Ratings based on 1,176 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Arlington, VA

Convenient location, clean and comfortable

Posted 26-Dec-2016
Very close to NYC. Staff was great (particurlary April!), and our room was clean and comfortable (although windows need some outside cleaning).
4out of 5
by A verified traveller from New Jersey

Nice large suite room- great NYC hotel savings

Posted 21-Dec-2016
Pros: Room was comfortable- nice warm cookies at check-in.
Cons: Staff being able to "bend" the rules to accommodate people no matter how the reservation was made.
Location: PATH station 3 blocks, Newport Mall-great shopping, movies, restaurants, food court, supermarket behind hotel and great city views.
When I utilize Expedia for hotels- sometimes upon check-in I ask for a change like a king, switch to two doubles or just a better view. 99% of the time the hotel will accommodate that if they have it available. I asked and this hotel said we have you booked through Expedia and can only give you what you reserved. That was fine but I was a little disappointed by that response. If they said, we are full... don't have availability that's one thing. The hotel did not appear to be at full capacity- and I felt like a 2nd class guest because I didn't book direct. It was the way the staff handled it that made me disappointed. The room was clean, bed was comfortable. The hotel had a buffet ($22 a person) I walked around and thought it looked like a buffet at any hotel that's free with your room. Thought that $22 was a little steep. Overall, average hotel, nice large room and clean- fantastic location 3 blocks from the PATH and Newport mall. Be aware the weekend PATH only goes to WTC and not mid-town. You have to switch to the subway or take a cab.
5out of 5
Recommended
for Everyone
by A verified traveller from philadelphia

Most awesome place to stay. :-)

Posted 20-Dec-2016
I've stayed here previously. Each experience is better than the time before. The staff is truly amazing across the board. They are kind, welcoming and just genuinely helpful The atmosphere is warm and friendly. The location is also great depending on what your stay is for. Super place. Don't forget your cookies. :-)
4out of 5
Recommended
for Everyone
by A verified traveller

close to path close to river

Posted 18-Dec-2016
Pros: friendly
Location: mall behind hotel. water and walkway in front
comfortable stay. friendly staff. no hassles. close to path train. easy parking in garage
4out of 5
Recommended
for Everyone
by A verified traveller from jersey

Posted 17-Dec-2016
Great staff, food at the bar was I just didn't expect it
4out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Posted 05-Dec-2016
Great location for Newport mall and path station also exchange place path station is a 10 minute walk away Nice hotel friendly staff and rooms cleaned every day
5out of 5
Recommended
for Everyone
by A verified traveller from new york

Great hotel ... but not the room that was expected

Posted 05-Dec-2016
Hotel was nice .... bar and the bar tender was great ... not the room that was booked ... overall good hotel ...
2out of 5
by A verified traveller from US

It is not up to the Standard of Double Tree

Posted 02-Dec-2016
- The hotel is not clean, particularly dirty carpets and bathroom
5out of 5
Recommended
for Everyone
by A verified traveller from US

Close to PATH train station and mall!

Posted 01-Dec-2016
Cons: Only wish that Hilton points be credited even if booked via Expedia.
Location: easy access to Manhattan and shopping
Check-in staff were nice. Cookies were excellent! Rooms were great. Always stayed with Hilton hotels group.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2016
Gutes Hotel in Jersey City. Mit dem PATH train ist man in 20 min in Midtown NYC. Newport Mall gleich in der Nähe. Nachteil-hinterm Hotel fährt die Lightrail, welche man auch im Zimmer hört.