Nice hotel close to everything you need in Jasper
I gave a 4 for Hotel Facilities, Condition because they do not serve breakfast.
I gave a 3 for room Cleanliness because there was a layer of dust on the lamps in the bathroom and one of my pillowcases was stained (easy to fix).
I gave a 3 for room Comfort, because even at -25 C° outside the room temperature was at 26 C° all the time. My thermostat was set a 0 C°, no heat came from the heat unit in the room, but there was a general heating problem in the building which caused the temperature of the rooms to be very high. We had to keep the windows open all the time to maintain a comfortable temperature inside the room. At -25C° outside we did not have to open the window wide open to reduce the inside temperature. We also hear the sound of a heat unit from another room starting every 10 minutes. during the day it was not that bad, but during the night, when every think is calm, the noise was disturbing.
I gave a 5 for the Hotel staff, because the little lady with brown long hair at the desk try to do everything to make our stay pleasant with a big smile despite the known problems. I can not say the same about the blonde who seemed to be the manager. She may have to many responsibilities.
Comment from Hotel Management
17-Dec-2016 by VHugie, Hotel Management
Thank you for your feedback. We appreciate knowing where we can improve.