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Reviews of Chateau La Chaire

4 out of 5
Chateau La Chaire
La Vallee de Rozel, St. Martin, Jersey

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 60 reviews" "
Rating 8 - Good. 18 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, superior room was excellant with jacuzzi bath. Room very clean and staff very friendly/approachable. Would definitely recommend this hotel to anyone looking to stay at Jersey.
Stayed 4 nights in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic property nestled in a sub-tropical valley in Jersey - great service at check in, good pub down the road for dinner (if you arrive on a Tuesday like we did and the restaurant in the hotel wasn't open) - the balcony on our room is great, and the hotel is quiet. Be aware that if you book through Expedia, the rate doesn't include breakfast, whereas if you book through the hotel it does - but you'll get a better deal on the room itself if that doesn't bother you.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet well run old country hotel within a short walk of Rozel Harbour. Very friendly and welcoming staff added to the enjoyment. Excellent breakfasts Note if limited mobility - Limited parking next to hotel and no lift
Stayed 4 nights in Jun 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend stay!
We were in Jersey for a friend’s wedding. Having never been to the island, Chateau La Chaire was a wonderful base for the weekend. The staff were very friendly and attentive, the hotel was impeccably clean and the breakfast each morning was delicious. The hotel is in a beautiful valley in the north of the island, a short walk from the lovely fishing village of Rozel. I would highly recommend the hotel for anyone visiting Jersey.
Stayed 4 nights in May 2023

6/10 Okay

Lorna

Travelled with partner
Liked: Staff & service
Nice breakfasts and bed was comfy Very old property that is probably best suited to those who like a very old fashioned building and facilities. We felt quite claustrophobic surrounded by tall trees with no views
Stayed 4 nights in Mar 2023

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely room & delicious food. Highly recommend.
Stayed 2 nights in Nov 2022

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel of culture.
Stayed 3 nights in Oct 2022

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2022

4/10 Poor

Wren

Liked: Cleanliness
Disliked: Staff & service, room comfort
Aspirational rather than factual claims
The time is well past when everything can be blamed on Covid! Much of what we read both ahead of booking and after arrival is most kindly described as aspirational rather than factual. ‘Set in 81/2 acres of gardens’ would be better described as ‘set in 81/2 acres of impenetrable wilderness’. A superior room is not one in the eves with less than full height ceilings over much of the room, where even someone who is not usually vertically challenged has to be careful not to hit their head on approaching the room. ‘All rooms have a bath …’ may be literally correct, but one does not expect, or appreciate, finding the bath actually in the bedroom. ‘All rooms have trouser press and hairdryer’ is hardly a noteworthy point these days, being a basic requirement, but actually our room had no trouser press. It did have a hairdryer, but the only electrical socket was at the opposite end of the room from the only mirror. There were two electrical sockets next to each other near the mirror, but both only had USB connections – six in all! The room fridge was not stocked and there were no newspapers in the drawing room, both as claimed in the amenities file. The hotel information files had not been updated. We were disappointed that the hotel kitchens were closed, but the hotel owned pub was fine. The breakfast room was overcrowded and the one waitress had difficulty coping. I'l leave it there. We have written along these lines to Hatton Hotels.
Stayed 3 nights in Jun 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The fabric of the hotel is really nice but small details let it down a bit. I received an email a couple of days before arrival to say the restaurant was closed, a bit dissapointing. The postcode for the hotel takes you to the middle of a field miles away, another couple just arriving had the same issue. Because of the delay in arrivinv there was no food available, the receptionist made up some scones that werent particularly nice anx charged us over £17 for the privilege. The mattress was worn and uncomfortable. A problem jn the kitchen meant no cooked breakfast on the last day. Frankly its not worth the high price
Stayed 3 nights in Jun 2022

10/10 Excellent

Ginny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a beautiful Arts and Crafts styled house on a very quiet lane surrounded by beautiful if a bit overgrown wooded area. The staff are really friendly and accommodating and were always on hand to help.
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel with exceptional staff and fine dining at dinner and breakfast. It is very quiet and in a beautiful location. We intend to visit the nearby Durrell zoo on future occasions and would. aim to stay here again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mary K

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Even the top floor rooms are spacious and charming. The food was delicious, the staff was so amazing! I highly recommend this hotel.
Stayed 3 nights in Apr 2022

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Oct 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at Chateau La Chaire
Great place to stay overall however, due to the hotel being so popular there was only a basic room left to book. We would return but only if we could get the superior or superior balcony room. The staff were very helpful throughout our visit I would also recommend hiring a car as it is in a quiet location.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely quiet and relaxing location , a beautiful hotel set in a stunning part of Jersey , with the added bonus of a nice pub and restaurant 2 min walk from the hotel !.
Stayed 3 nights in Aug 2021

10/10 Excellent

lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Just loved the chateau. I’ve stayed in a few jersey hotels and this was just perfect. My room had a four poster and jacuzzi bath. Sheer luxury
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
A beautiful old Manor House that oozes class as soon as you arrive. If you want a break from the day to day, with the water just a few minutes walk away, you can’t go wrong here
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful surroundings and lovely staff, who could not do enough to make our stay enjoyable.
Stayed 2 nights in Aug 2020

10/10 Excellent

Glyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

David, Sittingbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of the hotel was excellent Absolutely no complaints
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs alot of money spent on it. Everything is looking very tatty
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Position within a short walk of the related pub but also beach and coastal walks
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a lovely, quiet location. The hotel is beautiful.
Stayed 7 nights in Aug 2019

8/10 Good

Roy

Liked: Staff & service
Stayed 3 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lush weekend in Rozel. Still an amazing location and beautiful hotel. Staff are so welcoming and helpful
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very well looked after. The staff couldn't do more to make our stay welcoming and enjoyable, well done!!
Stayed 3 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Best Hotel on Jersey but don't tell any one.
Stayed 2 nights in May 2019

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of heaven
Stayed following the wedding of our daughter. Reception was at the hotel. The whole experience was divine. The meticulous attention to detail plus the fantastic staff made this the most perfect experience ever. Your staff are the very best!
Stayed 1 night in Apr 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Great service. Good parking. Great breakfast with high quality food and very good and friendly service . Very attentive and helpful staff.
Stayed 2 nights in Oct 2018
Response from Chateau la Chaire on 23 Oct 2018
Thank you for your comments. So pleased you enjoyed your stay and hope to see you again,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Quiet quaint hotel. Gardens need attention have been neglected for some time
Stayed 2 nights in Sep 2018
Response from Chateau la Chaire on 23 Oct 2018
Thank you for your comments. Our once historical gardens are now purposely woodland so it's not that they are neglected, more that they are allowed to grow. Hope to see you again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet retreat
I think its by far the nicest hotel in the NW of Jersey, convenient when visiting my sister in St Martin. We stayed 3 nights. Comfortable room, good sized bathroom, good breakfasts, and we had dinner at the hotel on our first night, it was good and service was fine.
Stayed 3 nights in Jul 2018

10/10 Excellent

Jane, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with lots of character
We stayed 4 nights in the Chateau La Chaire, fabulous hotel and excellent staff who were always on hand if you needed anything. Food was excellent in the hotel, we had an evening meal and breakfast. The Rozel pub is a 2 minute walk down the road, definately worth a visit, menu is varied and the food was very good. We had a classic room which was the only option available booked through expedia, the room size was fine and spotlessly clean but very hot, the hotel did provide a fan which helped. The bathroom was small and needed a little tlc around door and front of bath. The receptionist very kindly showed us other room options and we would definately book a superior room next time.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Fantastic location if you’re looking for peace and quiet, but only a 15 minute drive into St Helier - so perfect!!
Stayed 3 nights in Jul 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secret gem, very relaxing
Had an excellent 3 night stay in a very relaxed hotel. The staff were exceptional and were very helpful and friendly, only a 2 minute walk to the sea and also a pub. very quiet area. We stayed in a classic room which was lovely, this however did not have a freestanding shower and because of sloping ceilings probably can't but did have shower attachment to bath, as I had a bad leg did struggle in and out of bath. Do think a tea/coffee facility in the room would be beneficial.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jersy hospital 2018
We enjoyed it all very much, need to stay longer......next time!
Stayed 2 nights in May 2018

10/10 Excellent

Dizzy, South Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited as to the ground!
Ease of access to tour round Jersey. Be it by car or using the very efficient bus service. Lovely beach if you just want to just chill.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and room was perfect for us and our dog will definitely be going back
Stayed 2 nights in Apr 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming. Lovely ambience. Fascinating grounds and harbour. Really peaceful. Wonderful breakfast.

10/10 Excellent

HUW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury break
A lovely special luxury long weekend for my husbands 65. Very enjoyable

8/10 Good

Verified traveller

Convenient location
Good location, excellent service, amazing food. It could do with renovating. Water stains on the wall not nice for a 4* hotel.

8/10 Good

Gisela, Frinton

Liked: Cleanliness, staff & service
Great historic building, close to beach and very beautiful countryside for walking.

8/10 Good

Williaml, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country House By Beach
Beautiful Country House retreat on quiet Jersey coast. Rozel now has an improved bus route, a smart pub and an outstanding local fish restaurant.