Suite (Bay) | View from room

Reviews of Bayhill Pool & Villa

5 out of 5
Bayhill Pool & Villa
424, Yerae-ro, Seogwipo, Jeju

Reviews

9.2

Wonderful

Rating 10 - Excellent. 492 out of 675 reviews" "
Rating 8 - Good. 122 out of 675 reviews" "
Rating 6 - Okay. 39 out of 675 reviews" "
Rating 4 - Poor. 7 out of 675 reviews" "
Rating 2 - Terrible. 15 out of 675 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kian Chuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from BS on 2 Jan 2024
Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!

10/10 Excellent

JAEHOON

Stayed 3 nights in Dec 2023
Response from BS on 2 Jan 2024
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!

10/10 Excellent

Teck Seng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and welcoming. Place was nice and clean. Felt great and exclusive.
Stayed 3 nights in Dec 2023
Response from BS on 2 Jan 2024
Thank you for visiting Bayhill Pool & Villa during your honeymoon. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Heejung

Stayed 3 nights in Dec 2023
Response from BS on 26 Dec 2023
Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!

10/10 Excellent

Sunghoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
최고입니다.
Stayed 2 nights in Nov 2023
Response from BS on 30 Nov 2023
안녕하세요, 고객님.사랑하는 가족분들과 뜻 깊은 추억 만들어주셔서 감사드립니다. 다음번 방문 때에도 최고의 친절과 서비스, 맛과 멋을 선사드릴 수 있도록 노력 하겠습니다. 즐거운 하루 보내세요!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon villa was beautiful and super spacious The cinema and karaoke room was super fun, cozy, comfortable with everything we needed The staff was amazingly helpful, super kind, super fast, the food was out of this world amazing! We loved everything about the property and would definitely come back again
Stayed 6 nights in Nov 2023
Response from BS on 20 Nov 2023
Thank you for visiting Bayhill Pool & Villa during your wonderful trip in Jeju island! We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Can't wait to meet again! Have a nice day!

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here are all very helpful, attentive and provide the best solution that fit customer requirement! Excellent breakfast and dinner option! Only one thing falls below my expectations are the bed and pillows too soft! Apart from that all other things are great!
Stayed 3 nights in Nov 2023
Response from BS on 6 Nov 2023
感謝您造訪貝希爾泳池別墅。 我們很高興能夠為您與所愛的人留下美好的回憶。 我們將以最優質的服務回報您的下次光臨。 祝你有美好的一天!

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Honeymoon Villa since we were on our honeymoon. The room was amazing! Having the jacuzzi tub and private pool was very nice. They have Netflix and Disney on the TVs for when you have downtime from exploring the area. I don't travel abroad ever really and I'm from the US so experiencing the toilets with heated seats and bidet was fantastic. Staff was very nice and accommodating and spoke English well enough for us to get what we needed. I highly recommend staying here!
Stayed 6 nights in Oct 2023
Response from BS on 30 Oct 2023
Thank you for visiting Bayhill Pool & Villa during your honeymoon. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Bokhee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was exactly as shown on the website, beautiful and clean. The staff service was outstanding.
Stayed 2 nights in Oct 2023
Response from BS on 20 Oct 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Kwang, Riverwoods

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and good breakfast
Stayed 3 nights in Oct 2023
Response from BS on 16 Oct 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good momentts of your stay with a loved one. Have a great day!

10/10 Excellent

Han Su

Stayed 3 nights in Sep 2023
Response from BS on 4 Oct 2023
안녕하세요, 고객님.사랑하는 가족분들과 뜻 깊은 추억 만들어주셔서 감사드립니다. 다음번 방문 때에도 최고의 친절과 서비스, 맛과 멋을 선사드릴 수 있도록 노력 하겠습니다.건강하고 행복하세요!

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location overlooking ocean with private pool and jacuzzi. Great spa services. Will be back!
Stayed 1 night in Sep 2023
Response from BS on 25 Sept 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. Have a wonderful day!

10/10 Excellent

Sangkuk

Stayed 2 nights in Aug 2023
Response from BS on 6 Sept 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!

10/10 Excellent

Jisun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place and intimate stay
Stayed 3 nights in Aug 2023
Response from BS on 4 Sept 2023
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and elegance on your next visit!

10/10 Excellent

se ho

Stayed 2 nights in Aug 2023
Response from BS on 4 Sept 2023
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and elegance on your next visit. Have a great day!

8/10 Good

JAEHYUN

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2023
Response from BS on 31 Aug 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!

10/10 Excellent

daewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s wonderful stays two nights and thanks for the services. I’d like to give a special thanks to Kang Boram(could not read well name tag). Her service was fantastic which made all of us happy while we are staying there and give us unforgettable memories. We’ll definitely come back next year and will refer Bayhill to my American friends.
Stayed 2 nights in Aug 2023
Response from BS on 29 Aug 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Khaled

Stayed 1 night in Aug 2023
Response from BS on 4 Sept 2023
شكرا لك على صنع ذكريات ذات معنى مع عائلتك الحبيبة. سنبذل قصارى جهدنا لنقدم لك أفضل اللطف والخدمة والذوق والأناقة في زيارتك القادمة. كن بصحة جيدة وسعيدة!

10/10 Excellent

Jeff Junpyo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all my visits in Jeju, this place was top-notch, great amenities, service, and new complimentary laundry service Outside bath was nice and cozy, floor was elegant with distinct kitchen and quick support Love to come by here again, thank you for making my travel much more memorable
Stayed 3 nights in Jul 2023
Response from BS on 4 Sept 2023
Thank you for making meaningful memories with your beloved family. We will do our best to provide you with the best kindness, service, taste and style on your next visit. Have a wonderful day!

10/10 Excellent

Seungkun

Stayed 1 night in Jul 2023
Response from BS on 4 Aug 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!

8/10 Good

Hyunjin

Stayed 2 nights in Jul 2023
Response from BS on 24 Jul 2023
Thank you for making good memories with your beloved family. Have a great day and wish to meet once again!

10/10 Excellent

woori

Stayed 2 nights in Jul 2023
Response from BS on 10 Jul 2023
안녕하세요, 고객님!제주도 최고의 럭셔리 풀빌라 리조트 '베이힐풀앤빌라'에서 사랑하는 가족분들과 함께 잊지 못할 추억 만들어주셔서 감사드립니다. 다음 번 제주도 방문 때에도 꼭 기억해주세요!

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2023
Response from BS on 21 Jul 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Eva, Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Beautiful views, and beautiful suites!
Stayed 7 nights in Jun 2023
Response from BS on 30 Jun 2023
Thank you for making good memories with your beloved family. Have a great day and wish to meet once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great service
Amazing place, great service, delicious breakfast. Everything was as expected with excellent location!! We will stay here again
Stayed 1 night in Jun 2023
Response from BS on 26 Jun 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!

10/10 Excellent

yongseok

Stayed 2 nights in Jun 2023
Response from BS on 20 Jun 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!

10/10 Excellent

Grace

Stayed 3 nights in Jun 2023
Response from BS on 10 Jul 2023
안녕하세요, 고객님! 사랑하는 분들과 멋진 추억 만들어 주셔서 감사 드립니다.또 뵙겠습니다. 항상 건강하고 행복하세요!

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from BS on 19 Jun 2023
Thank you for making wonderful memories with your beloved family. Have a great day!

10/10 Excellent

jungeun

Stayed 3 nights in May 2023
Response from BS on 12 Jun 2023
안녕하세요, 고객님.'베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 늘 건강하고 행복하세요!

8/10 Good

Sanghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well-maintained. But there was a weird sound at jacuzzi even it was turned off. Abalone porridge at breakfast was good. One door at 3rd floor was stiff, a bit hard to open and close. Check-in process was not smooth for us, we waited for 5-10 minutes until someone help us, I think it could be better welcoming. There was no room upgrade as Expedia VIP or saying congratulation for our special day that I mentioned in booking. We could borrow the charger for our phones which was helpful. They refill water/coffee capsule which was good. The staffs were friendly overall. Quiet, peaceful and clean property. Location is nice. Recommend for family trip or couple.
Stayed 2 nights in Jun 2023
Response from BS on 5 Jun 2023
Thank you very much for being with 'Bayhill Pool & Villa', a luxury pool villa resort in Jeju Island that coexists with nature. We apologize for any inconvenience caused during your stay. We will continue to strive to provide the best service, kindness, taste and style by sharing your feedback with the entire department. Have a wonderful day!

10/10 Excellent

Taein

Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommended!
Stayed 6 nights in May 2023
Response from BS on 2 Jun 2023
Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bayhill Villas are the nicest hotel property we’ve ever stayed at. Everything was exceptional - the staff, accommodation, attention to detail. The Honeymoon Villa comes equipped with a private pool and Karaoke room in the villa which was so much fun. The Esthederm spa on-site provided one of the best massages that we’ve had. We will be staying here again the next time we visit Jeju!
Stayed 2 nights in May 2023
Response from BS on 16 May 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

8/10 Good

SE HO

Stayed 3 nights in Apr 2023
Response from BS on 4 May 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
서귀포 최고의 호텔 리조트!
방에 딸려있는 테라스도 너무 좋고 방 구성도 넓고 좋았습니다! 테라스에 나가니 꽃향기가 너무 좋았습니다 ㅎㅎ 식사도 한끼 든든하게 먹을 수 있어서 좋았어요. 스파는 이제껏 받아본 것 중 최고였어요!
Stayed 1 night in Apr 2023
Response from BS on 2 May 2023
안녕하세요, 고객님!제주도 최고의 럭셔리 풀빌라, 베이힐풀앤빌라를 이용해주셔서 진심으로 감사 드립니다.부대시설인 나니아 레스토랑과 에스테덤 스파 이용에 만족을 드리게 되어 영광입니다. 늘 건강하고 행복하세요!

10/10 Excellent

Jung Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from BS on 2 May 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!

10/10 Excellent

muse

Stayed 2 nights in Apr 2023
Response from BS on 26 Apr 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
외국 호텔 많이 다녀봤지만 여긴 정말 아름다고 훌륭했어요
미국인 남편과 부모님을 모시고 이곳에서 1박했는데요(1박만 예약한게 넘 아쉬웠어요) 시설과 서비스 면에서 아주 만족했습니다. 건물과 방이 아름다웠고 서비스는 어느 5성급 호텔보다 뛰어났습니다. 직원분이 웰컴드링크를 제공해주시면서 체크인을 해주시고 시설 이용 설명도 친절하게 잘해주셨는데요, 미국남편을 배려해 넷플릭스도 미리 영어로 설정해두셨다고 하시는 부분에서 감동적이었어요. 왠지 직원분들이 투숙객을 꼼꼼히 챙기고 배려하는 느낌이 들었어요. 객실수가 대형호텔만큼 많지 않으니까 그날그날 도착하는 투수객의 정보를 가능한 한 숙지하고 있는 느낌? 저희가 도착하자마자 직원분이 나오셔서 도와주셨는데 이름을 얘기하지 않았는데도 저희 일행을 기다린 것 같은 느낌이 들더라구요. 또 다른 호텔과 달리 냉장고에 있는 넣어두신 음료들이 무료였고 물도 부족하면 알려달라고 하시더라구요(방에는 이미 4개 챙겨주셨음) 방 안의 일리 캡슐 커피머신도 유용했습니다. 방 안의 화장대나 탁자 같은 가구가 mid century에 미니멀한 디자인으로 고급스러워서 저희집 리모델링에 참고하려구요. 저희 가족 모두가 아주 만족했습니다. 제주에 가면 다시 가고 싶어요~ 그리고 저희를 맞아주신 여자 직원분 (다른 분들도 친정했지만) 넘넘 친절하셔서 도착부터 기분이 좋았어요~ :)
Stayed 1 night in Apr 2023
Response from BS on 24 Apr 2023
안녕하세요, 고객님!제주도 최고의 럭셔리 풀빌라 리조트 '베이힐풀앤빌라'에서 사랑하는 가족분들과 함께 잊지 못할 추억 만들어주셔서 감사드리며 최고의 친절과 서비스, 맛과 멋을 선사 드릴 수 있어서 영광이었습니다.항상 건강하시고 늘 행복하세요

8/10 Good

nam

Travelled with family
Liked: Cleanliness, staff & service, amenities
너무 친절하게 많은 걸 도와줘서,감사합니다.
Stayed 7 nights in Apr 2023
Response from BS on 10 Apr 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!

6/10 Okay

Dae Han

Stayed 4 nights in Apr 2023
Response from BS on 2 May 2023
非常感謝您在濟州之旅中入住Bayhill Pool & Villa。 我們希望每次都能以最好的善意和服務來滿足您的需求。 祝你今天過得愉快!

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great and service was good! However the voucher I had for VIP access was restrictive in its usage. I couldn’t use it for room service. The property also doesn’t have room service before 5.30pm, which meant we couldn’t order in breakfast and enjoy the property. That was a shame.
Stayed 4 nights in Mar 2023
Response from BS on 30 Mar 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

8/10 Good

Carrie

Stayed 3 nights in Mar 2023
Response from BS on 20 Mar 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!

10/10 Excellent

joel

Stayed 2 nights in Mar 2023
Response from BS on 3 Apr 2023
非常感謝您在濟州之旅中入住Bayhill Pool & Villa。 我們希望每次都能以最好的善意和服務來滿足您的需求。 祝你今天過得愉快!

10/10 Excellent

Insoo

Stayed 2 nights in Feb 2023
Response from BS on 2 Mar 2023
안녕하세요, 고객님.자연과 공존하는 제주도 럭셔리 풀빌라 리조트, '베이힐풀앤빌라'와 함께 해주셔서 진심으로 감사드립니다. 머무시는 동안 최고의 서비스와 친절, 그리고 맛과 멋을 선사드릴 수 있어 영광이었습니다. 늘 건강하고 행복하세요

8/10 Good

Juhyeon

Stayed 3 nights in Feb 2023
Response from BS on 24 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!

10/10 Excellent

Youngchan

Stayed 4 nights in Feb 2023
Response from BS on 24 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!

10/10 Excellent

YOONPYO

Stayed 2 nights in Feb 2023
Response from BS on 20 Feb 2023
Thank you very much for staying with Bayhill Pool & Villa on Jeju trip. We would like to do our best to satisfy your needs with the best kindness and service on every time. Have a nice day!

10/10 Excellent

Kyoung hyoun

Stayed 1 night in Feb 2023
Response from BS on 9 Feb 2023
We are grateful to be able to create good memories of your stay with a loved one.Have a nice day!

10/10 Excellent

pui sze patsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and staff. The restaurant and the self laundry service are superb
Stayed 1 night in Jan 2023
Response from BS on 30 Jan 2023
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!

10/10 Excellent

Jaekun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 만족스러운 시설
전체적으로 청결하고 아메니티도 몹시 만족 스러웠습니다. 직원분들 모두 친절하시고 편안하게 지내고 갔습니다.
Stayed 2 nights in Jan 2023
Response from BS on 26 Jan 2023
안녕하세요, 고객님!민족 고유의 명절 설날에 사랑하는 가족분들과 베이힐풀앤빌라에서 보내주심에 진심으로 감사드립니다.늘 건강하고 행복하세요

8/10 Good

JHINGOOK

Stayed 1 night in Dec 2022
Response from BS on 23 Dec 2022
Hello, Thank you for visiting Bayhill Pool & Villa. We are grateful to be able to create good memories of your stay with a loved one. We will reward you with the best service for your next visit. Have a good day!