Outdoor pool, open 7:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Reviews of Gorbandh Palace Jaisalmer - IHCL SeleQtions

5 out of 5
Gorbandh Palace Jaisalmer - IHCL SeleQtions
No. 1 Tourist Complex, Sam Road, Jaisalmer, Rajasthan

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 20 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Divya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property seems very old and need some serious maintenance. The room that we got was having very dim lights, Tv was not working, exhaust fan was not working, no mirror outside the bathroom. Only good thing about the place was that it has good connectivity and was very clean. They followed all covid protocols. Everyone there was fully vaccinated. Food was below average as compared to other places around the area. Hence I would give it 3 star.
Stayed 1 night in Dec 2021

8/10 Good

kaushal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jaisalmer trip
went with extended family for a short holiday and had a pleasant stay. While the property is big, rooms are bit small but comfortable and breakfast spread could be bigger
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Kirtimaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay, highly recommended.
Awesome service. All staff personals were very nice. Pool water was really clean, food was awesome. Had a minor issue of mosquitoes in room and balcony area, but room service guys were prompt to address that. Overall enjoyed my stay so much that I didn't step out of hotel at all after checkin. Completely peaceful ambience. Highly recommended to everyone who want to relax for couple of days from their busy schedule.

4/10 Poor

Vandana, Delhi

Disliked: Cleanliness, staff & service, room comfort
Itsy bitsy unpretentious Gorbandh stay
I will start by saying I am easy to please. .. Give me a clean room of comfortable proportions and I take to it. Gorbandh palace was built in 1992 and the property covers a huge area. .. The facade is comparable to any 5-star hotel... The same grandeur is evident at the reception, the dining room, the lawns and party places, the terraces and the pool. There are elegant courtyards all around the property and outside your rooms and that's where the grandeur ends. The rooms are surprisingly small and very disproportionate to the rest of the property.The room size is a regular lemon tree hotel size or smaller probably. For me that was a rude shock especially since the pictures suggested otherwise and i booked it for 3 adults. The room is not big enough for even 2 adults. So here's where the romance ended for me, the washroom was even tinier. It didn't help that the management was lax in ensuring our comfort despite my apparent displeasure at the room. I stayed there for 3 nights since i had booked for 3 nights and despite constant reminders they only provided for tea cups and water for 2 people only even though i paid for the third bed in advance and the additional bed lay in the room as a constant reminder of triple occupancy. And this after i placed a call with Expedia and the rep intervened and assured me that facility would ensure my utmost convenience. On one occasion they forgot me for 20 minutes after handing me the menu, there were only 3 other tables occupied then.

2/10 Terrible

tanmay

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Horrible food and facilities (no heated swimming pool, no good bar)

8/10 Good

Pratush

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but tariff not justified.
Hospitality Staff could have been better, the staff is not well trained.

8/10 Good

Venkatesh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Its a nice place, with great service. Restaurant team had packed our breakfast as we had to leave early for Udaipur. Packing and food quantity and variety was great. It is in a quite place, very good for relaxing. On the Google maps, it will not show the right place, it is on SAM road.

8/10 Good

ABHAY, Mumbai

Liked: Cleanliness, staff & service
Nice place!
This place has some of the friendliest staff I've ever come across anywhere. Nice property overall but needs a little bit of an upgrade...

8/10 Good

Nitesh, Houston

Liked: Cleanliness, staff & service
8/10
Nice property but amazing staff. Ran into some Bollywood celebrities staying at the hotel. The food was expensive, breakfast was satisfactory. Shower experience wasn't that good though.

8/10 Good

Gulraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

VG

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Prashant, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property
It was overall a comfortable stay. The property was well maintained and we find everything quite perfect , the staff was well mannered and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff and an oasis after the desert
Early check in made us very happy and very sweet staff. Internet speed was not great and bed was hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

suyog

Liked: Cleanliness, staff & service, property conditions & facilities
good ambiance
it was a pleasurable stay at Gorbandh. The staff was courteous and affable. The went out of the way to make us comfortable. The property is well maintained and nicely designed. The hotel being a bit away from the city, it was not possible to eat outside. The food at the restaurant was a bit too spicy to eat. The children found the food very hot. Overall, it was a memorable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and affordable
nice hotel with good facilities over all. food towards expensive side but quality was good

8/10 Good

Tasadduq K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The General Manager looked in personally to a complaint regarding food quality and resolved it gracefully. I am very happy with my experience during my stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desert comfort
Excellent hotel with eversmiling and obliging staff. The Full American Plan is great to choose.

8/10 Good

Dilip, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Palace. Rooms very clean. Nice swimming pool. Must recommended for family and couple. Local market very near.

8/10 Good

Suvo

Liked: Cleanliness, staff & service, room comfort
Overall good
The hotel is very nice and clean, we were greeted by a cool 'khus' drink, even though it was a rather late check-in. The staff is very friendly. The facade is gorgeous, the rooms are clean, the dining is great. The only complaint was that the wi-fi did not work in the lobby, although it was supposed to be working. Although you are on a vacation, we all know we need to be connected, so for a hotel that is really quite top-notch, and for the price you expect those 'small' things to work!

4/10 Poor

Anonymous

Liked: Cleanliness
Disliked: Room comfort
A/C does not work!!!
The rooms are modern and clean, with Flat Screen TVs, laminate flooring. Pool facility is great. Staff are friendly. But I was there in May when temperatures reached a scorching 117 degrees F. Management was too CHEAP to turn on the A/C during the day. At night time, the A/C did not work, it was still 100 degrees in the rooms. Complained twice, changed rooms, but still the same. Did NOT get any good sleep because it was too hot! No excuse for a 4 star hotel not to have Air conditioning.

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bel hôtel
A notre arrivée la propreté de la salle de bain laissait a desirer, cerne dans le bain, toilette sale et cheveux par terre mais apres les avoir avise ils ont désinfecter la chambre et tout les jours c'était impeccable. Chambre confortable, petit balcon agreable, piscine magnifique, déjeuner bon et surtout personnel sympathique et serviable. Nous recommandons cet hôtel!
Stayed 5 nights in Feb 2020

10/10 Excellent

Carlos, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel enorme a las afueras de la ciudad, pero limpio y bastante cómodo. Desayuno bastante completo y buena atencion
Stayed 1 night in Nov 2018

8/10 Good

Marie, Ventabren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réveillon St Sylvestre
Hotel bien place nous y étions pour le 31 décembre repas obligatoire pour 5500 par personne hors de prix et surtout buffets pas bon par rapport aux autres resto déçu de la soirée fini tôt boisson limite a 2 verres par personne super la soirée !!!!!facturation d une bouteille d'eau au petit déjeuner 3 fois le prix normal oh les voleurs ! Bon souvenir tout de même ....

8/10 Good

Andrea, lecce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel
Buon hotel, ristorante ottimo e servizio buono. Solo i letti sono piuttosto scomodi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige Hotelanlage
Der Aufenthalt war sehr angenehm. Hervorzuheben ist die erstklassige Poolanlage, die geradezu zum baden einlädt. Obwohl ich zu früh ankam, stand das Zimmer bereits zur Verfügung. Eine eindrückliche Hotelanlage. Ich würde dieses Hotel wieder wählen, auch wenn es ca. 2km von den Sehenswürdigkeiten entfert ist.

10/10 Excellent

Pascal, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un oasis dans le desert.
Tres bel hotel avec une magnifique piscine. Un tres bel endroit pour resider a Jaisalmer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel Gordbhan Palace liegt 2 km von Jailsalme
Ist ein saubere Hotel,leider in Juni ist niemand da wegen der hitze

2/10 Terrible

Philippe, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix avec une piscine superbe
Le Gorbadh Palace est un hôtel qui offre un rapport qualité/prix excellent. Les chambres sont grandes et impeccables, l'accueil courtois et efficace. La piscine est remarquable, surtout en zone relativement désertique. Seul le restaurant laisse un peu à désirer.