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Overview of Heleni Hotel

Photo gallery

Featured image
32-inch flat-screen TV with cable channels, pay-per-view films
32-inch flat-screen TV with cable channels, pay-per-view films
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Heleni Hotel

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationChurch of the Holy Sepulchre14 min walk
    Popular LocationDome of the Rock19 min walk
    Popular LocationWestern Wall20 min walk
    AirportTel Aviv (TLV-Ben Gurion)57 min drive

Choose dates to view prices

About this area

Jerusalem

In the city centre, Heleni Hotel is in a walkable area with good shopping. Western Wall and Damascus Gate are notable landmarks, and the area's natural beauty can be seen at Temple Mount and Mount Zion. Jerusalem Bird Observatory and Jerusalem Botanical Gardens are also worth visiting.
Popular Location

What's nearby

  • Ben Yehuda Street - 4 min walk
  • Ethiopian Church - 5 min walk
  • Church of the Holy Sepulchre - 14 min walk
  • Dome of the Rock - 19 min walk
  • Western Wall - 20 min walk

Getting around

  • Yekuti'el Adam Station - 16 min drive
  • Jerusalem (JRS-Malha Railway Station) - 22 min drive
  • Tel Aviv (TLV-Ben Gurion) - 57 min drive

Restaurants

  • Mike's Place Herzliya - 4 min walk
  • Barood - 4 min walk
  • Sakura - 5 min walk
  • Cafe Kadosh - 5 min walk
  • Tmol Shilshom - 5 min walk

About this property

Heleni Hotel

Jerusalem hotel in Jerusalem City Centre, walk to Ben Yehuda Street
A bar/lounge, a coffee shop/café and concierge services are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, a computer station and free newspapers are on-site. All 22 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
Heleni Hotel offers 22 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Jerusalem hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–8:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Malka Jerusalem
Hotel Malka
Heleni Hotel Hotel
Heleni Hotel Jerusalem
Heleni Hotel Hotel Jerusalem

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 2 out of 8 reviews
5 - Excellent 25%
Rating 4 - Good. 3 out of 8 reviews
4 - Good 38%
Rating 3 - Okay. 1 out of 8 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 8 reviews
2 - Poor 13%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

3.9/5

Cleanliness

3.7/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very fun and comfortable
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, a construction on the side road was very noise, but everything was good.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is charming and most conveniently located, one block off Jaffa Street where there are numerous options for dining/shopping and the light rail runs and a 5 minute walk to the Old City. The hotelier, Eli is extremely accommodating, assisting us with planning/booking day-long excursions. The hotel services are very good and the continental breakfast is a great way to begin the day.
Stayed 11 nights in Feb 2020

1/5 Terrible

Business traveller
Disliked: Staff & service, room comfort
OVERPRICED...not value for money
Stayed 2 nights in Dec 2019