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Room was a great size and layout. Only problem is very noisy. Until 2am we were kept up with the sound of closing doors. This started again at 6am. I wouldnt recommend staying on the first floor. Mentioned this on check out but was only told sorry.
We really enjoyed the location of this hotel. Its in walking distance to all the Victoria attractions. But also in a quieter area of the harbor. My only issue was that the bed was not comfortable. I could feel the springs running down the center of the mattress. It was stiff and very bouncy. But ...
Great location, lovely room, excellent staff-especially Jessica. When we inquired about a specific DVD in the loan library, she told us they didn't have it and proceeded to purchase it the next day! Very thoughtful, AND she included Canadian snacks to enjoy while we watched!
Mostly a very good experience. The check-in was a bit rough but the other staff working at the hotel made up for that. Great little gym for a workout. The room was amazing with an wonderful view.
We had a great stay here. Beds and pillows are so comfy. It is in a great location close to everything. Got the newspaper to our door in the morning. Complimentary breakfast is included. Staff was knowledgeable about the area and helpful with directions. The hotel could use an update, but it is clean ...
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