Search Hotels Near Jalan Cihampelas, Sukajadi

"Good location, the staff was very friendly, and service was excellent. The rooms are good size and hotel had a nice pool"

"This was by far the best experience I have had staying at a hotel. The service was highly personal and attentive to every detail - especially breakfast each morning was a delight with excellent service by the waiters. Especially would like to Leo and Niwan. The front desk was also exceptionally attentive and personalized in its service - would like to highlight Winnie. Staying there again every time I am back in Bandung! "

"All great. Definitely will come back. "

"Air condition and also need to provide soundproof window due to heavy and noisy transportion passing by the hotel during night time where it spoil my resting time.."

"We had a fabulous time and friendly staffs. Our stay more enjoyable "

"AVOID AT ALL COST! Don't let the reviews fool you. I booked a family room for 5 nights. When we arrived, the hotel lobby was still ok. Check in was smooth. However, after being given my room, everything went downhill. After getting out of the lift at level 3, the first thing that caught my attention was the dirty carpet. We had to walk quite a distance to our room and throughout the corridor that we walked, all we could see was the stained carpet. When we first entered the room, we were greeted by a foul smell. The carpet in the room was badly stained as well. The bedsheets and towels were dirty and stained too. The toilet had foul smell as well especially at the sink area. The floor next to the toilet bowl had black stains on them. The walls were in bad condition and the toilet bowl was dirty as well. We couldn't see at night as for some reason, we could hear birds chirping outside the window throughout the night. The next morning, one of us woke up with rashes due to the dirty bedsheets in the morning. We decided to check out after 1 night stay due to this bad experience and had requested for a partial refund through Expedia but was told that the hotel management refuse to approve the refund. My advice is NOT to be swayed by the 3 beds provided for the family room as the actual live-in condition is the total opposite as the photos seen on booking applications. At check out, the manager refused to meet me to hear my concerns and messages left unanswered!"

"Staff are very polite and service excellence. Lsomtimes I.get pissed off when I see them get bullied by inconsiderate guest"

"The rooms were very clean and comfortable. This is the first hotel however where someone at the front desk did not speak English. There was someone else who did speak English but for some reason the non English speaker always helped us. We had to go back to the desk to ask where the gym and pool were and what time breakfast was which are usually explained at check in. We went back to ask about getting a tour or driver to see kawah putih. She told us they did not have this. We went next door to the other hotel and they happily helped us. Turns out this is the sister hotel, same owner and they booked us the ride with the same poster hanging in the lobby at our hotel, which we were told were only for the airport. It was sad that the other hotel was more helpful, they even had access to our room information so clearly our own hotel could have helped but maybe the language barrier prevented us getting helped. No big deal if someone doesnt speak English but we wished she asked an English speaker to help us"