Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Vancouver, BC

Right in the middle of Jasper town

Posted 02-May-2016
Easy to drive around, and close to the information center. Room is clean and quiet.
4 out of 5
by A verified traveller

Nice hotel in centre of town

Posted 01-May-2016
Pleasant stay in good location; would recommend to other visitors to Jasper
3 out of 5
by A verified traveller from Bayern

nettes Hotel, aber Bahnhof direkt gegenüber

Posted 26-Apr-2016
Das Hotel ist etwas älter und nicht ganz so sauber - das schlimmere ist, es ist direkt neben dem Bahnhof und da fahren auch nachts die Züge, Frühstück war nicht inklusive
5 out of 5
by A verified traveller

Beautiful view from room

Posted 18-Apr-2016
We had the most amazing stay ever. The hot tubs were clean and the staff were friendly...the bed was super comfy and the whole room was clean..got to wake up looking at the rockies which is amazing..the restaurant down stairs had a good breakfast special with staff that remembered us. We will definitely be back!
4 out of 5
by A verified traveller from D

Nice hotel in the middle of Jasper

Posted 30-Mar-2016
Hotel check in was available two hours early, hot tubs are clean and comforting, beds had a few hairs and stains, otherwise clean. Very few facilities in room- only a small fridge. Overall worth it!
Comment from Hotel Management
31-Mar-2016 by VHugie, Hotel Management
Thank you very much for posting your feedback. We are pleased that we were able to get you in the room early and that you were able to enjoy the outdoor rooftop hot tubs.
3 out of 5
by A verified traveller from Australia

Noisy but convenient

Posted 23-Mar-2016
Pros: Location
Cons: Soundproofing
Location: Near train station & many places to eat. Very good laundromat/cafe close by. Very good breakfast place (Smittys) next door.
Can hear people walking about in passage & room above. Location is central & convenient to train station if not wanting to hire a taxi. There are lots of taxis if you prefer to stay elsewhere.
Comment from Hotel Management
31-Mar-2016 by VHugie, Hotel Management
Thank you for posting your feedback. We are pleased to hear that you enjoyed our downtown location and that you found some good Jasper restaurants. We are sorry to hear that you were disturbed by neighboring guests and will work to keep noise to a minimum for future.
5 out of 5
by A verified traveller

Great location

Posted 16-Mar-2016
Downtown and easy to get around. Great view from the hot tubs.
Comment from Hotel Management
31-Mar-2016 by VHugie, Hotel Management
Thank you for posting your feedback. We are pleased to hear that you enjoyed the outdoor rooftop hot tubs.
4 out of 5
by A verified traveller

Great Location

Posted 14-Mar-2016
Pros: Hot tubs and beers on the roof - great after a day on the slopes!
Cons: Sound proofing, other than that no issues.
Location: Great location in the middle of town.
Pleasant hotel with standard facilities, perfectly comfortable bed, coffee machine, local guides, TV, mini-fridge, etc. TYhe only negative comment would be that the rooms are not the most sound proof, but this would be only be an issue if you have noisy neighbours. Perfect location for your skiing or winter weekend getaway.
Comment from Hotel Management
15-Mar-2016 by VHugie, Hotel Management
Thank you for taking the time to post your feedback. We are so pleased to hear that you enjoyed our outdoor rooftop hot tubs after some great skiing and that you found our central, downtown location convenient for your visit! We look forward to seeing you again.
Comment from Hotel Management
15-Mar-2016 by VHugie, Hotel Management
Thank you for taking the time to post your feedback. We are so pleased to hear that you enjoyed our outdoor rooftop hot tubs after some great skiing and that you found our central, downtown location convenient for your visit! We look forward to seeing you again.
3 out of 5
by A verified traveller from Edmonton

Solid 3/5 hotel.

Posted 02-Feb-2016
Loved the location. Clean room. Close to everything.
Comment from Hotel Management
22-Feb-2016 by VHugie, Hotel Management
Thank you for reviewing our property! We are glad that housekeeping's hard work paid off and that you were happy with the hotel cleanliness.
4 out of 5
by A verified traveller from Prince George, BC

Would stay again.

Posted 01-Feb-2016
Pros: We enjoyed the outdoor hot tubs with a view and the seating area with windows. Also enjoyed Cassios restaurant, excellent tiramisu.
Cons: I could smell faint cigarette smoke from years gone by, should dissipate in time, I've got a good sense of smell. Wouldn't stop me from staying again
Location: Right downtown so easy to walk to shops & restaurants. O'Shea's next door in the Athabasca hotel has a great breakfast.
We stayed for one night. Liked the location as it is right downtown. Had a nice view of the mountains and could watch the trains. Traffic was a little noisy so take earplugs if noise bothers you and you get a room facing the road. (I requested it to get the view so I was aware it wasn't the quiet side)
Comment from Hotel Management
22-Feb-2016 by VHugie, Hotel Management
Thank you so much for posting your thoughts for others. We are so pleased to hear that you enjoyed the hotel location and Cassios restaurant. We hope you will be back to see us again.