Lobby sitting area

Reviews of favehotel Tanah Abang Cideng

3.5 out of 5
favehotel Tanah Abang Cideng
Jl. Cideng Timur No. 58, Petojo Selatan, Jakarta, Jakarta

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 183 reviews" "
Rating 8 - Good. 96 out of 183 reviews" "
Rating 6 - Okay. 41 out of 183 reviews" "
Rating 4 - Poor. 9 out of 183 reviews" "
Rating 2 - Terrible. 3 out of 183 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarasa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I liked staff people. On the first night a man who took the same elevator stalked me and call me on the room phone like so many times and told me he wanted to go to my room and talk with me, so I was really scared and asked for a help to the front desk. They listened to me very politely and changed my room. As a whole I liked this hotel, but just one point, I found some stains on the bed sheet, and I didn’t like it.
Response from Friana Leona - Hotel Manager on 1 Feb 2024
Dear Sarasa, Warm greetings from favehotel Tanah Abang Cideng. Thank you for staying and taking the time to provide a review and input for our hotel. We hope to always be able to provide services that meet your and your family's expectations. On behalf of the management, allow us to apologize for the inconvenience you've experienced while staying here. We will make sure to always improve the quality of our services from time to time. and regarding the sheets that have stains, we make sure they don't happen again. We are happy to be part of your travel experience and we look forward to welcoming you back to favehotel Tanah Abang Cideng and providing a better experience in the future. Sincerely yours Friana Leona Hotel Manager.

8/10 Good

James

Stayed 1 night in Jul 2023

2/10 Terrible

Firas, Orlando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 5 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The internet rarely worked and I had to use my mobile phone the whole time for Internet. The doors are broken. You can think they are closed and locked but hey aren't really and anyone can just walk into your room without a card. Most hotels have an alarm go off if your door is left open for more than a few seconds. The hotel Staff work hard to do no jobs and there is no issue with them. It's the head office for the hotel who really screwed up in these 2 aspects.
Stayed 7 nights in Dec 2019
Response from Jean on 13 Jan 2020
Dear Anonymous, Thank you for staying at favehotel Tanah Abang Cideng and share your positive feedback in this review. We do apologize for making your stay uncomfortable. Our Engineering team are now working to fix the wi-fi connection by moving the access point to reach all floor equally. Please be sorry that our room facility is not complete as you expectation especially about the alarm notification of the door if it is not closed properly. We have forwarded this issue to our owning company management to be reviewed. We do hope these explanation could be your consideration for your next stay. Should you require further assistance, feel free to contact us. Regards, Jean Rumampuk Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff r very friendly and helpful. They r excellent, pak agus in restaurant r excellent. Daniel, Rungga r excellent and very helpful
Stayed 2 nights in Dec 2019
Response from Jean on 13 Jan 2020
Dear Anonymous, Thank you for staying at favehotel Tanah Abang Cideng and share your experience during your stay. It is our pleasure to know that our team serve the excellent service, because we keep trying hard to give beyond the guest expectation. We are happy to welcome you back. Should you require further assistance, feel free to contact us. Regards, Jean Rumampuk Front Office Manager

6/10 Okay

Alfian

The toiletries provided very limited and no hairdryer.
Stayed 2 nights in Sep 2019

8/10 Good

Azahar Hussain Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Ferhat

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and near MacDonald and Alfa Maret. Did not like the odore of the room and maybe they need to use some nice good smell detergent to wash the pillows cover and bed sheet.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with very good staff. The only gripe that I have is that the WiFi was a bit shaky at times.
Stayed 13 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The AC in the room did not work, they had no fridge. Was a small room. Not clean. Was not close to anything, onky McDonalds close by.
Stayed 2 nights in Mar 2019

10/10 Excellent

Amirah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services very good
Stayed 1 night in Apr 2019

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t redeem my night ???
Overall good but I cannot redeem my night with hotel.com. I don’t know how to i get it back??
Stayed 3 nights in Mar 2019

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was exactly what I was expecting the room was clean and quite you will think that you the only guest in the hotel the price is fair, all the staff they great you with a smile everytime they see you,Tata is member of the front desk assistants she was extra ordinary helpful making sure that you enjoy your stay if I come back to Jakarta I wouldn’t choose anywhere else.
Stayed 4 nights in Feb 2019

8/10 Good

Cipta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good location, central area. It is nearby to shopping areas; Grand Indonesia,Thamrin City, Sarinah, etc,
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

mohd ramzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Daisydaisy, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, Will recommend to my relatives and friends
Stayed 2 nights in Aug 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

RINA

Liked: Staff & service
Disliked: Room comfort
Not enjoy
Many mosquito.. please pay attention oN this
Stayed 2 nights in Jun 2018

8/10 Good

Edisanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Location is good, room clean and comfortable. Nice staf
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Response from Khairul Anam on 10 May 2018
Dear Anonymous, Thank you for staying with us and give a score in this review. We do hope you had a pleasant stay and our service met your expectation. Should you require further assistance, feel free to contact us. Regards, Khairul Anam General Manager

10/10 Excellent

ken, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Nice clean and room service and staff are friendly Room are small but bed are good Like my stay here
Stayed 1 night in May 2018
Response from Khairul Anam on 8 May 2018
Dear Ken, Thank you for staying with us and give a very positive feedback. For your information, we have Deluxe room which is bigger from the Superior Room. Perhaps, you may try our Deluxe Room for your next stay. We are happy to welcome you back at favehotel Tanah Abang Cideng. Regards, Khairul Anam General Manager

8/10 Good

Aina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and good
Great place to crash and truly affordable.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
value for money hotel.
Value for money hotel.
Stayed 1 night in Jan 2018
Response from Jean Rumampuk on 6 Feb 2018
Dear Mr. Sulthoni D, Warmest greetings from favehotel Tanah Abang Cideng - Jakarta Thank you for staying with us at favehotel Tanah Abang Cideng. We hope we achieved our goal in making your stay memorable by providing outstanding service. We wish to welcome you back at favehotel Tanah Abang Cideng Jakarta. If there is anything which you feel like we overlooked then please let us know. Regards, Jean Rumampuk Asst. Front Office Manager

8/10 Good

Soffia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Jean Rumampuk on 6 Feb 2018
Dear Mrs. Soffia Warmest greetings from favehotel Tanah Abang Cideng - Jakarta Thank you for staying with us at favehotel Tanah Abang Cideng. We hope we achieved our goal in making your stay memorable by providing outstanding service. We wish to welcome you back at favehotel Tanah Abang Cideng Jakarta. If there is anything which you feel like we overlooked then please let us know.

6/10 Okay

Abner

Stayed 2 nights in Oct 2017
Dear Abner Thank you so much for apply the rating to our hotels. We are very welcome for any feedback to improve our performance and look another oppurtunity to welcoming you back in favehotel Tanah Abang Cideng Jakarta Warm Regards Khairul Anam General Manager

6/10 Okay

Verified traveller

Liked: Room comfort
favehotel cideng
good hotel not exploiting it's potential
Stayed 1 night in Sep 2017
Dear Lovely guest Thank you so much for taking your time to fill the score, We are so glad that we are still keep maintain a positive point and perharps we will consistent to keep maintain. Again thank you so much look forward to welcoming you soon Warm Regards Khairul Anam General Manager

8/10 Good

HERVE

Liked: Cleanliness, room comfort
favehotel Tanah Abang Cideng
It was very ok for the price, but obviously, the maintenance is not taken seriously (air con was pretty much licking on the floor. As I mentioned it, nobody seemed to feel in charge)
Stayed 1 night in Sep 2017
Dear Herve Thank you so much for your kind patronage recently. Regret to heard your incovenience regarding about air conditioner, It was duly noted that your kind advice would be deliver to Dept Head incharge to do some following up. Again thank you so much for your staying Hope that we would have other oppurtunity to welcoming you back Warm Regards Khairul Anam General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
ask to pay full amount 4 check-in early by 3 hours
Far away fm city n need to educate the counter check-in staff to b more flexibility
Stayed 2 nights in Jul 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto stay .
Brilliant hotel , staff are great , I even lost my iPad and they got in contact with me and even posted it to my hotel in bali Ubud. How honest is that. Lovely hotel great location and views ,rooms are so comfortable
Stayed 1 night in Jul 2017

8/10 Good

zaimuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok but far away from shops

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The location is good.. Comfortable , cheaper ..

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and good hotel
Nice and clean room. Good value for money. Mc Donalds KFC Starbucks and a Thai restaurant conveniently near. Alphamart 5 min walk. Stayed there for a week. Overall a good place to hit when u r on business.

6/10 Okay

Naser

Disliked: Cleanliness, room comfort
Budget hotel
Not clean room No refrigerator No clothes cabinet Location of hotel not good Coz near dirty river

10/10 Excellent

charan, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Worth the cost Very helpful reception staffs Easy to find the location Clean rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stenly Hely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with good facilities
The only set back was that the discharge of water in the shower cubicle was partly blocked which resulted in some minor flooding in the bathroom floor area. Hotel should immediately remedy this drawback to make the total experience an excellent one.

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Felicia

Liked: Staff & service, property conditions & facilities