Games room

Reviews of The Originals City, Hôtel Alteora

3 out of 5
The Originals City, Hôtel Alteora
Avenue du Futuroscope, BP 80140, Chasseneuil-du-Poitou, Vienne

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 1002 reviews" "
Rating 8 - Good. 474 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Owain

Travelled with family
Disliked: Property conditions & facilities
Property not as described on the web site. The kids games room was full of old mattresses and the pool was closed. Hotel was generally unclean and the bar was unstaffed most of the time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended.
The Altorea is one of the best hotels we have stayed in, and we travel a lot every year. The room was spotless, the bed comfortable, and the staff helpful. It's on an excellent sutuation for the motorway system. We will certainly stay again, and highly recommend it.
Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Stayed 1 night in Sep 2023

10/10 Excellent

steven

Stayed 1 night in Aug 2023

6/10 Okay

Shoko

Stayed 1 night in Aug 2023

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and very welcoming staff. Overall excellent value.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Leonie

Stayed 1 night in Jul 2023

6/10 Okay

Bechara, Jounieh

Business traveller
Disliked: Cleanliness
The staffs are very busy and little bit unfriendly specially for the cleaning of the bathroom and changing the bedsheets
Stayed 4 nights in Sep 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An excellent overnight stay. Friendly staff, clean rooms and superb restaurant. All for a good price, what else could you ask for
Stayed 1 night in Aug 2022

8/10 Good

Zoe

Stayed 1 night in Aug 2022

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Could do better
Room was ready late and was not an accessible room as requested (I am a wheelchair user). Room was changed but it was very small which made it difficult to manoeuvre my wheelchair. Although there are no facilities in room to make a hot drink, there is nowhere to get a hot or cold drink in the hotel until the bar opens at 5pm - we did ask at reception but were told we could not have a hot drink until that time. The dinner in the hotel was lacking in both choice and quality. On the plus side, the staff were polite and pleasant and the hotel was very clean. Not the place to stay if you are in a wheelchair, our room was too small, the pool inaccessible and I was unable to watch my family play miniature golf as that area was also inaccessible. Would not stay again.
Stayed 3 nights in Aug 2022

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service
Typical for the locality
This is in an area with a lot of family-friendly hotels catering partly for Futuroscope. Special features of the Alteora are an amusement arcade and a small swimming pool. It also has air-conditioning in the rooms, and a restaurant on site (limited opening) which some others do not. We only stayed from two nights on this trip, in an upgraded room with a bath. The room was okay, but a little small. The beds were good. Unfortunately the bath didn't drain properly and in spite of reporting it shortly after we arrived it was never fixed. The air conditioning was also not-quite-right - it wouldn't turn off and was quite noisy - the controller seemed to be coming off the wall. There's a crazy golf course, although it's not the best. Some of the holes need a bit of maintenance and levelling. But it's something to do for half an hour. The bistro isn't good for vegetarians, although you'll find a good breakfast - including soya milk. The breakfast was also very high on sugar content for non-French tastes, but this normal for the region. It's not an international hotel, but English and Spanish are spoken everywhere if your French isn't so good. It was a pleasant stay, typical of hotels in the area. The staff were very friendly and helpful.
Bad point - perhaps we were unlucky with the plumbing
Crazy Golf course - it needs a bit of maintenance but it's fun for half an hour.
The reception and lounge bars have character
The hotel features a games room with pinball and arcade machines.
Stayed 2 nights in Aug 2022

4/10 Poor

Madeleine

Stayed 2 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was tons for the kids to do and the rooms were a good size and very clean! We were sad to leave!
Stayed 1 night in Jul 2022

8/10 Good

Caroline

Stayed 1 night in Jul 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Overnighter near Poitiers
Simple rooms but all the essentials provided.
Stayed 1 night in Jun 2022

10/10 Excellent

Molly, DORKING

Travelled with partner
Liked: Staff & service
Loved the easy car charging. Receptionists really helpful and lovely. Food in restaurant outstanding!! Thank you!
Stayed 1 night in Sep 2021

8/10 Good

STEVEN

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Room comfort
Very small 3 person room, breakfast simple, good location
Stayed 1 night in Aug 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful for a quick stop over Basic but efficient Friendly staff
Stayed 1 night in Jun 2019

8/10 Good

Norma

Liked: Cleanliness, staff & service
Convenient
Convenient
Stayed 1 night in Feb 2019

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Average stopover hotel
This was an overnight stop on the way further south. The hotel is on a business park, so not much in the area. We booked a room with 4 single beds, which is what was provided, but it was all a bit cramped with not much room between the beds, and nowhere to sit other than on the beds. I asked to borrow an iron and ironing board but had to go down and use them in a large room off reception, so not ideal if you're in your pyjamas and need to remove the creases on your clothes for the day. Overall OK, but nothing special.
Stayed 1 night in Aug 2018

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Great hotel. We stayed there two nights and visited Futuroscope. Just be careful with the final bill. We had restaurant bill marked twice.
Stayed 2 nights in Aug 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
This is a really good hotel with good restaurants and facilities at a very good price.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Run down hotel, 3 beds crammed into room, bad tv and wifi.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel 3 hours from Paris, can make a good stop going south, or if you want to visit the adventure Park near by.
Stayed 1 night in Jun 2018

6/10 Okay

Joanna

Disliked: Room comfort
One night max!
Just a quick stop over which was just as well. Although the room was clean and well priced, it was tiny and airless. You couldn't open the window and there were no vents in the bathroom or toilet!
Stayed 1 night in Jul 2017

8/10 Good

JP, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Futuroscope
Reasonably priced and very nice staff. Used both restaurants and the food was fair. Room as can be expected. I would go back
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Clean and comfortable
Great location for Futuroscope. Room was clean and comfortable for 4 of us, 2 adults and 2 kids. We are in the restaurant which was nice and we were pleased that after a long day we didn't have to move! Breakfast was well stocked.

10/10 Excellent

PAULA, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resting place
Great location to visit the theme park. Would be great in summer with the pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff very friendly and helpful

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overnight stay
We stayed for one night for a two day trip to the Futuroscope. Very close to the park. Restaurant was good and breakfast was good. Room was average.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and efficient stay
Clean hotel with prompt service and friendly staff. The hotel is dated but it serves a purpose as we used it as a quick stopover to the southwest of France.

8/10 Good

james, st albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a night time spectacular at futuroscope
we stayed one night comfortable room good bar service and great to experience futuroscope especially the finale

8/10 Good

Susan, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the money
The hotel was a one night stop on a driving holiday across Europe. It provided everything we needed. Wifi was pretty poor in the rooms but no probs in the communal area. Staff were friendly and helpful and as your on the edge of an industrial estate there is a supermarket near by and a couple of options for dinner. We didn't have the breakfast as we wanted to head off early the next day. Enjoyed our stay and would use again.... Budget hotel but good value for money

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Margaret, Bedfordshire, UK

Liked: Cleanliness
Value for money
This hotel is very clean and not expensive as an ideal location for families visiting Futuroscope, Poitiers. The meal in the restaurant was very good but the buffet breakfast was quite basic and a little expensive for what it was. The reception staff speak good English and were very friendly and helpful.

10/10 Excellent

Clive and Anne Clark, Moissannes 87400

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good fo our visit to futuroscope
Our stay was excellant. Nice friendly staff, we were very satisfied thankyou

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We enjoyed our stay at Hotel. A little limited with dog. Dog not allowed anywhere in hotel and not to be left in room on its own. So we where unable to fully use the hotels facilities. However we where able to visit Futuroscope for the 3 days booked. Hotel a good 10 minute walk from park. Transport bus is available but dogs not allowed on! Would stay again. Good value for money.

8/10 Good

Mike, Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Hotel
Very enjoyable overnight stay and great value for money - no real issues. Due to the distance South mostly French families

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Martine

Business traveller
Liked: Staff & service
A voir lorsqu'il sera rénové
Bien situé et personnel aimable mais l'hôtel qui va être en travaux a effectivement besoin d'être rénové. Il faisait pas très chaud dans la chambre
Stayed 1 night in Nov 2023

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Bon rapport qualité prix, chambre famille donc pas d'intimité avec les enfants comme j'ai déjà vu dans d'autres hôtels . Hôtels propre , manque oreilles supplémentaires et couvertures.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel bien situé et proche du futuroscope . Bon accueil et dejeuner copieux. Petit bemol sur le nettoyage deux nuits passée et pas de coup d'aspirateur et presence de sable dans la chambre.
Stayed 2 nights in Oct 2023

8/10 Good

MICHAIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel convenable, bon rapport qualité/prix
Hôtel convenable, très proche du Futuroscope (on peut y aller à pied). Il faut 15mn pour aller au centre de Poitiers en voiture et il existe également des arrêts bus à proximité pour s'y rendre en transports en commun. Chambres assez confortables, parking facile, accès facile (proche autoroute). Un bon choix pour un séjour court lorsque on visite le Futuroscope. Séjour en Octobre, on a pas pu profiter de la piscine, qui ferme en Septembre.
Stayed 2 nights in Oct 2023