Nice large suite room- great NYC hotel savings
When I utilize Expedia for hotels- sometimes upon check-in I ask for a change like a king, switch to two doubles or just a better view. 99% of the time the hotel will accommodate that if they have it available. I asked and this hotel said we have you booked through Expedia and can only give you what you reserved. That was fine but I was a little disappointed by that response. If they said, we are full... don't have availability that's one thing. The hotel did not appear to be at full capacity- and I felt like a 2nd class guest because I didn't book direct. It was the way the staff handled it that made me disappointed. The room was clean, bed was comfortable. The hotel had a buffet ($22 a person) I walked around and thought it looked like a buffet at any hotel that's free with your room. Thought that $22 was a little steep. Overall, average hotel, nice large room and clean- fantastic location 3 blocks from the PATH and Newport mall. Be aware the weekend PATH only goes to WTC and not mid-town. You have to switch to the subway or take a cab.