Outdoor pool, pool umbrellas, pool loungers

Reviews of Clarion Pointe

2.5 out of 5
Clarion Pointe
272 Brucke Strasse, Jasper, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 25 Apr 2024
Dear Robert,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clarion Pointe, is a quiet place and clean. If you had a question or any issues they were happy to help. There is entertainment, restaurants near by and a very beautiful park with a walking trail. I enjoyed my stay. I will surely be staying there for my trips out of town.
Stayed 2 nights in Apr 2024
Response from Mark on 20 Apr 2024
Thank you Lisa for your feedback of Clarion Pointe, it was our pleasure to be of service during your stay. Looking forward to your future visits.

6/10 Okay

Harold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear Harold,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Dear Jason,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Chris

Liked: Staff & service
Breakfast was limited
Stayed 1 night in Feb 2024
Response from Mark on 26 Feb 2024
Chris thank you for staying with Clarion Pointe Jasper, Indiana, it was a pleasure serving you! We will strive to increase our breakfast items, we appreciate your feedback on our hotel

10/10 Excellent

Edvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Edvin,Thank you for your positive feedback. We're delighted to hear that you had a great stay! We look forward to welcoming you back for another fantastic stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well upgraded and the people were nice
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Corey,Thank you for your positive feedback. We're delighted to hear that you found the hotel well-upgraded and that the staff were nice. Providing a positive and accommodating experience for our guests is our goal, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Marc,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Dena,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Our stay at the Clarion Point was wonderful. We were passing through town on some holiday activities and chose to stay here. It's in a quiet area and was super clean. The staff was friendly and attentive. Breakfast was your standard continental breakfast and was delicious. I would definitely stay here again if I am in the area.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Renee,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, quiet, clean
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Deborah,Thank you for your positive feedback. It's great to know you found our staff helpful, appreciated the tranquility, and enjoyed a clean environment during your stay. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 Excellent

Zach and Valene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The check-in process was very easy and quick, thanks to the man at the front desk (so sorry I can't remember his name)! He was very helpful with any questions we had and gave us extra towels when we checked in!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 6 Dec 2023
Dear Guest,Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager

10/10 Excellent

CLAUDIA

Stayed 1 night in Oct 2023
Response from Hotel Manager on 6 Dec 2023
Dear CLAUDIA,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager