Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
40% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

Run down hotel.

Posted 11-Feb-2016
Spa non functional. Restrooms poorly maintained. Need to do up the hotel from an interior point of view
4 out of 5
by A verified traveller

value for money

Posted 18-Nov-2015 on Hotels
far from the city but great value for money
5 out of 5
by Mitul T.

Awesome Family Trip

Posted 13-Sep-2015 on HotelClub
Awesome Family Trip must visit good friendly staff
1 out of 5
by A verified traveller from london

Please choose somewhere else

Posted 31-Dec-2014
Pros: Nothing.
Cons: See above. Everything, cleanliness, staff visibility and attitude, food, rooms, beds.
Location: 20 min drive from old town. Better off staying in a haveli there or try the new welcome hotel.
Booked at last minute. Possibly the worst hotel I've ever had the misfortune to stay in, which was surprising given recent good reviews. At checkin requested rooms not available. 'Upgraded' to an executive suite. Bed linen had black stains on. Large stains over carpet. Entire bathroom smelt of urine. Bed most uncomfortable with springs raised. Terrible nights sleep. Felt like room had not been used and cleaned for some time. Regular room, which companion stayed in, although devoid of character had a comfortable bed and clean bathroom. Noise travels through rooms and along corridors. Could hear tv and conversations word perfect. Internet didn't work even though paid premium. One day told Internet connection broken so understandable but does not explain previous day. No taxis or cars available for 45 minutes, tricky when hotel is 20 min drive from town. Staff, that we could see which was rare, were uninterested save for Rajeeta on reception who tried to help and was the saving grace at times. Strange things like no welcome information in room at all. So did not know what number to dial for reception. Button for in room dining didn't work. Was told they do not put telephone numbers in rooms. Veggie club sandwich was in fact overpriced and inedible pea and mayonnaise sandwich. Plates of food were left in corridors for over 7 hours. Hotel looks lovely from outside but rooms and staff let it down. A complete waste of money.
4 out of 5
by Biswanath Das from Kolkata

Comfortable stay & good service....

Posted 06-Oct-2014 on Hotels
The stay was very comfortable, all the staffs were professional. Only thing i did not like was the bathroom, every time we took shower the entire bathroom floor used to get full of water and little slippery. Other than this small issue our stay was excellent.
4 out of 5
by MinerNiner from Bangalore, India

Great weekend!

Posted 28-Aug-2014 on Hotels
Had a great weekend ... hotel was a nice getaway, staff was attentive and polite, and food was good. thanks Gateway!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Mar-2014 on Hotels
5 out of 5
by ginni from new delhi

Fantastic Service

Posted 10-Jan-2014 on Hotels
Great hotel, exemplary service.
5 out of 5
by A verified traveller from Kota

Great Hotel

Posted 19-Aug-2013 on Hotels
Excellent hotel with courteous staff. Beautifully made.
1 out of 5
by Miguel from NL

Mixed to negative feeling

Posted 25-Jul-2013 on Hotels
+: staff at reception gave warm welcome and free upgrade to larger room for both rooms +: hotel driver very friendly, told lots about city and knew his way around well, also as regars the off-beat spots -: staff just refuse to call outside cab for you. They talk / force you into using hotel transport at much too high price -: place is in bad repair. Especially the (fake) wooden floor in the corridors look like they had been flooded and never replaced after that -: way outside city centre I would not return here on second visit to Jodhpur. Vivanta (by same Taj Group) is much better value for money, even at twice the rate