Lobby

Reviews of Hampton Inn Jackson/Clinton

2.5 out of 5
Hampton Inn Jackson/Clinton
493 Springridge Rd, Clinton, MS

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 881 reviews" "
Rating 8 - Good. 282 out of 881 reviews" "
Rating 6 - Okay. 90 out of 881 reviews" "
Rating 4 - Poor. 69 out of 881 reviews" "
Rating 2 - Terrible. 48 out of 881 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zipporah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was great I would definitely visit this location anytime I travel to Clinton
Stayed 2 nights in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty nice hotel. The rooms were clean and comfortable. There are several eating places around to choose from. It's in a quiet area of town as well and right off the expressway which is very convenient. I'd stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Angelia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new feel
Stayed 1 night in Feb 2024

4/10 Poor

brian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was just very dirty. On top of that, the pillow cases did not fit the pillow. They had king size pillows stuffed into regular sized cases so the pillow stuck out. The desk and nightstands still have beverage rings from the last guest, so I know they were not wiped down…very loud guests in lobby. Overall just bad. I will not use this chain again.
Stayed 1 night in Feb 2024

10/10 Excellent

Melany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. The room was spacious and clean. The bed was very comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Work was being done at the hotel lobby area. It will improve the hotel but some inconvenience with elwvator down.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Experience at The Hampton Inn
Thanks to the front desk reception for a warm welcome. The info. provided by the reception was on point. The location of the hotel is in a great area. Access to restaurants, shopping areas, and close to downtown. The rooms are very clean, and the breakfast was so good. Thanks to the staff. You all made me feel at home.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Clifford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jacelia

Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Disliked: Staff & service
The front desk person was not very friendly. Computer system was down but she took down all information by hand, then assigned me to a rom which had obviously been booked already - tv on, coffee on dresser, used towel in bathroom. She did reassign me to new room which was very noisy. Breakfast not typical Hampton Inn quality and dark roast coffee VERY weak. Comforter was nice weight but pillows not typical - they were clean and new but not the nice pillows I’ve been accustomed to at Hampton.
Stayed 1 night in Dec 2023

2/10 Terrible

Karlin

Stayed 1 night in Nov 2023

8/10 Good

Jena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property itself is nice, however the bathroom, the sink, were not cleaned well. I saw a dead flying bug on the nightstand. So I started to be a little Leary about the overall cleanliness.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service
We booked and paid in full through a 3rd party. Property owners reversed the 3rd party payment and tried charging us for the full room price. Will never stay at another Hampton Inn.
Stayed 1 night in Nov 2023

10/10 Excellent

Tela

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Joe

Liked: Property conditions & facilities
I enjoyed staying there. But the trash and towels were not taken out or changed out. Even when we requested for the trash to be removed from the room, it didn't happen. We had to go the the front desk every day to request clean towels. Other than that, we loved staying at the Hamilton.
Stayed 3 nights in Nov 2023

8/10 Good

Ana Alise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
Our stay was very relaxing. The night staff (Cornelius) was very polite and welcoming. The breakfast was good and hot. Just a few disappointing things..my room messed like strong urine and the hallway was as if someone was smoking all night.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding “!
Stayed 1 night in Oct 2023

8/10 Good

Jane

Travelled with partner
Liked: Amenities
Staff and breakfast and bed was great! Housekeeping needs a little work
Stayed 1 night in Oct 2023

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Time
The hotel was right off the highway. Easy access to food near by. Breakfast was provided. Decent parking available. The front desk people were nice. We stayed two nights.
Stayed 2 nights in Oct 2023

4/10 Poor

James

Maintenance and housekeeping was poor. One staff member was less than helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Nida

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and comfy
Stayed 1 night in Oct 2023

6/10 Okay

William

Check in staff just wasn’t very friendly or helpful. The shower overflowed and leaked water into entrance. Bad experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a king size bed…top sheet wasn’t & neither were the pillow cases for the king size pillows . Awkward…never had that happen before.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Constance

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
They’ll hang up on you
Paid for the room. Wouldn’t allow spouse to check in without payment, even though it was paid. Thinking the room wasn’t paid for, spouse gave them her card. I spoke with her later and explained the room was paid for when booked. She showed the front desk the receipt and they said they would reimburse. They did so, but then, the next day, they charged our card again. I called them, and the front desk clerk said the charge was for the rest of the payment, which is inaccurate. I asked for the contact info for the manager, but she would not provide a phone number. Then she hung up on me! When I called back, she hung up on me again! We have kids in this area and go to visit often. Hampton Inn just lost our business for all future trips.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good overall. Carpet/floor extremely dirty/dirtied feet; no drain plug in bathtub(had to improvise); could not get on WiFi at all.
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Stayed 1 night in Sep 2023

10/10 Excellent

Alvin

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Breakfast was great! Rate was excellent!
Stayed 1 night in Sep 2023

8/10 Good

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool was closed but otherwise things were fine
Stayed 1 night in Sep 2023

6/10 Okay

Jenee

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Virginia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not up to ParOn the plus side the beds were very c
During our 3 night stay we asked 3 different employees to have our trash emptied and each promised to do so but it never happened. Also, the bathtub was very slippery and we asked for a rubber mat for it but we were told that they didn't have such a thing. They suggested that we put the terry clothe mat in the tub. There were 2 burned out lightbulbs over the vanity. Seems obvious that this hotel does not have enough employees. On the plus side, the beds were very comfortable; the breakfast was very good and the employees very friendly.
Stayed 3 nights in Sep 2023

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself
Stayed 3 nights in Jul 2023

6/10 Okay

Briona

Stayed 1 night in Sep 2023

8/10 Good

William

Stayed 1 night in Aug 2023

4/10 Poor

Kenneth

Disliked: Staff & service, property conditions & facilities
Not haooy
Pool was closed when we got there and we would not use the next day because it was so cloudy. No ice bucket or hair dryer. Breakfast was not what I have come to expect from Hampton Inn.
Stayed 2 nights in Aug 2023

8/10 Good

Dusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel location was perfect. Staff was friendly. We were there for a soccer tournament and I called and asked for an early check in and the clerk was very friendly and able to get us in our room right away. Bed was comfortable. Only issue we had were the pool lights not coming on. We even asked if they could turn them on and they weren’t able to.
Stayed 1 night in Aug 2023

10/10 Excellent

Tracy

Stayed 1 night in Aug 2023

4/10 Poor

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like weed and cigarettes right when you walk in. The room we requested was seemingly being used (it was locked from the inside). Breakfast was sparse with very few options.
Stayed 1 night in Jul 2023