2 outdoor pools

Reviews of The Boulevard Arjaan by Rotana

The Boulevard Arjaan by Rotana
The Abdali Boulevard, Rafiq Al Hariri Street, Amman

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 334 reviews" "
Rating 8 - Good. 88 out of 334 reviews" "
Rating 6 - Okay. 35 out of 334 reviews" "
Rating 4 - Poor. 12 out of 334 reviews" "
Rating 2 - Terrible. 17 out of 334 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Omar, Riyadh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
المكان مزعج قليلاً باقي الأمور ممتازه
Stayed 1 night in Jan 2024
Response from شكراً لزيارتكم فندق البوليفارد ارجان من روتانا مؤخ on 1 Feb 2024
حضرة السيد عمرشكرا لزيارتكم فندق البوليفارد ارجان من روتانا مؤخرا. يسعدنا قراءة التعليقات الإيجابية حول إقامتك معنا. هدفنا الرئيسي في الفندق هو تكريس اهتمامنا للضيوف، ومحاولة تجاوز توقعاتهم. إنه لمن دواعي سرورنا أن نعرف أننا أنجزنا هذا في زيارتك. نتطلع لاستقبالكم مجددا بيننا في القريب العاجل. وتفضلوا بقبول كامل التقدير، هالة مسعد المدير العام

10/10 Excellent

Ammar

Travelled with partner
Liked: Amenities, property conditions & facilities
The property provides a leisure setting.
Stayed 1 night in Dec 2023
Response from thank you for taking the time to review your stay on 1 Feb 2024
Dear Mr. AmmarPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Lei

Stayed 2 nights in Dec 2023
Response from thank you for taking the time to review your stay on 1 Feb 2024
Dear Mr. Lei,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Haya

Liked: Cleanliness, room comfort
Extended my stay
I loved this hotel that I extended my booking to more 5 days, I just reviewed the hotel in my previous booking but want to add that I appreciate the staff employee Malek for being so kind and upgrading my stay to a vey big apartment 💕
Stayed 5 nights in Dec 2023
Response from Thank you for taking the time to review your stay. on 24 Dec 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Haya

Liked: Cleanliness, room comfort
Best experience ever
Best experience ever, I’ve been traveling a lot this year around the world and definitely Arjan Rotana is my favorite so far The luxury and modernity in this hotel is beyond amazing, the staff are very friendly and hospitable, definitely the Jordanian hospitality is something you can’t even think about it twice ❤️
Stayed 4 nights in Dec 2023
Response from Thank you for taking the time to review your stay. on 24 Dec 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Sumit

Stayed 3 nights in Nov 2023
Response from Thank you for taking the time to review your stay. on 24 Dec 2023
Dear Mr. SumitPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

fady

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thank you for taking the time to review your stay. on 24 Dec 2023
Dear Mr. FadyPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Abdelhakim

Liked: Cleanliness, amenities, property conditions & facilities
Minus: Lighting not adequate. Sofas had large stains. Pillows very thin. Plus: large bedroom Large family room Nice large bathroom Great kitchen Washer/dryer Fridge/microwave/cook top Great service Walk to restaurants and mall Safe area Very good price
Stayed 2 nights in Oct 2023
Response from Thank you for taking the time to review your stay. on 24 Dec 2023
Dear Mr. AbdelhakimWarmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

10/10 Excellent

fady

Liked: Property conditions & facilities
Staff are so friendly. Front disk Malik was very helpful . Nice attitude. Now on the my favorite hotel.
Stayed 1 night in Oct 2023
Response from Thank you for taking the time to review your stay. on 29 Oct 2023
Dear Mr. Fadi,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

2/10 Terrible

Mansour

Disliked: Cleanliness, amenities, property conditions & facilities
The service is bad
Stayed 2 nights in Oct 2023
Response from Thank you for taking the time to review your stay. on 15 Oct 2023
Dear Mr. Mansour,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excellent

Nizar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very respectful staff did not like: the bathroom plumbing as sink was not draining very well
Stayed 3 nights in Oct 2023
Response from Thank you for taking the time to review your stay. on 15 Oct 2023
Dear Mr. Nizar,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Good

Dawaud

Stayed 1 night in Aug 2023
Response from Thank you for taking the time to review your stay. on 24 Sept 2023
Dear Mr. Dawoud,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Good

Dawaud

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The studio was nice, the restroom doors needs fixing, i did not know it was a four building hotel and i needed to move to the last building to checkin, and you need to move from one building to the other "through the street" to get to the other facilities such as having the breakfast which was not convenient
Stayed 2 nights in Aug 2023
Response from Thank you for taking the time to review your stay. on 24 Sept 2023
Dear Mr. Dawaud,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Okay

ali

Stayed 3 nights in Aug 2023
Response from Thank you for taking the time to review your stay. on 24 Sept 2023
Dear Mr. Ali,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

6/10 Okay

rawda

Stayed 3 nights in Jul 2023
Response from Thank you for taking the time to review your stay. on 24 Sept 2023
Dear Ms. Rawda,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Poor

sameeh, toledo

Business traveller
Liked: Cleanliness, property conditions & facilities
The receptionist make me wait 45 minute when check in after that she told me my room on onther building so I have to walk with my kids and my bags
Stayed 1 night in Jul 2023
Response from Thank you for taking the time to review your stay. on 31 Jul 2023
Dear Mr. Sameeh,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First it was very confusing to get to our unit. The place looks dirty with bird poop on the balcony. Kitchen has no utensils/cutlery. We requested on the 2nd day but nothing was done. No guest as allowed to go up as per the security. This is the worst place I ve stayed in a very long time.
Stayed 2 nights in Jul 2023
Response from Thank you for taking the time to review your stay. on 31 Jul 2023
Dear Mr. Mohammad,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana. Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excellent

Sari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasent stay.. boulivard is beautiful around hotel
Stayed 1 night in Jul 2023
Response from Thank you for taking the time to review your stay. on 31 Jul 2023
Dear Mr. Sari,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Poor

sulaiman

Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Thank you for taking the time to review your stay. on 24 Sept 2023
Dear Mr. Suliman,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Good

ABDULRAHMAN, KUWAIT

Liked: Amenities, property conditions & facilities

2/10 Terrible

tulip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean, careless, unprofessional, bugs in the room
Stayed 1 night in Jul 2023
Response from Thank you for taking the time to review your stay. on 31 Jul 2023
Dear Mrs. Tulip,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Okay

Abdullah

Stayed 2 nights in Jul 2023

8/10 Good

Ehab

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Everything was good except one thing, I requested an additional bed for my daughter (6 years old) and they refused because of hotel regulations.
Stayed 5 nights in Jun 2023
Response from Thank you for taking the time to review your stay. on 2 Jul 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. kindly note that your reservation was for a studio room and the studio can't fit for an extra bed,Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing, and our services will exceed your expectations. Sincerely,Hala Massaad General Manager

8/10 Good

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Response from Thank you for taking the time to review your stay. on 31 Jul 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Halit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice , clean , friendly staff Good location
Stayed 1 night in Jun 2023
Response from Boulevard Arjaan by Rotana on 4 Jun 2023
Deas, Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Alexander

Stayed 2 nights in May 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear Mr. Alexander, I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

8/10 Good

Ruba Ahmed, Riyadh

Liked: Property conditions & facilities
The apartment is good, the receptionist need more training . It was very noisy we could not sleep until 2 am every day
Stayed 3 nights in May 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear Mrs. Ruba Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Suad

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel
Every thing in this hotel amazing
Stayed 4 nights in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear Mrs. Suad,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Nora

Travelled with group
Liked: Cleanliness, room comfort
Friends Trip
It was great hotel, good location, friendly employee, but the room light wasn't good need to have more lughts
Stayed 2 nights in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear Mrs. Nora,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Serdar

Stayed 3 nights in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear SedarI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Raed

Travelled with family
Liked: Cleanliness, room comfort
Perfect
Everything was perfect and thanks to the coordinator Mr Abdullah who was taking care of the family and make everything easy and smooth
Stayed 1 night in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear Mr. RaedI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Nehad

Stayed 3 nights in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear, Mrs. Nahed I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

2/10 Terrible

Sima

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Terrible room service. Extremely Terrible. The room says sleeps 3, it only sleeps 2. When we asked for an upgrade, the guy started shouting at us that this is not the hotel's problem, and the problem is from expedia, and they are not responsible. The hotel is so noisy, cant sleep. Room service never reply on the phone and when they reply, they keep telling you call again after 5 minutes. I dont know how this hotel has survived. Room tap water is very dirty, all sand and dirt ( brown color )
Stayed 1 night in Apr 2023
Response from Boulevard Arjaan by Rotana on 23 May 2023
Dear SimaThank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback. Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service. Your comments will not be unnoticed but will be shared with the relevant department in order to take the necessary action. We do hope that we will be able to welcome you back again soon and our services will exceed your expectations. Sincerely, Hala MassaadGeneral Manager

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Naji

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, excellent location.
Stayed 2 nights in Jan 2023

2/10 Terrible

DALIA, Amman

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I booked 1king bed room to stay a night to use the pool and have a breakfast with my daughter, at checked in i was surprised that the hotel is 3 separated buildings, and the pool at the 1st closed building!! So i had to walk on a puplic street to swim!!! I called the front desk from the room phone and they never answer, NEVER AND I MEAN IT, so the only way was to call the hotel from my cell phone. No kitchen utensils AT ALL, although there was cooker and microwave, COME ON guys!!! 5 stars hotel never been like that!! I asked for plates " sure i used my phone to call the hotel", the plates took 35 minutes !!! Very terrible service, i wont recommend it at all. Not even worth it
Stayed 1 night in Jul 2020
Response from Cluster General Manager on 23 Aug 2020
Dear our valued guest, We wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologize for the shortfalls you have experienced in our service and we hope to be able to make up for them in the future as this is not a true reflection of the standards we wish to impart to our guests. We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience. Kind regards, Atieh Hamarneh Cluster General Manager

10/10 Excellent

Lilly

Business traveller
Liked: Cleanliness, room comfort
Highly recommend staying there
Very nice and professional
Stayed 28 nights in Mar 2020

10/10 Excellent

Usama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from General Manager on 15 Mar 2020
Dear our valued guest, Thank you for having taken the time to review your recent stay at the Boulevard Arjaan by Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Imad Zaboura General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything and thank you for the upgrade room, and the service is perfect
Stayed 1 night in Feb 2020
Response from General Manager on 27 Feb 2020
Dear our valued guest, I would like to extend my gratitude for the comments that you have left us regarding your recent stay at the Boulevard Arjaan by Rotana. We hope your next stay with us will be as memorable. Warmest regards, Imad Zaboura General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Over all good would stay there again. Good location
Stayed 1 night in Feb 2020
Response from General Manager on 18 Feb 2020
Dear our valued guest, Greetings from The Boulevard Arjaan by Rotana! Thank you for your kind review of our hotel. We appreciate your kind words and look forward to welcoming you back again. Sincerely, Imad Zaboura General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wonderful staff would stay there again
Stayed 1 night in Feb 2020
Response from General Manager on 18 Feb 2020
Dear our valued guest, Thank you very much for choosing to stay at the Boulevard Arjaan by Rotana, and for taking the time to share your valuable feedback. We truly appreciate your trust in us, I am very happy to hear that our colleagues and service met your needs and expectations. We look forward to welcoming you back in the near future. Regards, Imad Zaboura General Manager

10/10 Excellent

Sam, Toledo ohio

Liked: Cleanliness, amenities
The unique is the remodeling in the building and that location is very great and close to a lot of activities and cafes and Restrant
Stayed 2 nights in Jan 2020
Response from General Manager on 18 Feb 2020
Dear our valued guest, Thank you for choosing to stay with us. I am very pleased to hear that you were satisfied with the hotel style, location and dining experience you had. We look forward to welcoming you back to the hotel in the near future Warm Regards, Imad Zaboura General Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Not so good
Stayed 1 night in Nov 2019
Response from General Manager on 18 Feb 2020
Dear our valued guest, Thank you very much for your review of your recent stay at the Boulevard Arjaan by Rotana. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would greatly appreciate it if your provide us with more details regarding the rate response in order to do the necessary. We would very much hope to have the pleasure of welcoming you back and meeting all your expectations. With much appreciation, Imad Zaboura General Manager

10/10 Excellent

NIMAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to a shopping mall. Breakfast is great. Staff are amazing
Stayed 1 night in Dec 2019
Response from General Manager on 26 Dec 2019
Dear our valued guest, Greetings from The Boulevard Arjaan by Rotana Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. Rest assured that we will continue to provide all our dear guests with the best services that will make their stay at The Boulevard Arjaan by Rotana a pleasant and enriching experience. We look forward to welcoming you back very soon Regards, Imad Zaboura General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Boulevard Arjaan hotel is a very convenient hotel to stay while touring in Jordan. Rooms are spacious and comfortable, my room had a kitchenette too, I don't know if all do. It's located right next to Abdali mall, and a nice boulevard to hung out at night after all the touring of the day. It has a taxi service, to go on tours or to the airport. The only thing I didn't like was that the shower doesn't have a door, instead, it has a small glass cover and water spills to the outside, which wasn't a confortable experience.
Stayed 4 nights in Dec 2019
Response from General Manager on 15 Dec 2019
Dear our valued guest, First of all, I would like to thank you for choosing to stay at the Boulevard Arjaan by Rotana and for taking the time to share your comments online. We are happy to see that your experience is reflecting our actions and we are heading into the right direction. Your positive comments are a delight to read and we have communicated your praise to the team. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to make your stay most enjoyable and memorable once again. Respectfully, Imad Zaboura General Manager

2/10 Terrible

Waleed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
The hotel service is very bad from the beginning until we left the hotel the staff are not polite with the quest and the room is 24/7 is not cleaned the change the towels and prepare the bed only what ever you throw on the floor they won’t take it and the staff whey how they speak to they are very dry no smiles very lazy I don’t prefer it to any one
Stayed 4 nights in Nov 2019
Response from General Manager on 2 Dec 2019
Dear our valued guest, We are sorry that you have had unpleasant experience, and truly apologize for the inconvenience. We always value the opportunity to further enhance our product and services, and would very much hope to have more details regarding the incidents you encountered for further consideration and action needed. Kind regards, Imad Zaboura General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only western style nice hotel with anything to do within walking distance out the front door.
Stayed 12 nights in Nov 2019
Response from General Manager on 2 Dec 2019
Dear our valued guest, Thank you so much for choosing The Boulevard Arjaan and for your kind words. I am very happy to know your stay with us was enjoyable and we hope to have the pleasure in welcoming you back in the near future. Sincerely, Imad Zaboura General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2019
Response from General Manager on 2 Dec 2019
Dear our valued guest, Thank you for your kind review of our hotel and look forward to welcoming you back again. Sincerely, Imad Zaboura General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviceable hotel. In nice modern section of Amman. Plenty of shops and restaurants nearby.
Stayed 5 nights in Nov 2019
Response from General Manager on 17 Nov 2019
Dear our valued guest, Greetings from The Boulevard Arjaan by Rotana. Thank you for your kind review of our hotel. We appreciate your kind words and look forward to welcoming you back again. Sincerely, Imad Zaboura General Manager