Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice view of the mountains, nice big room

Posted 26-May-2016
Pros: Greta view, big rooms, comfortable bed
Nice view of the mountains. Nice big room. Comfortable bed Only negative, there was no microwave in the room but the staff at the front desk helped with warming up our baby's food. Very helpful
Comment from Hotel Management
27-May-2016 by VHugie, Hotel Management
Thank you for your feedback. It is wonderful to hear that you enjoyed your stay and that our staff were able to assist you with your baby's needs.
4out of 5
by A verified traveller from Itä-Suomi

Huippukiva hotelli

Posted 24-May-2016
Loistosijainti asemaa vastapäätä hienoilla maisemilla. Oikein siisti hotelli. Erinomaiset rauhalliset huoneet. Kiva henkilökunta. Suosittelen lämpimästi ja menisimme ehdottomasti uudelleenkin.
Comment from Hotel Management
27-May-2016 by VHugie, Hotel Management
Thank you for your comments! We are happy to hear that you enjoyed your stay and hope that you will be back to visit again.
5out of 5
by A verified traveller from 東京都内(日本)

駅のすぐ前で便利なホテル

Posted 10-May-2016
Pros: やはりロケーションです。
Cons: 強いて言えば、朝食を6時30分ころからとることができればさらにありがたかったと思います。その朝食は、ホテルの中でとることはできず、隣のレストランを指定されましたが、比較的安く味もまずまずでした。
Location: アクティビティは思いつきませんが、ロケーションはとにかく便利、小さい街なので、夕食や買い物も外出して簡単に歩いて行ける範囲内で十分でした。
VIA鉄道ジャスパー駅の真ん前という最高のロケーションで、特に鉄道でジャスパーに行く旅行者に、また、ブリュースター等のバスでカナディアン・ロッキーを観光するにもとても便利なホテルです。このロケーションがこのホテルの最大の特徴ですが、評価項目4つについても、最高級リゾートホテル並という訳ではないものの、ただの5段階評価ならば、特に減点材料はないと思います。プランにもよると思いますが、夫婦旅行ながらダブルベッド1台という部屋をあまり好まず、エクスペディアではベッド2台の部屋も前面に出ていたので、ロケーションの良さと併せてほとんど迷わずこのホテルを選びました。
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
Thank you for posting your feedback. We are happy that you enjoyed our location and accommodations and hope you will come back to see us again.
3out of 5
by A verified traveller

Lovely room. Shame about the guests!

Posted 04-May-2016
Pros: Comfortable room, lovely view.
This would have been a much happier stay were it not for the inconsideration of other hotel guests who noisily called to each other as they came back to their rooms in the late evening and early morning with only a brief respite before more people (or possibly the same ones) did the same as they left the next morning.
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
We are so sorry that you did not have a restful stay due to the behaviour of others. While this happens on occasion we do our best to try and keep things to a comfortable level for all guests and will work harder to be more vigilant. We sincerely hope that the remainder of your travels were wonderful.
4out of 5
by A verified traveller from Vancouver, BC

Right in the middle of Jasper town

Posted 02-May-2016
Easy to drive around, and close to the information center. Room is clean and quiet.
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
Thank you for your feedback! We are pleased to hear that you enjoyed our location and the outstanding work of our Housekeeping department.
4out of 5
by A verified traveller

Nice hotel in centre of town

Posted 01-May-2016
Pleasant stay in good location; would recommend to other visitors to Jasper
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
Thank you for taking the time to post your thoughts. It is wonderful to hear that you enjoyed our location and accommodations. We hope to see you again soon!
3out of 5
by A verified traveller from Bayern

nettes Hotel, aber Bahnhof direkt gegenüber

Posted 26-Apr-2016
Das Hotel ist etwas älter und nicht ganz so sauber - das schlimmere ist, es ist direkt neben dem Bahnhof und da fahren auch nachts die Züge, Frühstück war nicht inklusive
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
Thank you for posting your thoughts. We hope you enjoyed your visit to Jasper.
5out of 5
by A verified traveller

Beautiful view from room

Posted 18-Apr-2016
We had the most amazing stay ever. The hot tubs were clean and the staff were friendly...the bed was super comfy and the whole room was clean..got to wake up looking at the rockies which is amazing..the restaurant down stairs had a good breakfast special with staff that remembered us. We will definitely be back!
Comment from Hotel Management
13-May-2016 by VHugie, Hotel Management
Thank you for sharing your thoughts! It is wonderful to hear that you enjoyed our facilities and the views that surround us! The hot tubs are some of our favorite features too. We look forward to welcoming you back soon!
4out of 5
by A verified traveller from D

Nice hotel in the middle of Jasper

Posted 30-Mar-2016
Hotel check in was available two hours early, hot tubs are clean and comforting, beds had a few hairs and stains, otherwise clean. Very few facilities in room- only a small fridge. Overall worth it!
Comment from Hotel Management
31-Mar-2016 by VHugie, Hotel Management
Thank you very much for posting your feedback. We are pleased that we were able to get you in the room early and that you were able to enjoy the outdoor rooftop hot tubs.
3out of 5
by A verified traveller from Australia

Noisy but convenient

Posted 23-Mar-2016
Pros: Location
Cons: Soundproofing
Location: Near train station & many places to eat. Very good laundromat/cafe close by. Very good breakfast place (Smittys) next door.
Can hear people walking about in passage & room above. Location is central & convenient to train station if not wanting to hire a taxi. There are lots of taxis if you prefer to stay elsewhere.
Comment from Hotel Management
31-Mar-2016 by VHugie, Hotel Management
Thank you for posting your feedback. We are pleased to hear that you enjoyed our downtown location and that you found some good Jasper restaurants. We are sorry to hear that you were disturbed by neighboring guests and will work to keep noise to a minimum for future.