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Reviews of Revere Hotel

3 out of 5
Revere Hotel
Kensington Place, St. Helier, Channel Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 173 out of 469 reviews" "
Rating 8 - Good. 215 out of 469 reviews" "
Rating 6 - Okay. 59 out of 469 reviews" "
Rating 4 - Poor. 17 out of 469 reviews" "
Rating 2 - Terrible. 5 out of 469 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, friendly hotel.
The hotel is apparently closing soon which is a shame because we loved it. It was a bit quirky and old fashioned but very clean. The staff were superb and very friendly. The bar service and food quality was good. The position was excellent, convenient for the local restaurants and bus station. You can easily reach it by bus from the airport too. We stayed for six nights with friends and we all had a great time.
Stayed 6 nights in Oct 2021

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in.
Very impressed with the service and cleanliness of the hotel. Breakfast was outstanding.
Stayed 5 nights in Sep 2021

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel perhaps a little dated excellent choices for breakfast though sometimes not as hot as it could be. Staff all vey friendly. Room very clean it is a 3 star hotel not a 5 star hotel.
Stayed 5 nights in Sep 2021
Response from Jason on 27 Sept 2021
Thank you so much for your feedback!

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Traditional hotel
Fabulous short stay in traditional hotel. Staff excellent. Room could have done with some talc but we booked a basic twin and it was very comfortable. Food and service in the courtyard restaurant was excellent
Stayed 3 nights in Sep 2021
Response from Jason on 27 Sept 2021
Laura, thank you so much for your feedback :)

4/10 Poor

Sue

Disliked: Cleanliness, property conditions & facilities
What a disappointment.
The picture’s displayed look stunning. Loved the old style look. When you see for yourself what it actually looks like it’s a real disappointment. Frankly, the whole experience was a real let down. My main concern was the boiling hot water when trying to have a shower. Unable to regulate the temperature. Not a place for elderly people, no lift, lots of rugs, lots of stairs with thick carpets. I do not recommend this hotel, waste of money.
Stayed 9 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OLD FASHIONED STYLE. VERY DARK , NOT ALOT OF LIGHTING.
Stayed 3 nights in Aug 2021

8/10 Good

Philip

Travelled with group
Liked: Staff & service
Very good staff very helpful and friendly.Good breakfast.
Stayed 3 nights in Aug 2021

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in characterful gem
The hotel is lovely - slightly quirky and full of character. Very convenient for town and the beach. The staff were very sweet and helpful. The only downside was not the hotel’s fault - we were there in the heatwave and the room was very hot at night. Also seagulls very noisy at night!
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in an ideal situation and the staff were extremely friendly and helpful. However the hotel itself is badly needing some renovation and refurbishment. This may not happen as it is understood that there are other plans for the hotel.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before soI knew what I was expecting to get on this visit.I would recommend this really lovely hotel to any of my friends.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2021

6/10 Okay

Nicola

Disliked: Cleanliness, property conditions & facilities, room comfort
Yucky room
An interesting building. Good breakfast. Our room (46) however was awful! Smelly and grubby with a very outdated bathroom with awful decor, grout missing from tiles, carpet filthy and to make things worse our room was not cleaned at all on the first day even though we had informed reception of our negative Covid PCR results at breakfast time. We were originally assigned a different room but when shown to it on arrival it had not been cleaned since the previous occupiers so there is obviously a problem with housekeeping. The pool area could be nice but again it was tired, grubby and well in need of tlc. We would not have used the pool even if the weather had been hot. We were given breakfast menus on arrival but these turned out to be wrong as I ordered the eggs with bruschetta and was given underdone toast on thin sliced cheap bread instead. The meal in Dorans was lovely and the staff there were good and attentive as was the bar staff. In hindsight we should have complained about our room and could maybe have been given another one which could have made our feelings of disappointment less. Certainly the room we were given was not worth the price we paid.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quirky slightly old fashioned but nice
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall history of the building we found most interesting and a very good hotel with very attentive staff
Stayed 6 nights in May 2021

10/10 Excellent

ANNE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent staff very helpful would recommend this hotel, will stay again , unfortunately our stat was cut short due to flights being cancelled we only had 7 days stay instead of 14
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is need of TLC but otherwise a good hotel and good location We ate in the restaurant and had a lovely meal
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

8/10 Good

Carol, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had original character and great personal service. It felt “local” and certainly was not like the chain hotels which are rubber stamped worldwide.
Stayed 9 nights in Feb 2020

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, room comfort
No Internet Access and hotel told me it is alway bad and yet you advertise it with free WiFi would like to speak to somebody
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Julie

Stayed 1 night in Feb 2020

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and hospitality
Stayed 2 nights in Jan 2020

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool.
Stayed 2 nights in Jan 2020

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome
This hotel has great character with its carved wood panelling and real fires. The bedrooms are a good size, and tea-making facilities are appreciated. The staff are excellent. The hotel is very well situated being close to the town centre and not far from the ferry terminal. There is a good choice for breakfast, with lovely croissants and pain au chocolate, fresh fruit salad, and full English.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Close to seafront & town. Breakfast very good.
Stayed 3 nights in Dec 2019

10/10 Excellent

StuartRetour, Medway Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed the whole atmosphere and the quirkiness. Yes ,the room and en-suite were a bit tired.(what would you expect in a 1700 built hotel!!!! Felt like a castle. Great service and breakfast was awesome. Will be back on regular basis. Lovely wood fire and seating around. Stuart and Jan
Stayed 3 nights in Dec 2019

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Restaurant first class, property as a whole could do with an upgrade,brightening up,bit too dark in most areas
Stayed 3 nights in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
spent a weekend visiting Jersey this hotel was ideal for me just out of town centre, quiet,comfortable ,clean. only problem in St Helier is parking i stayed over sat-sun night, town centre multi storey free after 5 in evening and free all day sunday. a good base for me to explore island.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main restaurant wasn’t open but the alternative was good food
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average ok for a short brake. Breakfast very good including in hotel price but evening meals expensive.
Stayed 4 nights in Nov 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only disappointment
Only fault was the tv . 32 inch screen but reception so poor picture kept breaking up.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The public rooms were decorated in an individual and interesting fashion. It was great to see open fires going most of the day.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very nice. The staff were happy to help and go the extra mile. Breakfast was varied and very tast. The courtyard restaurant prpvided an excellent dinner
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A reasonable location, good food and a nice ambience. The hotel could do with some renovation.
Stayed 2 nights in Oct 2019

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Oct 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An hotel with a lovely vibe. Ideally situated closeto the centre od st Helier and so convenient for catching buses. The food in the restaurant and the bistro was excellent. Lovely staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Carol

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Amanda, Sutton, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was the reason we chose this hotel and we were not disappointed. We loved it! All of the staff were very friendly and the breakfast choice was very good. The hotel was very conveniently situated. We would stay here again if we came to Jersey.
Stayed 7 nights in Jul 2019

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chaming, Friendly, Convenient
Well-located near Liberation Square. Included breakfast very good. Staff are very helpful and friendly. Congenial bar. Restaurant on site (though closed Mondays and Tuesdays). On those days, reserve dinner times at nearby restaurants as they are packed. Charming historic hotel with comfortable rooms. Laundry service available.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the front and it was very noisy, late at night and early morning. No simple info in the room regarding pool use, brakfast times and menus etc. Front desk staff are superb, but breakfast waiting on staff ranged from really good to totally useless.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Most of the staff were very friendly and professional (tony and the pregnant lady at breakfast), however the odd few should know that there is a fine line between a sense of humour and actually being quite rude.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history, quaint Ness of the property it was close to amenuties
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very unique hotel lovely and quaint does need a bit of updating in some areas lock on bedroom door was loose although very clean need to replace pillows (pillow covers fine but pilliws a bit discoloured ) Breakfast was excellent plenty of choice andvery filling. Staff very welcoming.
Stayed 2 nights in Aug 2019