in as hotel staff would come and take care of things. You will find huge doors and palace like structures and beautiful huge wall paintings. Near swimming pool they have evening local entertainment like folk dance , magic shows and puppet show. Rooms are overall clean but I would expect more in this area. I was given twin bed room and after found room wasnt clean as per my expectations they moved to another room and there onward my experience with staff and service was EXCEPTIONAL. My kids received 2 small cakes with their names written on it, next day I got anniversary cake, next day received 2 small camel figures and special Rajasthan local pens for kids. (Thanks to Sree) Hotel managers Mr.Vijay and Keshav were fabulous. They packed special food including rolls, sandwiches, fruits , juices , chips and brownies for travel on last day. Literally 6 guys took my luggage to car. It was personal care. EXCELLENT & EXCEPTIONAL.
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Very nice property amazing staff.

Posted 20-Dec-2016
Pros: Everything.
Cons: Nothing - its great
Location: All attractions are within a few minutes drive, location is great.
From the time we entered the property and were greeted with garlands and refreshing drinks, to the staff that checked us in, our experience was amazing. The check in and check out staff was very accommodative, extremely polite and it seems that for years the Taj group seem to have a promise - if something isn't right we will go lengths to make it right. At the restaurants again, the meals were delicious and service exceptional. We happened to one of the senior people know at breakfast that we were leaving for Jaisalmer after and he made us a snack pack for the road as he said your daughter hardly ate and she may get hungry. That's caring!!
Comment from Hotel Management
09-Jan-2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your wonderful feedback on Hotels.com. It was a pleasure to have you with us at Vivanta by Taj - Hari Mahal, Jodhpur, and I am very happy to know that we lived up to the rich tradition and legacy of Taj Hospitality. We are truly gratified to learn of your heartwarming appreciation of our hotel, the rooms, and our colleagues, whose warm, caring, courteous and personalized services made your stay memorable. It is very fulfilling for us to provide our guests with a holistic stay experience, and we are glad that you liked the welcome experience and the convenience of our proximity to the city, and its attractions. Taking utmost care of our guests is the essence of our hospitality, and we are delighted that our efforts have been appreciated by you, particularly with the refreshments provided to your daughter for your journey to Jaisalmer. I am so glad that my colleagues were sensitize and perceptive here. Once again, thank you for your visit and feedback, and we look forward to a future opportunity to be of service. Wishing you and your family a Happy New Year. With best wishes and regards, Vijay Shrikent General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Nov-2016
Plan to stay here when you wish to visit Jodhpur. You shall not regret. Plan to stay for more than one day. It's more recommendable. Spare some more time in the hotel to do activities other than seeing jodhpur. It would be refreshing
5out of 5
Recommended
for Everyone
by A verified traveller from Portland Oregon. USA

Very Satisfying stay

Posted 07-Oct-2016
Pros: Spacious rooms, buffet breakfast, live entertainment, courteous staff
Cons: Pipe fixtures in rooms were old and not working properly.
Location: Very good location. We used uber to get around. All the major attractions are near. The mehrngarh fort is the best attraction of all. Engage a guide
We enjoyed our stay here. The buffet breakfast was very good. The hotel is very spacious as it is a palace converted into a hotel. Staff are super nice and helpful. The only thing that could have been better is all the plumbing inside hotel looks old so taps and faucets were not working properly. Everything else is excellent. Don't miss the Olympic sized swimming pool.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Sep-2016
Pros: Recreation room for kids really kept them engaged and busy.. very well maintained
Cons: Room service is really bad.. very slow.. avg. wait time is 20min. .
Heritage property.. Nice rooms, decent breakfast. Try to go in for pool facing room that too with balcony for optimum experience.
4out of 5
by A verified traveller

Hotel bien situado limpio y cómodo

Posted 20-Sep-2016 on Hotels
Muy agradable
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2016 on Hotels
3out of 5
by Deepak from india

Oh taj

Posted 20-Aug-2016 on Hotels
I am a great fan of Taj Hospitality but this time it was very disappointing specially food and service in restaurant. We took dinner and breakfast but both were not up to the mark and with poor service too. As bridge nearby is under construction so it was noisy too. Plus is swimming pool. To my great surprise they charged for some items which were not used by my kids in the other room. I have so many fond memories of Taj at Maldives, Kumarakom, surajkund and so many places but this time it was not like Taj.
4out of 5
Recommended
for Business Travellers
by A verified traveller from Nairobi, Kenya

Reasonably priced, seven hotel

Posted 10-Aug-2016
Pros: - Price point - Staff were super friendly - especially the doorman and dining room staff
Cons: - Letting all taxis (especially Uber's in) - Better signage during construction
Location: - It's close to the airport, but the current road construction out front makes it hard for taxi / auto rickshaw drivers to find it, or reluctant to go
- Great hotel for business travellers to Jodhpur - For that serenity, it's a little out of the way but worth it
5out of 5
by Anisha from Philippines

Excellent hotel - taj vivanta, jodhpur

Posted 28-Jul-2016 on Hotels
excellent service! they decorate our bed with petals as we mentioned that it was our honeymoon. staff was very welcoming and accommodating to all our requests