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Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!
10/10 Excellent
JAEHOON
29 Dec 2023
JAEHOON
Stayed 3 nights in Dec 2023
Response from BS on 2 Jan 2024
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!
Staffs were friendly and welcoming. Place was nice and clean. Felt great and exclusive.
Teck Seng
Stayed 3 nights in Dec 2023
Response from BS on 2 Jan 2024
Thank you for visiting Bayhill Pool & Villa during your honeymoon. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
10/10 Excellent
Heejung
23 Dec 2023
Heejung
Stayed 3 nights in Dec 2023
Response from BS on 26 Dec 2023
Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!
Our honeymoon villa was beautiful and super spacious
The cinema and karaoke room was super fun, cozy, comfortable with everything we needed
The staff was amazingly helpful, super kind, super fast, the food was out of this world amazing!
We loved everything about the property and would definitely come back again
Sandra
Stayed 6 nights in Nov 2023
Response from BS on 20 Nov 2023
Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!
Staff here are all very helpful, attentive and provide the best solution that fit customer requirement! Excellent breakfast and dinner option! Only one thing falls below my expectations are the bed and pillows too soft! Apart from that all other things are great!
We stayed in the Honeymoon Villa since we were on our honeymoon. The room was amazing! Having the jacuzzi tub and private pool was very nice. They have Netflix and Disney on the TVs for when you have downtime from exploring the area. I don't travel abroad ever really and I'm from the US so experiencing the toilets with heated seats and bidet was fantastic. Staff was very nice and accommodating and spoke English well enough for us to get what we needed. I highly recommend staying here!
Carl
Stayed 6 nights in Oct 2023
Response from BS on 30 Oct 2023
Thank you for visiting Bayhill Pool & Villa during your honeymoon. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
The villa was exactly as shown on the website, beautiful and clean. The staff service was outstanding.
Bokhee
Stayed 2 nights in Oct 2023
Response from BS on 20 Oct 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and elegance on your next visit!
10/10 Excellent
se ho
31 Aug 2023
se ho
Stayed 2 nights in Aug 2023
Response from BS on 4 Sept 2023
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and elegance on your next visit. Have a great day!
8/10 Good
JAEHYUN
Travelled with family
29 Aug 2023
Liked: Staff & service, room comfort
JAEHYUN
Stayed 4 nights in Aug 2023
Response from BS on 31 Aug 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!
It’s wonderful stays two nights and thanks for the services. I’d like to give a special thanks to Kang Boram(could not read well name tag). Her service was fantastic which made all of us happy while we are staying there and give us unforgettable memories. We’ll definitely come back next year and will refer Bayhill to my American friends.
daewon
Stayed 2 nights in Aug 2023
Response from BS on 29 Aug 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
10/10 Excellent
Khaled
12 Aug 2023
Khaled
Stayed 1 night in Aug 2023
Response from BS on 4 Sept 2023
شكرا لك على صنع ذكريات ذات معنى مع عائلتك الحبيبة. سنبذل قصارى جهدنا لنقدم لك أفضل اللطف والخدمة والذوق والأناقة في زيارتك القادمة. كن بصحة جيدة وسعيدة!
Out of all my visits in Jeju, this place was top-notch, great amenities, service, and new complimentary laundry service
Outside bath was nice and cozy, floor was elegant with distinct kitchen and quick support
Love to come by here again, thank you for making my travel much more memorable
Jeff Junpyo
Stayed 3 nights in Jul 2023
Response from BS on 4 Sept 2023
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and style on your next visit. Have a wonderful day!
10/10 Excellent
Seungkun
2 Aug 2023
Seungkun
Stayed 1 night in Jul 2023
Response from BS on 4 Aug 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!
8/10 Good
Hyunjin
21 Jul 2023
Hyunjin
Stayed 2 nights in Jul 2023
Response from BS on 24 Jul 2023
Thank you for making good memories with your beloved family. Have a great day and wish to meet once again!
10/10 Excellent
woori
8 Jul 2023
woori
Stayed 2 nights in Jul 2023
Response from BS on 10 Jul 2023
안녕하세요, 고객님!제주도 최고의 럭셔리 풀빌라 리조트 '베이힐풀앤빌라'에서 사랑하는 가족분들과 함께 잊지 못할 추억 만들어주셔서 감사드립니다. 다음 번 제주도 방문 때에도 꼭 기억해주세요!
10/10 Excellent
Elizabeth
30 Jun 2023
Elizabeth
Stayed 2 nights in Jun 2023
Response from BS on 21 Jul 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
Amazing place, great service, delicious breakfast. Everything was as expected with excellent location!! We will stay here again
Verified traveller
Stayed 1 night in Jun 2023
Response from BS on 26 Jun 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!
10/10 Excellent
yongseok
18 Jun 2023
yongseok
Stayed 2 nights in Jun 2023
Response from BS on 20 Jun 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!
10/10 Excellent
Grace
18 Jun 2023
Grace
Stayed 3 nights in Jun 2023
Response from BS on 10 Jul 2023
안녕하세요, 고객님! 사랑하는 분들과 멋진 추억 만들어 주셔서 감사 드립니다.또 뵙겠습니다. 항상 건강하고 행복하세요!
The property is well-maintained. But there was a weird sound at jacuzzi even it was turned off. Abalone porridge at breakfast was good. One door at 3rd floor was stiff, a bit hard to open and close. Check-in process was not smooth for us, we waited for 5-10 minutes until someone help us, I think it could be better welcoming.
There was no room upgrade as Expedia VIP or saying congratulation for our special day that I mentioned in booking.
We could borrow the charger for our phones which was helpful. They refill water/coffee capsule which was good. The staffs were friendly overall.
Quiet, peaceful and clean property. Location is nice. Recommend for family trip or couple.
Sanghee
Stayed 2 nights in Jun 2023
Response from BS on 5 Jun 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
Bayhill Villas are the nicest hotel property we’ve ever stayed at. Everything was exceptional - the staff, accommodation, attention to detail. The Honeymoon Villa comes equipped with a private pool and Karaoke room in the villa which was so much fun. The Esthederm spa on-site provided one of the best massages that we’ve had. We will be staying here again the next time we visit Jeju!
Graham
Stayed 2 nights in May 2023
Response from BS on 16 May 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
8/10 Good
SE HO
2 May 2023
SE HO
Stayed 3 nights in Apr 2023
Response from BS on 4 May 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!
미국인 남편과 부모님을 모시고 이곳에서 1박했는데요(1박만 예약한게 넘 아쉬웠어요) 시설과 서비스 면에서 아주 만족했습니다. 건물과 방이 아름다웠고 서비스는 어느 5성급 호텔보다 뛰어났습니다. 직원분이 웰컴드링크를 제공해주시면서 체크인을 해주시고 시설 이용 설명도 친절하게 잘해주셨는데요, 미국남편을 배려해 넷플릭스도 미리 영어로 설정해두셨다고 하시는 부분에서 감동적이었어요. 왠지 직원분들이 투숙객을 꼼꼼히 챙기고 배려하는 느낌이 들었어요. 객실수가 대형호텔만큼 많지 않으니까 그날그날 도착하는 투수객의 정보를 가능한 한 숙지하고 있는 느낌? 저희가 도착하자마자 직원분이 나오셔서 도와주셨는데 이름을 얘기하지 않았는데도 저희 일행을 기다린 것 같은 느낌이 들더라구요. 또 다른 호텔과 달리 냉장고에 있는 넣어두신 음료들이 무료였고 물도 부족하면 알려달라고 하시더라구요(방에는 이미 4개 챙겨주셨음) 방 안의 일리 캡슐 커피머신도 유용했습니다. 방 안의 화장대나 탁자 같은 가구가 mid century에 미니멀한 디자인으로 고급스러워서 저희집 리모델링에 참고하려구요. 저희 가족 모두가 아주 만족했습니다. 제주에 가면 다시 가고 싶어요~ 그리고 저희를 맞아주신 여자 직원분 (다른 분들도 친정했지만) 넘넘 친절하셔서 도착부터 기분이 좋았어요~ :)
Verified traveller
Stayed 1 night in Apr 2023
Response from BS on 24 Apr 2023
안녕하세요, 고객님!제주도 최고의 럭셔리 풀빌라 리조트 '베이힐풀앤빌라'에서 사랑하는 가족분들과 함께 잊지 못할 추억 만들어주셔서 감사드리며 최고의 친절과 서비스, 맛과 멋을 선사 드릴 수 있어서 영광이었습니다.항상 건강하시고 늘 행복하세요
8/10 Good
nam
Travelled with family
9 Apr 2023
Liked: Cleanliness, staff & service, amenities
너무 친절하게 많은 걸 도와줘서,감사합니다.
nam
Stayed 7 nights in Apr 2023
Response from BS on 10 Apr 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!
6/10 Okay
Dae Han
9 Apr 2023
Dae Han
Stayed 4 nights in Apr 2023
Response from BS on 2 May 2023
非常感謝您在濟州之旅中入住Bayhill Pool & Villa。 我們希望每次都能以最好的善意和服務來滿足您的需求。 祝你今天過得愉快!
The property was great and service was good! However the voucher I had for VIP access was restrictive in its usage. I couldn’t use it for room service. The property also doesn’t have room service before 5.30pm, which meant we couldn’t order in breakfast and enjoy the property. That was a shame.
Michelle
Stayed 4 nights in Mar 2023
Response from BS on 30 Mar 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
8/10 Good
Carrie
16 Mar 2023
Carrie
Stayed 3 nights in Mar 2023
Response from BS on 20 Mar 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!
10/10 Excellent
joel
11 Mar 2023
joel
Stayed 2 nights in Mar 2023
Response from BS on 3 Apr 2023
非常感謝您在濟州之旅中入住Bayhill Pool & Villa。 我們希望每次都能以最好的善意和服務來滿足您的需求。 祝你今天過得愉快!
10/10 Excellent
Insoo
28 Feb 2023
Insoo
Stayed 2 nights in Feb 2023
Response from BS on 2 Mar 2023
안녕하세요, 고객님.자연과 공존하는 제주도 럭셔리 풀빌라 리조트, '베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 머무시는 동안 최고의 서비스와 친절, 그리고 맛과 멋을 선사드릴 수 있어 영광이었습니다. 늘 건강하고 행복하세요
8/10 Good
Juhyeon
22 Feb 2023
Juhyeon
Stayed 3 nights in Feb 2023
Response from BS on 24 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!
10/10 Excellent
Youngchan
22 Feb 2023
Youngchan
Stayed 4 nights in Feb 2023
Response from BS on 24 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!
10/10 Excellent
YOONPYO
18 Feb 2023
YOONPYO
Stayed 2 nights in Feb 2023
Response from BS on 20 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!
10/10 Excellent
Kyoung hyoun
7 Feb 2023
Kyoung hyoun
Stayed 1 night in Feb 2023
Response from BS on 9 Feb 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!
Nice room and staff. The restaurant and the self laundry service are superb
pui sze patsy
Stayed 1 night in Jan 2023
Response from BS on 30 Jan 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!
전체적으로 청결하고 아메니티도 몹시 만족 스러웠습니다. 직원분들 모두 친절하시고 편안하게 지내고 갔습니다.
Jaekun
Stayed 2 nights in Jan 2023
Response from BS on 26 Jan 2023
안녕하세요, 고객님!민족 고유의 명절 설날에 사랑하는 가족분들과 베이힐풀앤빌라에서 보내주심에 진심으로 감사드립니다.늘 건강하고 행복하세요
8/10 Good
JHINGOOK
21 Dec 2022
JHINGOOK
Stayed 1 night in Dec 2022
Response from BS on 23 Dec 2022
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!