Lobby

Reviews of Hilton Amman

5 out of 5
Hilton Amman
7 Illiyah Madi Street 941977, Shmeisani, Amman

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 75 reviews" "
Rating 8 - Good. 8 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 3 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LAMIS, fort wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean smiley faces good food and location.
Stayed 3 nights in Apr 2024
Response from Issam Ajouz on 8 Apr 2024
Dear Ms. LamisThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

4/10 Poor

Khaled, Marina DL Rey

Disliked: Cleanliness, staff & service
Front desk staff needs attention. Clear discrepancies among staff. Some are good others are terrible
Stayed 2 nights in Mar 2024
Response from Timor Shishani on 31 Mar 2024
Dear Mr. KhaledThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.I would like to apologize for the incidents you have encountered during your stay and for the discomfort we have caused as a result. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I had the pleasure of speaking to you and taking care of the rest of your stay and I hope that you will choose Hilton Amman again to provide me with the chance of taking care of your stay personally. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager Hilton Amman

10/10 Excellent

Layth

Business traveller
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024
Response from Issam Ajouz on 21 Jan 2024
Dear Mr. LaythThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman

10/10 Excellent

Nudrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed by this lovely hotel and their staff. They went out of their way to make our stay comfortable. We especially liked the staff at breakfast Rami and Ziad and their team. Thank you
Stayed 1 night in Jan 2024
Response from Sara Alsyoof on 20 Jan 2024
Dera Ms.Nudrat,Greetings from Hilton Amman. we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara Alsyoof on 20 Jan 2024
Dera Mr. Halit, Greetings from Hilton Amman, we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara

10/10 Excellent

Halit

Stayed 1 night in Jan 2024
Response from Sara Alsyoof on 13 Jan 2024
Dear Mr. Halit, We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; The team is extremely happy that their hard work paid off...We look forward to having you with us again soon.Kind Regards,Sara

8/10 Good

Mohammed salem

Stayed 4 nights in Jan 2024
Response from Sara Alsyoof on 12 Jan 2024
Dear Mr. Salem,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Sara Guest Relations Supervisor

10/10 Excellent

Lilian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel! Super helpful and friendly staff! Love the food!
Stayed 1 night in Dec 2023
Response from Issam Ajouz on 7 Jan 2024
Dear Ms. Lilian,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Excellent

Ignacio

Stayed 1 night in Dec 2023
Response from Sara Alsyoof on 20 Dec 2023
Dear Mr.Lgnacio,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Excellent

Mutsumi

Stayed 1 night in Dec 2023
Response from Issam Ajouz on 7 Jan 2024
Dear MutsumiThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Best Regards, Issam AjouzGeneral Manager Hilton Amman

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in making suggestions for sightseeing and setting up a tour for us.
Stayed 4 nights in Nov 2023
Response from Sara Alsyoof on 20 Dec 2023
Dear Mr. Mutsumi,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the near future.Warm regards,sara

10/10 Excellent

Yaman Ahmed Mohammed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, though smaller than anticipated, proved convenient for a short stay. Unfortunately, the AC heater wasn't functional, but I believe room service could have assisted had I requested. Despite the AC hiccup, the room was spotless. The TV provided quality entertainment, and the internet connection was excellent. The staff was exceptionally welcoming and friendly, compensating for the minor inconveniences. Overall, a pleasant stay.
Stayed 2 nights in Nov 2023
Response from Issam Ajouz on 28 Nov 2023
Dear Mr. YamanThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

6/10 Okay

Abdulsalam

Travelled with family
Liked: Cleanliness, amenities
There was no hot air conditioned while it was very cold,
Stayed 3 nights in Nov 2023
Response from Timor Shishani on 28 Nov 2023
Dear Mr. AbdulsalamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We are very sorry to know that your room was cold and hot air conditioning did not work. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I hope to be able to welcome you back to Hilton Amman to personally take care of your stay and make sure everything is up to your expectations. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfull and kind staff Clean and good food
Stayed 3 nights in Nov 2023
Response from Issam Ajouz on 21 Nov 2023
Dear Halit,Thank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

6/10 Okay

Tanea

Stayed 3 nights in Nov 2023
Response from Sara Alsyoof on 14 Nov 2023
Dear Ms. Tanea,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation, we look forward to having you with us again soon.Kind Regards,sara

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Room condition is very nice & well maintained.
Stayed 1 night in Oct 2023
Response from Issam Ajouz - General Manager on 26 Oct 2023
Dear Mt Naji,We are truly heartened to receive your generous review and thank you for letting us know how much you enjoyed it, we look forward to having you with us again in the near future.

10/10 Excellent

marwan tarazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived s+at 4 am, excellent snd wuick check in. \hotel is clean but a bit tired. Use pool in spa, very clean. \\drinks at terrsce, excellent service. King bed, very comfortsble. Room spacious.
Stayed 1 night in Oct 2023
Response from Issam Ajouz - General Manager on 26 Oct 2023
Dear Mr Marwan,Thank you for letting us know how much you enjoyed your stay in Hilton Amman and its facilties, we look forward to having you with us again in the near future.

8/10 Good

Suhair s

Stayed 1 night in Oct 2023
Response from Issam Ajouz on 23 Oct 2023
Dear Ms. SuhairThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your Very Good rating, we hope that you stay with us soon again and have a great memorable stay and rate us at 10 next time. Will remain at your disposal in case of any inquiries and will be looking forward to hearing from you soon.Issam AjouzGeneral ManagerHilton Amman

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clene
Stayed 1 night in Oct 2023
Response from Sara Alsyoof on 20 Oct 2023
Dear Mr. Jihad,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel, The team is extremely happy that their hard work paid off. We look forward to having you with us again in the near future.Kind Regards,sara

10/10 Excellent

Isam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2023
Response from Issam Ajouz on 17 Oct 2023
Dear Mr. Isam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Excellent

Yassine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2023
Response from Issam Ajouz on 17 Oct 2023
Dear Mr. Yassine, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Issam Ajouz on 14 Oct 2023
Dear Mr. David, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind & Helpfull staff Clean Good location
Stayed 3 nights in Sep 2023
Response from Issam Ajouz - General Manager on 2 Oct 2023
Dear Mr Halit,We are truly heartened to receive your generous review and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the cleanest and nicest hotels I’ve stayed in. You can’t beat it especially for the price.
Stayed 4 nights in Sep 2023
Response from Issam Ajouz - General Manager on 2 Oct 2023
Dear Mrs Theodora,We are truly heartened to receive your generous review related to the cleanliness of our hotel and for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

LAITH

Stayed 1 night in Sep 2023
Response from Sara Alsyoof on 29 Sept 2023
Dear Mr. Laith,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Best regardssara

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really good hotel to stay 3 nights in Amman. It was very easy to get to from the airport, free valet parking, good security and helpful welcoming staff. The room was lovely and we had our best nights sleep here in 9 days of travelling Jordan. Although its slightly away from the attractions, uber works great and we had no trouble getting around. Perfect.
Stayed 3 nights in Sep 2023
Response from Sara Alsyoof on 29 Sept 2023
Dear Mr. Paul,We would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Best regards sara

10/10 Excellent

Meryam

Stayed 1 night in Sep 2023
Response from Issam Ajouz on 14 Oct 2023
Dear Ms. Meryam, We are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding service and thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future. Kind Regards, Issam Ajouz General Manager

8/10 Good

Hassan

Stayed 1 night in Sep 2023
Response from Sara Alsyoof on 10 Sept 2023
Dear Mr. HassanWe would like to take this opportunity to express our sincere gratitude for choosing to stay with us at Hilton Amman. We are thrilled to hear that you had a wonderful experience during your recent stay with us.Our team takes great pride in delivering exceptional service to each and every one of our guests, and it is always a pleasure to know that our efforts have been recognized. It is our goal to ensure that every guest feels welcomed, comfortable, and well taken care of, and we are delighted to know that we were able to achieve this during your stay.We are thrilled to hear that you enjoyed our amenities and services, and that you found our location to be convenient. We are committed to providing our guests with a memorable experience, and we are happy to know that we were able to accomplish that during your stay.Once again, thank you for choosing to stay with us at Hilton Amman. We hope to have the pleasure of welcoming you back in the near future.Warm regards,Sara.Guest Relations Supervisor

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was very polite and the rooms were very clean!
Stayed 2 nights in Jul 2023
Response from Ruba Najmelden - Reservations Department on 26 Aug 2023
Dear Ms. Sandy,Warm Greetings from Hilton AmmanWe are happy to hear from you about your stay.We are looking forward to welcoming you at our hotel again .Best Regards

10/10 Excellent

Zaher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Issam Ajouz - General Manager on 15 Aug 2023
Dear Mr Zaher,Thank you for your time sharing your pisitive experience with us. We do look forward to welcome you back soon.Kind Regards,

10/10 Excellent

Mohammad, Hebron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jul 2023
Response from Issam Ajouz - General Manager on 23 Jul 2023
Dear Mr. Mohamed,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Shuruk

Very good
Stayed 1 night in Jul 2023
Response from Issam Ajouz - General Manager on 20 Jul 2023
Dear Mr Shuruk,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback.

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff Good location Good food
Stayed 3 nights in Jul 2023
Response from Issam Ajouz - General Manager on 20 Jul 2023
Dear Mr. Halit,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback. Hope to have the chance to welcome you back soon.

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front office staff wasn’t helpful whatsoever. Wouldn’t even provide information on the neighborhood restaurants once you rejected their offer to use one of the hotel restaurants. Room didn’t have shampoo nor body wash. It took over an hour and 2 calls to have some delivered. Breakfast was very weak , omelets were overcooked and pastries were tasteless.
Stayed 1 night in Jul 2023
Response from Issam Ajouz - General Manager on 12 Jul 2023
Dear Fernando,Thank you for taking the time to fill this survey. Please accept our sincere apology if your stay was not up to your expectation. However, i need to clarify that for safety and liability reasons, the hotel team can only name but not recommend outside food providers! And I'm happy to announce and for environemntal-protection reasons, Hilton new toiletries standard is having wall mounted dispensers that were already in your bathroom, but you were insisting on take-away ones! Breakfast choices do meet international standards, but Pork items are not allowed as explained today morning.I hope that the above have clarified further besides your breakfast choices. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.

10/10 Excellent

Magdi, MARIETTA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is truly the most friendly staff I have ever experienced in a hotel. My regards to all of them
Stayed 2 nights in Jul 2023
Response from Issam Ajouz General Manager on 6 Jul 2023
Dear Mr Rizk,We are truly heartened to receive your generous review. We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

ABDULSALAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job Hilton Amman
The location is good, the room is modern and clean, the view from the room was nice, the staff were very helpful and kind, I had an issue when I made a one night reservation and by mistake I made 12 July instead of 12 June, and when I contacted the staff at the hotel they were very kind and cancelled the reservation that I made by mistake, I recommend the hotel to anyone visiting Amman, I will definitely come back to Hilton Amman.
Stayed 1 night in Jun 2023
Response from Issam Ajouz - General Manager on 18 Jun 2023
Dear Mr AbdulSalam,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in amman
Response from Issam Ajouz - General Manager on 15 Jun 2023
Dear Mr Mohamed,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 2 nights in Jun 2023
Response from Issam Ajouz - General Manager on 15 Jun 2023
Dear Mr Tamer,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.

10/10 Excellent

Zeenat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over all everything. The staf were very helpful.
Stayed 2 nights in May 2023
Response from Issam Ajouz - General Manager on 1 Jun 2023
Dear Zeenat,Thank you for choosing Hilton Amman and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Issam Ajouz - General Manager on 1 Jun 2023
Dear Mohamed,Thank you for choosing Hilton Amman and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again.

10/10 Excellent

Saed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in May 2023
Response from Issam Ajouz - General Manager on 1 Jun 2023
Dear Saed,Thank you for choosing Hilton Amman and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again.

10/10 Excellent

Selva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I definitely recommend the Hilton Amman and Suwan was very helpful and friendly.
Stayed 2 nights in May 2023
Response from Issam Ajouz - General Manager on 21 May 2023
Dear Selva,Thank you for taking the time to share your recent experience in Hilton Amman and for giving us perfect feedback related to the hotel team's friendliness (Suwwan). We are expecting to welcome you back to our hotel next time you will travel to our areas.Kind Regards,

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent hotel
Stayed 3 nights in May 2023
Response from Issam Ajouz - General Manager on 20 May 2023
Dear Sami,We are truly heartened to receive your generous review, Thank you for letting us know how much you enjoyed it. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Clean Friendly and helpfull staff Good food
Stayed 2 nights in May 2023
Response from Issam Ajouz - General Manager on 17 May 2023
Dear Halit,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it and appreciated the hotel location, cleanliness and the team friendliness, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Sin Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅ Very welcoming staff ✅ Amazing housekeepers who kept our room extra neat and tidy ✅ Great food varieties for the included breakfast
Stayed 10 nights in Apr 2023
Response from Issam Ajouz General Manager on 19 Apr 2023
Dear Mr Sin Ting,Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to Jordan - please let me know if we can assist with booking and arrangements.

10/10 Excellent

DEANGELA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience at Hilton Amman. My room was upgraded and I was given late check out. The staff was always nice and the rooms were clean and comfortable
Stayed 2 nights in Mar 2023
Response from Issam Ajouz - General Manager on 27 Mar 2023
Dear Mrs. Deangela,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed the room and the team. We look forward to having you with us again in the near future.

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent and the premises quite luxurious.
Stayed 2 nights in Mar 2023
Response from Issam Ajouz - General Manager on 27 Mar 2023
Dear Mr. Arthur,We are truly heartened to receive your lovely review and we thank you for letting us know how much you enjoyed the hotel experience; we are especially pleased that you felt well-looked after by the team. We look forward to having you with us again in the near future.

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Issam Ajouz - General Manager on 27 Mar 2023
Dear Mr. Osvaldo,Thank you for choosing Hilton Amman and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Jordan.Kind Regards,

10/10 Excellent

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and surroundings
Nice and spacious room with comfortable bed and pillows, large bathroom with toilet, bidet and a separate water hose and bath tub with portable shower head, because I was not able to turn on the ceiling rain shower. Large closet with Safe box. The neighborhood is not pretty but it is safe, and you have some cafes nearby and a "Pharmacy" across the street that helped me a lot.
Stayed 5 nights in Mar 2023
Response from Issam Ajouz General Manager on 23 Mar 2023
Dear Mrs. Laura,We are truly heartened to receive your generous review related to our hotel's rooms, location and services. Thank you for letting us know how much you enjoyed it and feeling the safety and comfort, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

KAIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Issam Ajouz - General Manager on 19 Mar 2023
Dear Mr Kais,We are truly heartened to receive your generous review and high score for Hilton Amman. Thank you for letting us know how much you enjoyed it; We look forward to having you with us again in the near future.