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Reviews of Haiban Inn

2 out of 5
Haiban Inn
789 Newark Ave, Jersey City, NJ

Reviews

6.2
Rating 10 - Excellent. 68 out of 337 reviews" "
Rating 8 - Good. 80 out of 337 reviews" "
Rating 6 - Okay. 65 out of 337 reviews" "
Rating 4 - Poor. 39 out of 337 reviews" "
Rating 2 - Terrible. 85 out of 337 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel whenever I am in town and always enjoy my stays here. The staff is friendly and I like the location as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Habiba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how safe the property is and at the same time very clean
Stayed 3 nights in Jan 2024

8/10 Good

Jarett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jan 2024

10/10 Excellent

Fredian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice, clean, relaxing, comfortable, quiet! I can go on, will visit again!
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room seemed clean when we got there. Water took a long time to heat up but did eventually come. Loud area at night and was impossible to find parking and had to park almost 10 minutes away in a garage. Staff seemed friendly. Honestly not to bad for a budget option.
Stayed 2 nights in Nov 2023

6/10 Okay

Spencer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
walls paper thin can hear tv/laptop videos from next door. found cockroachs in the room
Stayed 2 nights in Dec 2023

6/10 Okay

Christopher

Stayed 2 nights in Nov 2023

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked: dining options. Did not like: No hot water. Hair dryer did not work. Desk failed to give me receipt at checkoit saying it would be emailed to me later that day which did not happen.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Asked for more towels & received them immediately. Nice room.
Stayed 1 night in Dec 2023

2/10 Terrible

Koren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Admin on 6 Dec 2023
This Guest No Show Up, How to do Reviews

6/10 Okay

Stephen

Liked: Staff & service
close to path train
Stayed 1 night in Dec 2023

8/10 Good

Militza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property it was a litter bit noise for my taste.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and the beds was comfortable need better pillows though they were very flat had to buy my own and most of the sockets didn’t work.
Stayed 1 night in Nov 2023
Response from Admin on 4 Dec 2023
Thank you

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, helpful staff. Very close to the Journal Square Path train. Via the Path trains, both midtown and downtown Manhattan is an easy and quick trip away. Hotel is located in the heart of a friendly and safe Indian neighborhood. The renovated rooms are very nice.
Stayed 1 night in Nov 2023
Response from Admin on 4 Dec 2023
Thank you

8/10 Good

Toyota

Liked: Cleanliness, amenities
Area around the hotel was sketch.
Stayed 1 night in Oct 2023
Response from Admin on 28 Oct 2023
Thank You

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Admin on 28 Oct 2023
Thank You

8/10 Good

Jacqueline, Westmont

Stayed 1 night in Oct 2023
Response from Admin on 28 Oct 2023
Thank You

6/10 Okay

ian

Beeing a 2-star hotel, there's not much to expect. Staff at lobby was good, check-in was easy and the room is fair. Bathroom seemed recently remodeled and looked good. Cleanliness was ok but room for improvement.
Stayed 3 nights in Oct 2023
Response from Admin on 28 Oct 2023
Thank You

10/10 Excellent

Syed Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Admin on 10 Oct 2023
Thank You

10/10 Excellent

Furkan Burak

Stayed 4 nights in Sep 2023
Response from Admin on 6 Oct 2023
Thank you for your comment and we will improve our service.

2/10 Terrible

Jerard

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Admin on 6 Oct 2023
Tank You

6/10 Okay

Lawrence

Stayed 1 night in Sep 2023
Response from Admin on 28 Oct 2023
Thank You

10/10 Excellent

Hridya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly and helpful staf, comfortable stay.This is my third business trip.I recommend this hotel for Newyork trip
Stayed 1 night in Sep 2023
Response from Admin on 30 Sept 2023
Thank you

6/10 Okay

Rohit

Travelled with family
Liked: Staff & service
Bed not good. Room smells.
Stayed 4 nights in Sep 2023
Response from Admin on 25 Sept 2023
Thank You

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, room comfort
Terrible, don’t stay here!
Terrible dump. Stains and cigarette burns on the bedding, dirty and stinky. Unsafe location. Never checked in and still was charged. Very disappointed with hotels.com for not allowing cancellation.
Stayed 1 night in Sep 2023
Response from Admin on 25 Sept 2023
Thank You

4/10 Poor

Yoshita

Stayed 2 nights in Aug 2023
Response from Admin on 6 Oct 2023
Tank You

2/10 Terrible

Earl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here…
Absolutely horrible disgusting. Everything smells look very unsafe. Open wires in the ceilings,wood over the window,I tried to get ahold of hotels.com but as usual “nothing “I booked on their room thru Hilton @ anther $40 Uber ride at midnight,I will never use this site again & that’s someone hwho has used it for 10 years…..
Stayed 1 night in Sep 2023
Response from Admin on 25 Sept 2023
Thank You

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Comforatble stay
It is a basic clean and comforatble place to stay. Limited amenities in the room (no hair dryer or coffe maker). Convenient location.
Stayed 2 nights in Jul 2023
Response from admin on 11 Sept 2023
We try to make better

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Raj on 13 Jul 2023
Thank you.

8/10 Good

Prapai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Raj on 13 Jul 2023
Thank you for your feedback.

2/10 Terrible

Adam

Disliked: Property conditions & facilities
Cockroaches found in room, dirty bedsheets and towels
Stayed 2 nights in Jun 2023
Response from Raj on 13 Jul 2023
Sorry for that, We will make good

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hide bin inn
When I arrived the man at the desk was some what pleasant within he kept asking me don’t smoke in the room I don’t even smoke so I don’t know why he kept saying questioning me about smoking then when I went in the room, I found tobacco on the safe, so whoever had the room before me must of rolled a blunt the bathroom was clean the location is in a bad spot you’ll pass it up if don’t pay attention it look like it’s in a Alley way straight out the movies where someone about jump out at you
Stayed 1 night in Apr 2023
Response from Raj on 5 May 2023
Thanks for Advice

10/10 Excellent

Nicoll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All it was really good. I would like that the bathroom have more cleanest
Stayed 1 night in Apr 2023
Response from Raj on 21 Apr 2023
Thank you

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Raj on 16 Apr 2023
thank you

8/10 Good

Javier De

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2023
Response from Raj on 23 Feb 2023
thanks

2/10 Terrible

Alberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not a Hotel
When arriving I needed to run to use the restroom. When ask hotel clerk if where is the bathroom? He answered we have none even though a door with big letters said bathroom. I had hold it until check in was completed. When entering the room closet door was on the floor & no TV. I have never ben in a situation like this. I should be refunded…
Stayed 1 night in Jan 2023
Response from Raj on 23 Feb 2023
Next time we will try our best service

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Raj on 23 Feb 2023
thanks

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is very clean..& quite spacious, the staff was friendly & helpful, there are many restaurants & shops to buy food ect..its in an indian neighborhood..i would recommend this place & i will stay here again
Stayed 3 nights in Dec 2022

6/10 Okay

Alberto

Stayed 1 night in Dec 2022

6/10 Okay

Stephan

Stayed 2 nights in Dec 2022

2/10 Terrible

Brian, Lynn

Disliked: Cleanliness, amenities, property conditions & facilities
The walls were stained in hallways and also in room. Also, the light switch in bathroom activates a fan which sent dust fkying out. There was a hole in the wall. Everything seemed unclean.
Stayed 2 nights in Nov 2022

6/10 Okay

Man Lung

Stayed 5 nights in Nov 2022

4/10 Poor

Rutuja

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

frederick

Travelled with partner
Liked: Cleanliness, staff & service
The desk employee's were helpful. The room was clean. You get what you pay for. My wife and I only needed it for sleeping since we were going to NYC for a day so we weren't there much. People were nice and helpful.
Stayed 2 nights in Oct 2022

4/10 Poor

Avery

Travelled with group
Disliked: Cleanliness, property conditions & facilities
you get what you pay for i suppose, probably would not stay here again
Stayed 2 nights in Oct 2022

10/10 Excellent

Joe

Stayed 5 nights in Sep 2022