I arrived to The Kotti Heritage already late and was welcomed with a friendly smile and a necklace of flowers. Later on, in my room I felt sick. I was in pain and after a while I decided to call reception, This was one of those times in life that we never forget because getting the right help when you really need, in a foreign country, goes much higher than simply getting good touristic information or a good breakfast buffet. The people from the reception, namely Jay Pracash (I don't know if this is correctly spelt!), promptly provided a solution and took me in his bike to the nearest hospital, where I arrived in terrible pain. He accompanied me through all the complicated Indian process of hopital admission, he bought the the injections and tablets the doctor prescribed and took me back to the hotel, taking even care to clarify the prescription for me and explain how I should take my remaining medication. There is no way I can thank him enough for all this.